Hall Mazda Volkswagen

Amazing Service I was very specific on the car I wanted to purchase. I reached out to several VW dealers and was told, "we don't have that car here" and no further as I was very specific on the car I wanted to purchase. I reached out to several VW dealers and was told, "we don't have that car here" and no further assistance was given. After connecting with Charlie at Hall my experience in purchasing a car changed. Charlie was super responsive, understood what I wanted and needed, and went out of his way to get me the car from Indiana to Brookfield. The financing process was also a breeze. Charlie was courteous and super dedicated to us, his clients. I would recommend this dealer for future purchases! More

Great car for a college student's budget As a busy college student, I was looking to buy an affordable and reliable car (that didn't look "cheap") in a short amount of time. Mike Miroslav mad As a busy college student, I was looking to buy an affordable and reliable car (that didn't look "cheap") in a short amount of time. Mike Miroslav made that possible. I came in on a Wednesday to test drive a Jetta, and by Saturday I drove it home. Miroslav was personable and understanding of my budget. He offered me a generous deal with my trade-in and helped lower the price of the Jetta. I ended up paying a bit less than the number I'd bargained for. He got me a great deal for a great car! More

Made car buying experience less painful and fun! Scott Holpfer was the most thorough sales person that I've ever bought a car from and he made it less painful and fun! I appreciate someone who does Scott Holpfer was the most thorough sales person that I've ever bought a car from and he made it less painful and fun! I appreciate someone who does their homework and shares their knowledge without being pushy. I love my Tiguan and it was a perfect fit! Seek out Scott when you are looking for a car, you will be glad you did!! More

A great car buying experience Scott Holpfer met my every need. He listened carefully to what I wanted in a car and helped me find my "perfect" car. I have driven Passats for the Scott Holpfer met my every need. He listened carefully to what I wanted in a car and helped me find my "perfect" car. I have driven Passats for the last 15 years so I knew their quality and dependability. However, the technology on my new purchase was a bit overwhelming. Scott took the time to explain how things worked and encouraged me to call or stop back if I had questions. I drove out of the Hall lot excited about my new car and more than pleased with my car buying experience. More

That extra mile While the TDI Buyback has been hard with the VW customers and dealers as well, there was a shining light in the service department. I had an issue whe While the TDI Buyback has been hard with the VW customers and dealers as well, there was a shining light in the service department. I had an issue where it was telling me the AdBlue was low, even though it was filled. After diagnostics, I was asked to OK further inspection which would cost me. Once that was done, the issue was found, but it was not listed as a recall item. However, thanks to a very dedicated service writer named Jessica Downing, she got VW to agree it should be covered. The issue then came into play the part wasn't available so she went out of her way to get me into a rental so I would not be late for a prior engagement. I have always had wonderful experiences with the service department at Hall, but Jessica really made the experience much more friendly and helpful. I highly recommend anyone with an issue to seek her out for an above the bar experience! More

My son's car Thank you Hall Imports. You guys were so helpful while purchasing my son's car. Gabo, the salesman, gave us and explained all the options we had. Als Thank you Hall Imports. You guys were so helpful while purchasing my son's car. Gabo, the salesman, gave us and explained all the options we had. Also Jake, financial, even let us put my son in the purchase so he could start building up his credit! :) More

Rude and Incompetent Service "Consultant" Service staff was EXTREMELY rude & NOT knowledgeable AT ALL! I brought my 2012 Mazda 3i with only ~65,000mi in for service, because I couldn't put my Service staff was EXTREMELY rude & NOT knowledgeable AT ALL! I brought my 2012 Mazda 3i with only ~65,000mi in for service, because I couldn't put my stick shift into gear. Their comments were, "Verified customer concern...no visible issues...needs clutch." I was furious because they were going to charge me $1600 to replace my clutch (AND flywheel) that only has 65,000mi on it!! I got a second opinion and all signs were pointing to the master cylinder. I went to advance auto, spent $45 on a new master cylinder, installed it myself, and now the car runs like the day I bought it! NEVER going back here, and would not recommend this place to a friend. More

Almost perfect new car purchase Actually, Steve Favill, the sales rep, gets FIVE STARS. One of the top three auto sales people I have worked with, and I'm 69! A couple glitches al Actually, Steve Favill, the sales rep, gets FIVE STARS. One of the top three auto sales people I have worked with, and I'm 69! A couple glitches along the way kept me from giving 5 stars, but still a very good experience. More

Sales Leased my 5th Volkswagen from Scott Holpfer. This being my first Tiguan. Scott was extremely knowledgeable about the Volkswagen products and helped m Leased my 5th Volkswagen from Scott Holpfer. This being my first Tiguan. Scott was extremely knowledgeable about the Volkswagen products and helped me to find my perfect vehicle. He was thorough and courteous. I am very happy about my decision. Vickie More

Excellent value and customer service! This was my first purchase at Hall and my third Jetta purchase. I received excellent customer service from Hall, in particular from Mike Miroslaw. He This was my first purchase at Hall and my third Jetta purchase. I received excellent customer service from Hall, in particular from Mike Miroslaw. He was very knowledgeable about VW vehicles, answered all my questions, and was very responsive to our calls. He went out of his way to get me the vehicle I wanted at a very fair price. VW makes a quality product and I would recommend this quality dealer. More