Hall Acura Virginia Beach
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent experience. My first new car purchase could not have gone better. There was really no pressure to speak of and I walked out with exactly what I wanted. Mark Stonis and Mark Self were fantastic. have gone better. There was really no pressure to speak of and I walked out with exactly what I wanted. Mark Stonis and Mark Self were fantastic. They never steered me wrong and answered every question I had no matter how small. I asked for every cost and a total OTD price and I got it without hesitation. I highly recommend Hall Acura of Virigina Beach. Ask for Mark Stonis or Mark Self. They won't waste your time. The service department is great as well. I had to re-schedule an appointment twice and I never received a negative remark and the service advisor was very polite the entire time. Hall Acura is excellent all around. I will definitely come back for my next car purchase. More
What a total pleasure to work with the Hall Acura Virginia Beach team. They made our new car buying experience enjoyable and rewarding from start to finish. Like no other we've had in more than 40 Virginia Beach team. They made our new car buying experience enjoyable and rewarding from start to finish. Like no other we've had in more than 40 years. Low-pressure. Thorough. Fun! Our sales representative, Ms. Shirley Cummings, was absolutely superb, from our first meeting at a regional auto show to my wife's drive off the lot in her new Acura TSX. Shirley was always courteous, responsive, patient and determined to make us comfortable. She made sure we got exactly the car we wanted and at the price we'd been quoted through the USAA car buying service. How easy Shirley and the Hall team made it all. She is the epitome of professionalism and integrity. This was our first experience with Hall Auto, and it won't be our last. If there's any car Hall sells (at any of their dealerships)that strikes our fancy, Shirley will be our go-to sales rep. Thank you, Hall Acura VB, for a great car and a great experience. More
Mark Stonis is straight to the point and bottom line! He will not haggle you to death in favor of the dealership! Mark will make you an offer that will get him fired and get the lights turned off for non pa will not haggle you to death in favor of the dealership! Mark will make you an offer that will get him fired and get the lights turned off for non payment at the dealership! Mark will not waste your time! He is a salesman of the future just like we need today! Thanks, Mark More
This is my second experience with Hall Acura Virginia Beach, and they still continue to exceed my expectations! I was looking to get out of a lease, and purchase something affordable. The GM(Kathy),the u Beach, and they still continue to exceed my expectations! I was looking to get out of a lease, and purchase something affordable. The GM(Kathy),the used car manager (Brian), and Chris (the Finance guy) were very nice, willing to go the extra mile, and gave me a very fair price on my trade. But, it was my salesperson (Shirley Cummings) who sealed the deal. Her down to earth manner, and no pressure sales tactics made me really comfortable with my purchase. More
Mark and Ed are wonderful! I came back to Mark again because he's always gone above and beyond! Mark worked with me on a price that I was comfortable with and had a great follow up after the sale as wel because he's always gone above and beyond! Mark worked with me on a price that I was comfortable with and had a great follow up after the sale as well. I would highly recommend him to anyone looking for a new car. More
My wife and I recently bought a certified 2008 Acura TL from this dealership. We had a great experience dealing with Mark. We saw the car on Hall's website and used the site to get in touch with the deal from this dealership. We had a great experience dealing with Mark. We saw the car on Hall's website and used the site to get in touch with the dealership. Mark promptly contacted us and we scheduled a test drive. He is very knowledgeable and has a great attitude. At no time did we feel we were being pressured or that there was anything shady about the deal. We were also very pleased with the pricing. We traded in a 2002 Accord and we given a fair price on this and the Acura from the start. I think that some dealerships start with ridiculously inflated prices on used cars so they can come down a lot and make the customer feel like they got a deal. Instead of this, we were given good prices from the beginning and were able to avoid the games that many dealerships play. I would definitely buy another car from Mark. More
Here is a copy of the email I sent to Mark after we completed the purchase outlining my reasons for going with them. I did want to let you know that with all prices being equal with Priority (and e completed the purchase outlining my reasons for going with them. I did want to let you know that with all prices being equal with Priority (and even factoring in their free oil and filter changes for life, AND their engine guarantee for life) we decided to go with your dealership because we were treated with the utmost respect and professionalism from the time we walked through the door. No one was ever pushy with us or sent us unprofessional emails. From the beginning, I appreciated your upfront manner in pricing and everything else to do with the car, how you wrote down all the numbers for me, how thorough you and your staff were in valuing our trade in, and how my questions were answered frankly and without making me feel silly or annoying for asking them (even though most of my questions were answered before I could even ask them!!) If we're going to spend almost $40,000 on a car, I see this purchase as creating a relationship and not just a one time transaction, and my gut instinct after sleeping on this purchase told me to go with Hall. More
Before I go on with my review, I would like to say I am a huge fan of Acura and think their line of vehicles are great. I am writing this review so no other will have to experience what I did at that particu huge fan of Acura and think their line of vehicles are great. I am writing this review so no other will have to experience what I did at that particular dealership. Hall Acura - Virginia Beach sold me a vehicle, but my customer experience was horrible. *I was duped on financing. I spent more time with the finance manager(Mike) than I did with the sales person(Bernard). They actually called me back in to REDO the contract so they could shuffle around numbers so they could give me my tags. I'd also like to add that they deposited my down payment check 3 weeks early! I woke up one morning to see my bank account drained. It was resolved - but for such a big name organization, that's a little off beat. *I only received 1 key and it was the Secondary Key/Button set. Not the primary. *Paint started to peal off of my bumper, and there "was nothing they could do about it". Paint just doesn't peal off of a bumper! *When I drove off my Check Engine Light came on. And I had to take it back in to get it serviced. *I looked down at the rims when I washed the vehicle after the first week to notice that they were damaged. Tires brand new! But rims were beaten. Not something I initially noticed because its only in a few spots. Still it takes away from my experience. It is definitely something they should have fixed/replaced prior to putting it on the lot. Poor merchandising, in my opinion. More
This is the second Acura TL I have purchased from Hall. Overall, I have had excellent experience with this dealer. The salesman on this purchase was Mark Stonis, who is very professional and was a pleasure Overall, I have had excellent experience with this dealer. The salesman on this purchase was Mark Stonis, who is very professional and was a pleasure to deal with. No pressure, incredibly helpful and well-versed in the nitty gritty of the car's functionality, especially the NAV system. If you are thinking about an Acura from Hall, ask for him by name. More
This was by far the easiest car buying experience I actually enjoy it which most people can't say when buying a car. Michael Komives and his employees really know how to take care of their customers i actually enjoy it which most people can't say when buying a car. Michael Komives and his employees really know how to take care of their customers in all aspects of his business. WOULD HIGHLY RECCOMMEND THIS REALERSHIP TO ANYONE LOOKING TO BUY A CAR!!!!!!!! I Love the 2007 Acura MDX I purchased from them, they only carry the best vehicles!!!! More