Hall Honda Elizabeth City - Service Center

Saved our vacation! We are out of state customers who had a problem with our glass hatch locking, constantly alerting, and unable to lock the car completely. After our l We are out of state customers who had a problem with our glass hatch locking, constantly alerting, and unable to lock the car completely. After our last experience at another dealership, we had no hope of a quick resolution. But thanks to Dave Allgoode and his team Wim, Corey, and Victoria, we had an unbelievably fast and effective resolution to our problem!! Our hatch is working perfectly with no worries about locking the vehicle while we are away. Not to mention some of the most personable people we've ever met. We lived closer! More

These People are out to get your money and then leave you out to dry when you need warranty work done. The service department is way overpriced and they always try to up sell you on services that you don't n out to dry when you need warranty work done. The service department is way overpriced and they always try to up sell you on services that you don't need. My wife brought her Brand new accord in for a warranty repair and they tried to fix it three different times and couldn't get it right so they said we must have done something to the trunk but we don't even use it, and they dinted the top of the trunk while trying to Repair it, and tried to say it was already like that. So now we have dents all over our brand new car because of their amateur "mechanics" that obviously didn't know what they were doing. The bottom line is take your business elsewhere because they don't care about their customers, once they get your money they toss you aside like trash. Good luck. More

Appreciated the friendliness of service associate Corey. He explained the need for additional service to receive more efficient gas mileage which was a major concern for me, offered a discount and the compl He explained the need for additional service to receive more efficient gas mileage which was a major concern for me, offered a discount and the complimentary car wash. Planning to use this dealership for future services and maintenance. More

Have been going to Hall Honda for service since I moved here which is about 3 years now. Great customer service, Corey helped me out with getting a great price on my service and also recommended some item here which is about 3 years now. Great customer service, Corey helped me out with getting a great price on my service and also recommended some items to be looked at that I did not even think of. I will keep going to Hall for all my service needs for a very long time. More

I purchased my new vehicle from Hall Honda a year ago and it was a most satisfying experience! I was given prompt, courteous service and each employee took great care to make sure I was comfortable with the it was a most satisfying experience! I was given prompt, courteous service and each employee took great care to make sure I was comfortable with the financial aspect of the purchase. They also advised me of what the procedure was in case I had any further questions or concerns once I got the vehicle home. I was contacted a couple of times for the first three months of ownership by the salesman and asked if everything was going well and if there were any questions or concerns I had. My vehicle was due for normal service (oil change) and state inspection. When setting up the appointment, the employee was very courteous and professional. The appointment was set up for the same day. When I dropped off my vehicle, I was met by the service technicial with a big smile and warm greeting. As he was getting the documents ready, he inquired if I would like a "courtesy" carwash after the service work was performed. He also stated that they would be performing an additional 21 point inspection and top off all fluids at no charge. He explained fully and in detail what service they would be performing and asked if that would be satisfactory or if I would like something further taken care of. Then he informed me that he would be giving me a call once the service was completed. When I picked up my vehicle, the technician went over the results of the inspection with me and asked if I had any questions. I was given written documentation of each item completed and the results of the inspection. I was treated with upmost courtesy and professionalism. I plan to remain a loyal customer of Hall Honda and will definitely sing their praises to all my friends! More

Hall Honda has been beyond friendly. This is the number one reason why we initially shopped here. Zero pressure, they were willing to work with us, always listened to our concerns. From Jamey our salespers one reason why we initially shopped here. Zero pressure, they were willing to work with us, always listened to our concerns. From Jamey our salesperson to Cory our service person. I was so tired of salesmen being so condescending to me, I was leery of trying yet another dealer. I had such a pleasant experience, I have recommended many friends to this dealership. We will stick with them for any further purchases from now on. More

Took my '03 civic in because it was overheating during a vacation in North Carolina. I was told I had a blown head gasket and needed a new engine. I was quoted over $3500 to fix all of this. We towed the vacation in North Carolina. I was told I had a blown head gasket and needed a new engine. I was quoted over $3500 to fix all of this. We towed the car home and took it to a different garage for a second opinion. This garage advised me that the head gasket was fine, not even warped. I only needed a new thermostat and the connection to the radiator fan was not secured. Also suggested a radiator flush but advised me that the engine was fine. After doing this work (which was less than $100), the car has been running perfectly. I am upset that Hall Honda tried to charge me over $3500 for a new engine & head gasket that were not even damaged. I was also pressured into just accepting a trade in of $2500 for my car (which is worth over $5000 now that it is running fine) and to purchase a new car from them. This dealership caused a lot of unnecessary stress on our family vacation. I always expected good service from Honda dealerships (and have received it from other Honda dealers in my hometown). In retrospect, I believe taking the car to a small garage over Hall Honda would have been a better choice for this situation. More

On Saturday May 7th, I lost my car keys while out on the On Saturday May 7th, I lost my car keys while out on the beach at Nag's Head NC. I was alone, distraught, and quite frankly, scared to death! I had On Saturday May 7th, I lost my car keys while out on the beach at Nag's Head NC. I was alone, distraught, and quite frankly, scared to death! I had to get a towing service to bring my car up there because the key had a computer chip and couldn't be duplicated any other way. Before I went there, I was able to call Mr. Seymour to tell him what happened. I was pretty much in tears by this point and scared they would be closed by the time I got there and then things would really be scarey! Mr. Seymour was absolutely great; he calmed me right down and assured me everything would okay and that they would be there when we arrived. What a relief that was! When we got there, they were just as nice in person and just as reassuring. They even washed my car for me which was over and above the call of duty! Anyway, I just wanted you all to know that I would recommend these folks to anybody (especially to someone who is having a crisis with their Honda!) If I lived in the area, (I live south of Winston-Salem, NC.) I definitely would buy my next Honda from them. God bless them all! More