Hall Honda Elizabeth City

Service Visit I have purchased three Hondas from the dealership. I've always received excellent service from the salesman right on down to the service department. M I have purchased three Hondas from the dealership. I've always received excellent service from the salesman right on down to the service department. Mr. William Decker has always been my service consultant. Sorry to see him retired, but John Holman did an excellent job today. I come because of the friendliness and the Integrity in the service department and dealership. More

Greatest Experience Mr. Deon helped us with the purchase of our new vehicle. He was very friendly and knowledgeable, but most of all respectful. He answered with yes sir Mr. Deon helped us with the purchase of our new vehicle. He was very friendly and knowledgeable, but most of all respectful. He answered with yes sir and yes ma'am which is something you don't hear a lot of these days. The transaction was quick but efficient. He answered all the questions before we even asked. The other associates that we talked with was also very friendly. It was one of the greatest experiences we've ever had purchasing a car. Kudos to that Hall Honda Team. More

Lies, overcharging, and a broke down car. Recently had my girlfriend take her car in for basic maintenance, we were told we'd receive a call when it was ready and went on our way. After 2+ hou Recently had my girlfriend take her car in for basic maintenance, we were told we'd receive a call when it was ready and went on our way. After 2+ hours we drove by and saw the car was sitting outside complete and we just hadn't been notified, no big deal. My biggest issue is we were quoted for a rear control arm and alignment being told the bushings were completely shot, an axle seal was recommended, and a timing belt and water pump replacement. The timing belt quote seemed high so I contacted 2 other Honda dealers who quoted me the same repair for nearly $300 less. Skip forward a few weeks to my BIGGEST ISSUES, while out of state the car breaks down, turns out the transmission was below half on fluid which should have been checked on the multipoint. We were recommended the seal but they failed to tell us how bad it was leaking. Instead they tried pushing the rear control arm and alignment repair first, come to find out ALL THE BUSHING ARE FINE WITHOUT CRACKS. They also tried to BS my girlfriend by saying "the cost will be higher because the parts are rare and hard to find". Its a 94 Civic, I can have everything they recommended over nighted to any parts store in the city (I know because I checked with 3 of them). So they tried pushing a false repair, failed to tell us about a severe issue, failed to do a proper multipoint inspection, and tried to justify a ridiculous price increase with a lie. You either have an incompetent tech or a employee with questionable morals that have resulted in a tow bill and being stuck out of state. Either way we will never be bringing our vehicles back to this location due to the questionable events that have taken place. More

Oil change and tires rotated Everyone is a tentative from the beginning process of entering the garage until it's time to pay for your services. And that's why I like Honda dealer Everyone is a tentative from the beginning process of entering the garage until it's time to pay for your services. And that's why I like Honda dealership over there in Elizabeth City More

Mr. Johnson is the best! TJ Johnson is the most patient and caring salesman I ever met. He even drove with me to their other dealership s so I could test drive and appraise th TJ Johnson is the most patient and caring salesman I ever met. He even drove with me to their other dealership s so I could test drive and appraise the cars I was interested in. John,in The dealership service department bent over backwards to make sure my experience was satisfactory. I have never had such a great experience. More

Great Customer relations I want to thank everyone at the Elizabeth City Honda dealership. They went above and beyond to help me get financing for my vehicle purchase. This dea I want to thank everyone at the Elizabeth City Honda dealership. They went above and beyond to help me get financing for my vehicle purchase. This dealership is very customer friendly and I will be telling all my family and friends that this is the place to go. I especially want to thank Michael Blankenship who was the sales person who helped me start the process. I was able to drive my new car home the very same day. What a great place to buy your next vehicle They stayed with me through the whole process. More

Love my Salesman Excellent call backs for TJ Johnson . He was a great help in finding my new car. Having car ready for delivery on said date and clean . I’d definitely Excellent call backs for TJ Johnson . He was a great help in finding my new car. Having car ready for delivery on said date and clean . I’d definitely refer him to others. As well as Hall Honda of Elizabeth City. Thanks TJ Johnson !! More

Air bag recall Was only there to get recall fixed. They were friendly, fast, and drove me across the street to stores and picked me back up when finished. Was only there to get recall fixed. They were friendly, fast, and drove me across the street to stores and picked me back up when finished. More

Great place to buy a vehicle!! Speak with TJ Johnson! TJ Johnson was a very real and relatable salesman. He’s a salesmen you can actually trust. He wasn’t pushy at all, and very knowledgeable with years o TJ Johnson was a very real and relatable salesman. He’s a salesmen you can actually trust. He wasn’t pushy at all, and very knowledgeable with years of experience. My wife and I had a great experience with Hall Honda! Highly recommend anyone buying from here! -The Turners More

DEQUAN PERRY My car broke last week the night before my family was supposed to leave the outer banks to come home. I had my car towed to Hall Honda to get fixed. I My car broke last week the night before my family was supposed to leave the outer banks to come home. I had my car towed to Hall Honda to get fixed. In all my years owning cars I have never used a dealership for service. Given my situation I felt most comfortable sending it to the nearest Honda dealership. What I have experienced with Hall and specifically with Dequan Perry was nothing short of spectacular. His attentiveness to my situation and his communication with me was amazing. It was the best customer service experience I have ever had in any industry. I appreciate what Dequan did for me and how he helped me through the situation. More