Hall Mazda Volkswagen

New car purchase Just bought the 2016 Mazda CX 5 Grand Touring model from Hall Imports, in Brookfield, WI. After inquiring over the Internet about this car, I was cont Just bought the 2016 Mazda CX 5 Grand Touring model from Hall Imports, in Brookfield, WI. After inquiring over the Internet about this car, I was contacted by several dealers. I was the most impressed by Lyn Ciriacks of Hall Imports. I would rate this experience with Hall Imports very high. Lyn was an absolute pleasure to work with. She was genuinely interested in making sure we were getting what we were looking for, and very gracious and flexible in meeting with us at our convenience. She answered our questions and proved to be knowledgeable about the Mazda CX 5 and other cars we inquired about or test drove. Lyn was very professional without being pushy, promptly returned my calls, and kept us informed of the status of the transport. We also added some accessories over the phone after we left the dealer. The parts department was very helpful in answering my questions and ordering everything. The parts all came in and were installed when we went to pick up the car. Lyn made sure of that and had everything ready for us when we came to pick up the car. She personally walked us through the car's technogy features. This was all completed in one week - from test drive to driving home with our new car with all the accessories we picked. We were also introduced by Lyn to other members of the team at Hall Imports. Lyn and they made the purchase of our new car both seamless and fun. We look forward to continuing our relationship with them in the future for servicing our Mazda CX 5. More

3rd Jetta Lynn, Jacob & Jake were great to work with on my purchase of my 3rd Jetta. A+ customer service. For what it's worth to anyone out there...I would high Lynn, Jacob & Jake were great to work with on my purchase of my 3rd Jetta. A+ customer service. For what it's worth to anyone out there...I would highly recommend this dealership when looking for a Volkswagen. I am anxious to see how the service department fares! Brenda Wernicke More

First time buyer A few weeks ago I was in the market for a new vehicle, a Jeep Wrangler specifically. The night before I had stopped at another dealership to test driv A few weeks ago I was in the market for a new vehicle, a Jeep Wrangler specifically. The night before I had stopped at another dealership to test drive one for the first time, and the next day my cousins and I were in search of another to test drive so I could have something to compare it to. We drove near the VW/Mazda dealership where I just happened to see a beautiful Wrangler in the lot. We stopped to look at it and Victor Siehr was out to help us within a couple of minutes. I was surprised to find out it was within my price range and Victor asked me if I'd like to test drive it. Not only did he let my younger cousins and I test drive it on our own, but he also let us take the T-tops off for it. I loved it and told him I would return that night with my husband to test drive it with him. We did just that and Victor was extremely helpful in explaining the buying process to us. We told him we would think on it that night and return the next morning. We made it out to the parking lot before we turned back around and told him we had thought enough and wanted to purchase the vehicle. He was extremely efficient and helpful and made this a very smooth, exciting and fun process. I was very impressed by him letting my cousins and I test drive independently. What really lead me to choose this dealership over the first one I had stopped at was Victor's hassle/pressure free salesmanship. He didn't follow us around or lurk over us as we looked at the vehicle. He let us know that when and if we had questions or a decision he would be right inside and showed us where his desk was located. When we did have questions he was straight up and honest with us and always had answers instead of talking around the question or making it sound like it was a stupid question like the other experience we had. We are extremely happy with our purchase, the dealership, and the dealer, Victor Siehr. As previously stated, my first time purchasing a car was made exciting, fun, and went very smoothly and I have Victor to thank for that! The next time my husband and I are in the market for a car, Hall Mazda and Victor will be our first stop! More

Terrible customer service I will never buy a car from them with the reps they have! The guy came out to us and talked to us for a bit about the car we were looking at. When we I will never buy a car from them with the reps they have! The guy came out to us and talked to us for a bit about the car we were looking at. When we asked to see the actual car, he said, and I quote, "if you don't want to buy today, then I don't want to show you a car that is $2000 over your original price range." The sad part is we were planning on buying that exact car within a week despite it being over what we originally wanted to pay, we just wanted to test drive it! More

