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Hall Acura Virginia Beach
Virginia Beach, VA
411 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Hall Acura Virginia Beach is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 411 reviews
July 18, 2020
The service technician did a good job however the customer service by Mr. Dan was rude and condescending. I had received service 2 days before and then today a maintenance light came on and attemptin customer service by Mr. Dan was rude and condescending. I had received service 2 days before and then today a maintenance light came on and attempting to get assistance on why the light was on. I was asking to have it looked at and Dan was so nasty right off defending that they didn't do anything to my truck...I had to ask him to calm down and stop yelling and listen to me, stop cutting me off and let me ask my question. Then I get there and he doesn't acknowledge that I am there. After a few minutes another young man came to see what I needed. I told him I spoke with Dan and then he goes to Dan ask him about the call. In my opinion, for being the service manager he hasn't been the best example. More
by Electlady
Employees Worked With
Daniel Joseph Bruner
July 17, 2020
Fast, professional, courteous. Service - Every-time!! I will continue to take all my vehicles to Hall Acura for service. Straight advice and reasonable pricing on every visit. will continue to take all my vehicles to Hall Acura for service. Straight advice and reasonable pricing on every visit. More
by Bob
Employees Worked With
Daniel Joseph Bruner
July 08, 2020
Brought my car ( ‘07 TL Type-S) in for its annual inspection. A side marker light was out and my wipers were ripped 🧐. After the service guy told me how much the light/install would cost($172 inspection. A side marker light was out and my wipers were ripped 🧐. After the service guy told me how much the light/install would cost($172 ish)and wipers I think we quoted at around $30. I got on amazon and ordered the same light for about $45, took 10 minutes to change it out myself ( 4 screws and a clip). Drove to advanced auto and got a set of good wipers on sale buy 1 get 1 free $25. They installed them for free. I’m on a budget, so while I love the idea of dealership inspections and knowledge of my car, I just don’t have money to throw away. Especially right now. I’ll still go there, but if I can fix it myself, I probably will. Good place, good people, just “dealer prices”. More
by Scerroni
Employees Worked With
Daniel Joseph Bruner
June 25, 2020
I have always been impressed with Hall Acura. The service department is consistently friendly and efficient. They identify issues and give me realistic and comprehensible plans to resolve them. department is consistently friendly and efficient. They identify issues and give me realistic and comprehensible plans to resolve them. More
by jjatmm
Employees Worked With
Robert Lecompte
May 29, 2020
Great service! Alberto kept me informed about the repair and quickly answered all of my questions. My vehicle was ready as promised. I will continue to use this dealership. and quickly answered all of my questions. My vehicle was ready as promised. I will continue to use this dealership. More
by dmlittle
Employees Worked With
Alberto Lugo, Brian L Thompson Jr
May 24, 2020
Back wiper was not replace but both front wipers were replace. Overall, I’m satisfied with the assistance. I can’t give 5 stars.thanks replace. Overall, I’m satisfied with the assistance. I can’t give 5 stars.thanks More
by Leopoldo.delacruz
Employees Worked With
Brian L Thompson Jr, Kara Jung
May 22, 2020
Fast, dependable and cost minded technicians. Hall employees are COVID aware and I really felt safe while in the facility. All employees were fast and courteous. I’ll be back! employees are COVID aware and I really felt safe while in the facility. All employees were fast and courteous. I’ll be back! More
by Smithgr99
Employees Worked With
Brian L Thompson Jr
May 18, 2020
Great fast service at a better price than expected! Staff was courteous and knowledgeable. My service writer Brian made me feel right at home I will be back! was courteous and knowledgeable. My service writer Brian made me feel right at home I will be back! More
by Aalanbme
Employees Worked With
Daniel Joseph Bruner, Brian L Thompson Jr, Kara Jung
March 28, 2020
Very friendly and pleasant visit this morning. Went to get an inspection everyone was polite from the time I entered the building. Thank you Brian for getting my vehicle taking care. get an inspection everyone was polite from the time I entered the building. Thank you Brian for getting my vehicle taking care. More
by TamekaCuffee
Employees Worked With
Brian L Thompson Jr
March 27, 2020
Had a professional service appointment as always. Kind welcome and excellent prompt quality service. I will continue to drive here for service regardless of current distance from my home. welcome and excellent prompt quality service. I will continue to drive here for service regardless of current distance from my home. More
by Satisfied Customer
Employees Worked With
Daniel Joseph Bruner, Kara Jung
