Hall Chrysler Dodge Jeep RAM Virginia Beach - Service Center

Wendy, and the rest of the service team are super. Always get my Jeep taken care of quickly and professionally. Another reason I always return to Hall for purchases and service. Always get my Jeep taken care of quickly and professionally. Another reason I always return to Hall for purchases and service. More

Poor customer service service & sale I recommended going to different place don’t become a victim of there service to different place don’t become a victim of there service More

Everything was great! !!! I had no problems booking my appointment and I was able to schedule pickup and delivery with ease. !!! I had no problems booking my appointment and I was able to schedule pickup and delivery with ease. More

Kaitlyn is extremely committed to providing excellent customer service. She promptly answered all my questions and responded with facts. A true star at Hall! customer service. She promptly answered all my questions and responded with facts. A true star at Hall! More

Kasey Prass is great! She is very responsive and as a woman I love the option to work with another woman! She is very responsive and as a woman I love the option to work with another woman! More

After receiving notice in the mail of a recall part on my Jeep, I called Hall several times a week for two months straight attempting to get an appointment made. I was always transferred to a voicemail and n Jeep, I called Hall several times a week for two months straight attempting to get an appointment made. I was always transferred to a voicemail and never received a call back. I finally called the recall call center and a rep there was able to make an appointment with Hall for me, 5 weeks ahead. Two days prior to my appointment I called to request further info on the length of time such a repair would take, as I have small children that would have to wait with me. Each time I called (3 times) I was transferred to a voicemail and never received a call back. I arrived to my appointment today and was told that they had not even ordered the part! I had to arrange time off with my employer, pack up 2 small children and drive across town for literally nothing! Hall was aware of the reason for my appointment 5 weeks in advance, and didn’t take the time to order the part ahead of my arrival. No reason was given as to why the part was not ordered, or why I could not speak to a live person via phone. Waste of my time, and my PTO. More

Chris went waaaay above and beyond to help my family when our Jeep broke down in VA Beach 6 hours from home on the way home from vacation. Chris, Wendy and Glen genuinely cared about making sure our trip wa our Jeep broke down in VA Beach 6 hours from home on the way home from vacation. Chris, Wendy and Glen genuinely cared about making sure our trip wasn't ruined and we were back on the road as soon as possible. GREAT people. GREAT service. I could say so much more. Thank You all! More

Pickup and delivery were wonderful. Brandi and Jasper were very helpful with my car delivery. Brandi and Jasper were very helpful with my car delivery. More

Run! DO NOT Bring your vehicle here for service. I brought my vehicle in March 4th for a recall service and got my vehicle back completely messed up! And DO NOT Bring your vehicle here for service. I brought my vehicle in March 4th for a recall service and got my vehicle back completely messed up! And the stole my engine cover. I thought I had to drive it for a couple of days to let the "new parts" they claim they put in settle... However up me receiving my vehicle back my vehicle was shaking and in bad condition. My vehicle was doing things and making noises it didn't make prior to dropping it off. I reached out with this concern and the man told me to bring it in so they can see. I went to pick it up and they are try to charge a $200 fee for looking at WHAT THEY MESSED UP! Nothing was wrong with my car and I know they sabotaged my car trying to get over! If I knew they would do this to me and my car I wouldn't have brought it in. They know the exact malpractice that they did! There is no way that a perfectly good car gonna need catalytic converters and an alternator out the blue when no prior signs was there.. and it wasn't on the "inspection" they ran the 1st time. It doesn't make sense nor add up. More

Absolutely beautiful women very welcoming and caring simply amazing. I came in with an issue about my car paint blistering really bad and she stopped everything to ensure I was helped. simply amazing. I came in with an issue about my car paint blistering really bad and she stopped everything to ensure I was helped. More