Hall imports very complete and get u pretty much what u want to the best they can. Very helpful . I and family have purchased a few vehicles and really enjoy work very complete and get u pretty much what u want to the best they can. Very helpful . I and family have purchased a few vehicles and really enjoy working with Lynn ciriacks! More

Josh Barkstrom is great, prices are good but non-negotiable Firstly, Jake was helpful after I contacted the dealership online, with information on vehicles they had in stock. I then went in looking to test d Firstly, Jake was helpful after I contacted the dealership online, with information on vehicles they had in stock. I then went in looking to test drive a used VW that I liked, although after the test drive I decided it wasn't right for me. Josh Barkstrom was my Product Specialist and he looked through other similar cars with me for a while and even let me test drive another before leaving. I did not purchase a car that day, but when I contacted him about coming back in a week later to see another car in his inventory, he was more than helpful. He was easy to work with and never seemed pushy to me. In addition, he was extremely knowledgable and a light-hearted guy. I'm a pretty laid-back guy, but even so, he made the car buying process pretty harmless. I would probably return to Hall Cars in the future (although I plan to drive this car for many years to come). We finished up the buying process close to the time they were closing for the evening and it had been a busy evening but the final detailing of the car seemed a little rushed (cleaning the inside of the car and all). I can understand that, and I don't blame the guys doing this, but still, it's desirable to get a car in prime condition. I would have cleaned it top to bottom anyways because I really like the car and I plan to keep it in great condition. In addition, I received the car with a quarter tank of gas, which I'm not extremely upset about, sending someone off with a full tank just seems like a pretty customary and common thing to do. The only other complaint I have is that the woman at the front desk did seem a little testy which was not a great first impression, especially since I clearly had never been there before. Bottom line: Josh (product specialist) and Jake (financial specialist) were both great, I think giving them a little more time to finalize the transaction would solve these small complaints. Final note: they are non-negotiable, the price you see is the price you get More

Buying a car Lynn Ceriaks did a nice job of making sure I had a good test drive, followed by having my VW Golf put on the lift in the service department, so I coul Lynn Ceriaks did a nice job of making sure I had a good test drive, followed by having my VW Golf put on the lift in the service department, so I could inspect the vehicle, Lynn made sure everything was right with the vehicle when I returned to pick it up, Lynn instructed me on connecting my cell phone to the blue tooth. I am enjoying the performance of the Golf diesel, averaging 48 mpg. More

Flat tire help Our Mazda had a flat tire while we were in the area of Hall Mazda. We thought it was low due to the cold weather. Even though the service department w Our Mazda had a flat tire while we were in the area of Hall Mazda. We thought it was low due to the cold weather. Even though the service department was closed, Kevin Cronin let us pull into the bay, He tried to fill the tire, but the stem was bad. Another gentlemen brought over a floor jack so we could put on the spare. Kevin even offered us coffee. They were very kind - we didn't feel like we were a bother to them. It was so nice to be able to change a tire in a warm garage rather than out on the road in he cold & dark. Thanks Hall & Kevin! More

Painless Experience I have purchased 2 VW Passats from Lynn at Hall Imports in Brookfield over the last 2 years. Each experience has been excellent meaning fair price and I have purchased 2 VW Passats from Lynn at Hall Imports in Brookfield over the last 2 years. Each experience has been excellent meaning fair price and a painless process to receive delivery of the vehicle. My experience with service has also been very good, but limited to scheduled factory service. More

Loving my Mazda Faced with thousands of dollars in repairs to my 1997 Saturn, I knew it was finally time to say goodbye to the old girl and start the search for a new Faced with thousands of dollars in repairs to my 1997 Saturn, I knew it was finally time to say goodbye to the old girl and start the search for a new (or gently used) car. I spent many hours online checking out local inventory; and a couple of weekends going around to dealerships and taking test drives. I saw a VW listed on Hall's website; but when I got there, it was already gone. Josh suggested some alternatives; and didn't balk when I insisted on something with an automatic transmission. Making the deal was a smooth, low-pressure process; and Josh made sure that all of my questions were answered and that I was comfortable with my Mazda when I picked it up. He even arranged to have my old car taken care of so that I wouldn't have to deal with it. I should have gone shopping at Hall years earlier! More