Hall Mazda Volkswagen

Mike was quite helpful and got the car I wanted, and expedited everything so I could get back on the road ASAP. Thank you very much. expedited everything so I could get back on the road ASAP. Thank you very much. More

This service center deserves zero stars. My last appt. was “accidentally” changed by a service mgr. the morning of my appt. unbeknownst to me. I showed up for my confirmed appt (that I thought I still had was “accidentally” changed by a service mgr. the morning of my appt. unbeknownst to me. I showed up for my confirmed appt (that I thought I still had) and no one could find the appt. instead of making it right as it was their fault I no longer had the appt. they were frustrated and didn’t even make an attempt to fit me in. No one called to follow up. They all just stared at me as I got back in my car and left. Each time I’ve gone in for service the service “managers” have a hard time finding my info, make me stand there and wait, seem in convenienced and act completely inept. I am no longer using this dealer for service. Just too much frustration and ineptitude to be worth it. More

Excellent experience! Everyone we worked with were helpful and friendly. We love our new Mazda CX-5 already and recommend this dealership to anyone looking for a Mazda. helpful and friendly. We love our new Mazda CX-5 already and recommend this dealership to anyone looking for a Mazda. More

Had anxiety about going to the dealership today for my next car purchase but Ricardo made the entire process from start to finish wonderful! So happy we chose this dealership. Everybody else who helped us next car purchase but Ricardo made the entire process from start to finish wonderful! So happy we chose this dealership. Everybody else who helped us was great too- the financing, Michelle who gave us Valentine’s Day chocolates and took our picture. Great job everybody! More

I am very happy with my experience at Hall Mazda. Everyone was very kind and helpful, not pushy, and willing to help through the process! Everyone was very kind and helpful, not pushy, and willing to help through the process! More

I recently purchased a 2015 Golf TDI Sportwagen from Hall at the 19809 W Bluemound Rd, Brookfield, WI location. The car was purchased via internet as I reside in north Idaho. The vehicle was advertised as at the 19809 W Bluemound Rd, Brookfield, WI location. The car was purchased via internet as I reside in north Idaho. The vehicle was advertised as being accident free. And upon brief inspection when the car was shipped to me it appeared to be in good condition. However, I just noticed rust under the front passenger side door handle and took the car to our local auto body shop. The shop advised me that both the front and back passenger doors had been repaired and repainted. When the door with the rust spot was disassembled additional damage and rust was discovered. It can be repaired but apparently at my expense. The "trust but verify" was not working here as I have a certified letter stating no damage. There has been no response from Hall. This review constitutes notice that all is not what it seems when making a purchase at this dealer. More

Great experience at THIS location! (704) Went to other place first (19809) and was Very frustrated. Came here and everyone was polite, professional and efficient. Definitely recommend! Kent was particular place first (19809) and was Very frustrated. Came here and everyone was polite, professional and efficient. Definitely recommend! Kent was particularly helpful. More

I truly appreciated Mike's service! He was very professional, patient and kind. Also, he addressed all my questions. Kudos to all the staff for making me feel welcomed and valued as a customer.I wo professional, patient and kind. Also, he addressed all my questions. Kudos to all the staff for making me feel welcomed and valued as a customer.I would definitely recommend Hall Mazda. It was a great experience! More

Eric is a down-to-earth guy who is easy to work with and a very knowledgeable sales person. I never felt like I was being taken advantage of or being led astray. Bruce made all the contracts and paperwork a a very knowledgeable sales person. I never felt like I was being taken advantage of or being led astray. Bruce made all the contracts and paperwork a breeze and worked with me to get me a great financing deal. More

Mike made me feel comfortable and welcome when shopping for my new car. I enjoyed my overall experience shopping and buying at the Hall Mazda location. for my new car. I enjoyed my overall experience shopping and buying at the Hall Mazda location. More