Hall Honda Elizabeth City - Service Center

The service that I received in the service department was amazing. They did a great job at servicing my car and addressing my concerns over an ongoing issue with a pen stripe that would never stay on. High amazing. They did a great job at servicing my car and addressing my concerns over an ongoing issue with a pen stripe that would never stay on. Highly recommend this service department to anyone. More

Great experience as always. Corey and Wim are true professionals and I enjoy their service immemsely. As always I was greeted in a friendly manner; had everything explained thoroughly; work done quick professionals and I enjoy their service immemsely. As always I was greeted in a friendly manner; had everything explained thoroughly; work done quickly and efficiently; bill explained and cared for politely by the cashier. All of the above and a free car wash to boot! More

Ive been going to this dealership since 2003 in which year I purchased a 2003 Civic and three weeks later a 2000 Ford E250 work van. Cory was the primary mech that serviced my vehicles throughout this p year I purchased a 2003 Civic and three weeks later a 2000 Ford E250 work van. Cory was the primary mech that serviced my vehicles throughout this period with Wim as the service manager/consultant. There's a reason you keep going back to the same dealer, even t hough they've moved an additional hour of drive ti me away. (theres a Honda dealer 5 minutes away from my house here in Va Beach) Bottom line is GREAT, DEPENDABLE, HONEST service with a "we're family" personna...It was great to see Cory now at t he managerial position. He's a people person...recognizes the needs of the customer FIRST. I'll continue to be one of t heir many loyal customers...stan More

David Allegood has established a great service underwriter team with Wim Decker, Amy, and Corey. They are always helpful, review everything (including projected cost) with you at the time service underwriter team with Wim Decker, Amy, and Corey. They are always helpful, review everything (including projected cost) with you at the time service begins and after the work is completed. Well done Service team! Keisha, director of first impressions, and her team always make paying your bill a comfortable transaction. More

I have had several years of experience working with these men. I'd like to commend them for their exemplary service and professionalism. Mr. Dekker is always helpful and very thorough in explaining availab men. I'd like to commend them for their exemplary service and professionalism. Mr. Dekker is always helpful and very thorough in explaining available service. Mr. Long is an excellent mechanic. His work is carefully completed, and he will not recommend service that is not necessary to the vehicle. He "goes the extra mile" to make sure the desired service is carried out efficiently and with excellent skill. I drive from Chesapeake, VA to NC just to have him complete my service. Now, that's confidence. More

I love the service department and the waiting room. Never have had an experience so nice in all my car servicing years. Wish the prices on the oil changes were a little cheaper, but I know prices have Never have had an experience so nice in all my car servicing years. Wish the prices on the oil changes were a little cheaper, but I know prices have gone up on oil within the past year. I love the car and will seriously consider sticking with Honda should the car continue to be so trustworthy. More

Corey has always been a pleasure to do work with!!! He is very good at his job!! He deserves a raise!!!Every time I've call the dealership no matter the time of day He has always got my van in for service n very good at his job!! He deserves a raise!!!Every time I've call the dealership no matter the time of day He has always got my van in for service no matter what. He checks everything out on my van and puts me back on the road in a safe van. Tina Mason More

The dealership was prompt in servicing my vehicle, they explained the entire process of what they would be doing very thoroughly. Everyone was very friendly making the atmosphere enjoyable. My service te explained the entire process of what they would be doing very thoroughly. Everyone was very friendly making the atmosphere enjoyable. My service team rep gave helpful recommendations as well. Overall, it was a great experience. More

I highly recommend Hall Honda for service. I have a 2002 Honda Accord which has been serviced there for almost all of its 115,000 miles. I have always had great customer service from the first phone call t Honda Accord which has been serviced there for almost all of its 115,000 miles. I have always had great customer service from the first phone call to paying the bill. Last week, I couldn’t avoid a large (about five feet of arched metal that looked about 3 inches wide and an inch thick) piece of metal that came rolling from the vehicle ahead of me on the freeway; which went under the car. No leaks or difficulties-whew! The next day, three indicator lights came on including the “check engine” light. I was out of town and it was Friday night. I read the manual, called and spoke with Wim Dekker Sat morning. I described the situation. He gave me the number of a Honda dealer in Baltimore which wasn’t open. So, I went to an auto repair center four blocks away; concerned with safety. I was told my transmission was failing (about $4,000). I wasn’t comfortable with the assessment; nor this big decision. I again talked with Wim that afternoon. I drove the car without incident 300miles home. I didn’t feel anything different. The “check engine” light was still on; the others not. In the end it was determined my transmission was fine. I needed re-alignment and wheel balancing to make a smoother ride. Thanks, Dawn Cogger More

Last year, we bought a Honda from this dealership, for my wife. My vehicle is a Jeep. Since my first Jeep's tire rotation, I've had a problem with the tire balancing. I quit using the dealership; I blamed th wife. My vehicle is a Jeep. Since my first Jeep's tire rotation, I've had a problem with the tire balancing. I quit using the dealership; I blamed them for not being able to properly balance my wheels. After dealing with this problem for 5 years, I had my tires rotated by Norman Young,an excellent tire business. Finally, I got my answer. The WHEELS are warped. Since they don't sell wheels, I was forced to buy two new ones from the dealership. My wife also, asked Hall Honda if they could possibly look at the Jeep, just to get their '2nd' opinion. Corey Seymore told us to bring it right in. Corey sent it straight back to the service technicians. They put it on a lift and found the problem. YES, the wheels were warped. ALL of them! They went so far as to show us. SO..I will now get my new wheels, tires and never buy from my JEEP dealer again. Hall Honda went out of their way, to give us super excellent 'courtesy'service, on a vehicle I didn't even buy from them. The service dept. is of the highest quality, of any dealership, I've ever dealt with. The staff, ALL of the service dept, are friendly, very helpful, and just an excellent asset to the dealership. I would highly recommend this dealership to my family and friends...to anyone! EXCELLENT auto dealership. Thank you. More