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Hall Acura Virginia Beach

Virginia Beach, VA

4.8
411 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Hall Acura Virginia Beach is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3200 Virginia Beach Blvd.

Virginia Beach, VA

23452

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Showing 411 reviews

September 12, 2021

Excellent customer serviceBrian Thompson is very Excellent customer service Brian Thompson is very professional with exceptional knowledge of his cars and products Beautiful facilities, sales are More

by Johnnyg6321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Sep 15, 2021 -

Hall Acura Virginia Beach responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 06, 2021

Brian has such a talent of really knowing what you need Brian has such a talent of really knowing what you need and making you feel in great hands and you will be satisfied when you leave. He's inviting wi More

by Funchicgoingplaces
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Sep 07, 2021 -

Hall Acura Virginia Beach responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Acura Virginia Beach. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 01, 2021

Service department always politely handled any situation, appointments taken on time and usually completed on time. I waited this time, so I checked out the showroom and found the new cars to be very expensi More

by Mytmoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Joseph Bruner, Robert Evangelista
Sep 03, 2021 -

Hall Acura Virginia Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 27, 2021

Google Review: This place is a rip-off. Service Manager Dan Bruner and his team are scammers. I was charged for work not done; he refused simple refund. Stay away! Update 27 Aug: Note Response from Own More

by ktorsiello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Joseph Bruner
Aug 27, 2021 -

ktorsiello responded

No thanks Hall Acura. You could have made it right with a simple refund. I had issues with you before, such as having to mark my tires to ensure they were rotated properly. You failed. Bruner and his technicians are scammers.

Aug 31, 2021 -

Hall Acura Virginia Beach responded

Thank you for your feedback. We are sorry to hear you feel you’ve had a less than positive experience with our dealership. It’s our understanding you’ve been in contact with management regarding your concerns, and we hope you will give us another opportunity to earn your confidence back in the future. If we may be of further assistance, please reach out to our General Manager, Michael Komives, at 757.631.3060. Thank you.

Aug 31, 2021 -

ktorsiello responded

Correction: "...less than positive EXPRIENCES...(PLURAL)..." If you are so interested in customer service, why don't you have General Manager, Michael Komives, call me. You have my number. All I want is a refund for the work not done. Comes to about $35.00. What is so difficult about that?

August 24, 2021

Brian is awesome! He always takes care of me when I come in for a service. All around great experience! More

by Novia C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Aug 26, 2021 -

Hall Acura Virginia Beach responded

Hello, thank you for your kind review; we are happy to pass along your comments to Brian here at Hall Acura Virginia Beach! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 05, 2021

The Best service ever. Brian Thompson and Bernard Bright are Valuable Asset to your company. They both make me and all my family members feel like welcomed and unforgettable. More

by KESHA R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Komives
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Bright , Daniel Joseph Bruner, Brian L Thompson Jr, Rare Espeleta, Robert Lecompte, Kara Jung
Aug 07, 2021 -

Hall Acura Virginia Beach responded

Hi Kesha, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 04, 2021

Here on vacation, had warning lights took us same day More

by sbs029evan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian L Thompson Jr
Aug 17, 2021 -

Hall Acura Virginia Beach responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again! Take care!

August 03, 2021

I purchased a TLX from Ed Donaher. He and the whole sales department did everything they said they would. Fair price on a very nice car. Also had a few extras added on by the service department and had a exc More

by lambertsonmark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Donaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Evangelista, Brian L Thompson Jr, Rob Jones
Aug 17, 2021 -

Hall Acura Virginia Beach responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

July 29, 2021

I can only speak for their service department I went in for a yearly inspection. They were nice and accommodating. The dealership itself was extremely clean spacious and comfortable. More

by loveablered3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Joseph Bruner
Aug 14, 2021 -

Hall Acura Virginia Beach responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any further questions, please give us a call. We're always happy to help!

July 23, 2021

Patricia,I want to thank you for all the work you put Patricia, I want to thank you for all the work you put into helping me find the perfect Hall Auto. I am never 100% comfortable in the hands of a “s More

by darlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Maggard
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