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Hall Acura Virginia Beach

Virginia Beach, VA

4.8
411 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Hall Acura Virginia Beach is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3200 Virginia Beach Blvd.

Virginia Beach, VA

23452

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Showing 411 reviews

March 25, 2020

I brought my MDX in for state inspection. Brian was as courteous and professional as always. The car was ready within an hour and a half as promised, including a courtesy wash and vacuum, all at no cost t More

by Fevrier
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Mar 26, 2020 -

Hall Acura Virginia Beach responded

Hi Fevrier, thank you so much for your feedback! Brian will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Mar 26, 2020 -

Hall Acura Virginia Beach responded

Hi Fevrier, thank you so much for your feedback! Brian will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 14, 2020

Braxton and the Acura team were absolutely amazing!! Very friendly and knowledgeable, they made the whole buying process very simple and stress free. We will definitely be back when it is time to purchase an More

by Dchallfamily5
Recommend Dealer
Yes
Employees Worked With
Braxton Kinlaw, Wendy Aston, Kara Jung
Mar 16, 2020 -

Hall Acura Virginia Beach responded

Congratulations on your new vehicle, Dchallfamily5! We're glad to hear that you found our staff so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

March 07, 2020

Excellent service. Very thorough and quick. Vehicle was cleaned immaculately both inside and out. Excellent communication on status of vehicle. Comfortable waiting area. Thank you More

by rdwinning
Recommend Dealer
Yes
Employees Worked With
Sam Winning
Mar 07, 2020 -

Hall Acura Virginia Beach responded

Thank you for your support! We're happy we could help. If you have any additional questions, we will be more than happy to assist you! Safe travels!

March 06, 2020

Excellent service. In and out in less than an hour for tire rotation and oil change. Service even offered to bring car back into service bay for me since it was raining and I was on crutches. More

by Marietta
Recommend Dealer
Yes
Employees Worked With
Bernard Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Joseph Bruner, Brian L Thompson Jr, Kara Jung
Mar 08, 2020 -

Hall Acura Virginia Beach responded

Marietta, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

March 02, 2020

Fast and courteous ckean and welcoming enviroment.I really appreciated that He offer me a car while my car is on service. Wonderful place to bring your car. More

by scana128
Recommend Dealer
Yes
Employees Worked With
Alberto Lugo
Mar 05, 2020 -

Hall Acura Virginia Beach responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Acura Virginia Beach!

February 24, 2020

Top notch service every time. Car service was completed exactly when I needed it. Alberto Lugo deserves 5 stars!!!! Excellent customer service and prompt communication. More

by brookedmiles
Recommend Dealer
Yes
Employees Worked With
Alberto Lugo (5 stars)
Feb 25, 2020 -

Hall Acura Virginia Beach responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

February 18, 2020

Purchase was okay...within an hour of delivery had question about keys fob .took a week to get answer. May not have purchased if known. More

by ann.benton1
Recommend Dealer
No
Employees Worked With
Braxton Kinlaw
Mar 12, 2020 -

Hall Acura Virginia Beach responded

Thank you for your feedback. We appreciate your business and apologize for any inconvenience you experienced. It is our understanding that you have spoken with our Regional General Manager, Erin Bessey, and we were able to completely replace your key fob. If you have any additional questions, please do not hesitate to contact Erin directly at 757.431.9969. Thank you.

February 15, 2020

I love Hall Acura. My late husband purchased two Acura’s from Hall. We especially love the service department. These mechanics are excellent and honest. I trust this dealership for all my service needs. More

by Bj913
Recommend Dealer
Yes
Employees Worked With
Bernard Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al - my service writer. Goes out of his way to accommodate me. , Byron "Ron" Perry, Daniel Joseph Bruner, Brian L Thompson Jr, Rare Espeleta, Robert Lecompte, Scott Camp, Jason Blanco, Wendy Aston, Matthew Stanford
Feb 17, 2020 -

Hall Acura Virginia Beach responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 11, 2020

Very easy to work with. Reasonable in all respects. Not overpriced. You can talk right with the tech if you want. Have not had any issues at all with them. More

by Funz51
Recommend Dealer
Yes
Employees Worked With
Alberto Lugo, Jason Blanco
Feb 12, 2020 -

Hall Acura Virginia Beach responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Acura Virginia Beach!

February 08, 2020

Unexpectedly I received an appointment for two hours later. Service representative Brian Thompson was extremely cordial. He explained the problem in a manner that I could understand. I will use Hall Acu More

by liiikemiiike
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Feb 09, 2020 -

Hall Acura Virginia Beach responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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