Hall Acura Virginia Beach
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 411 reviews
Sterrick was a fantastic sales person, whom I would be happy to deal with again in the future. He followed up on a regular, but not obnoxious, basis, did as he promised, and was polite and courteous. I happy to deal with again in the future. He followed up on a regular, but not obnoxious, basis, did as he promised, and was polite and courteous. I believe other sales people could learn an immense amount from his approach, including his willingness to allow me to walk the lot alone until I came across vehicle(s) about which I wanted specific information. Both the new and used car managers (both male) were a pleasure to deal with, as well. I highly recommend Hall Acura Virginia Beach for their excellence in service from start to finish during transactions. More
Mark is a very professional and knowledgeable sales associate. Our experience was very positive and as always it was a pleasure dealing with Mark and his team. We were so please with Mark we returned associate. Our experience was very positive and as always it was a pleasure dealing with Mark and his team. We were so please with Mark we returned for a second car. We highly recommend Mark and Hall Acura to anyone considering buying a new car. More
I was very pleased with the attention and service I received at Hall Acura. I have been using Hall Acura since 2007 for my auto service needs (traded in 2004 Acura TL) and have had excellent service. received at Hall Acura. I have been using Hall Acura since 2007 for my auto service needs (traded in 2004 Acura TL) and have had excellent service. I inquired about possibly trading up a few years and Mark took great care of me, providing options without pressure. Thank you. More
The Salesman, Mark and Salesmanager, Mark had prepared the all of the paperwork for the deal for my wife's MDX before we arrived...I hate the signing process. My wife had indicated that I was interested the all of the paperwork for the deal for my wife's MDX before we arrived...I hate the signing process. My wife had indicated that I was interested in changing from a pickup to a sedan and was interested in Acura, as well as some other manufacurers. They had what the three of them thought would be the perfect car for me parked next to my wifes new MDX. The Keys were in it and it was ready for a test drive. The process was the smoothest I've ever experienced. The terms and price were consistent or better than expected and the signing process was smooth and quick. Even the coffee was good. I would recommend this dealer to anyone looking to buy a new car. More
This is the third MDX we have purchased from Hall Accura through Mark Stonis. He knows what we like in a car and does not waste our time. He calls or e-mails when he has the car and deal he thinks would b through Mark Stonis. He knows what we like in a car and does not waste our time. He calls or e-mails when he has the car and deal he thinks would benefit my husband and me. He is forthright, honest and a pleasure to work with. The dealership has been responsive to keeping us on track with keeping the car maintained in a timely manner. The service department always does what is needed and looks for possible problems that might occur. When I take the car in for oil changes or work to be done, a clean loaner is always ready. I highly rate the dealership, especially Mark Stonis, to others. Mary Lee and Daniel Wilkerson More
My experience was AWESOME to say the least!! I spoke with my sales person and sales Manager(Mark Stolis & Mark Self) BEFORE my vist and told them that my husband was very impatient and would not tolerat with my sales person and sales Manager(Mark Stolis & Mark Self) BEFORE my vist and told them that my husband was very impatient and would not tolerate, let alone, sit through the "car buying" game! We worked over the telephone and when I came in to look at the cars, the cars were pulled up to the front door for me to compare, all paperwork was completely filled out, highlighted where my husband needed to sign...AND...because they were so personable, funny, friendly and efficient with our time...my husband relaxed enough to purchace a car for HIM also!! We left the dealership with TWO beautiful Acura's, in less than 5 hours time!! Thank you Mark, Mark, and Chris...you are TRUELY a class act!! More
Just traded for a new 2010 TSX w/ tech last weekend from Hall Acura. I made my first purchase there three years ago and I must say that this dealership is top-notch. No games, no gimmicks! Mark Stonis is r Hall Acura. I made my first purchase there three years ago and I must say that this dealership is top-notch. No games, no gimmicks! Mark Stonis is really the tip of the spear when it comes to professionalism and customer service. He worked with me to put together a VERY sweet deal and had everything ready to go the morning I came into town to pick up my new TSX. This guy is really on his A-game! I would recommed Hall to anybody who may be in the market for a new or used Acura (great vehicles to begin with). There is no question that I will return to Hall Acura and Mark Stonis next time I'm ready to upgrade! More
Before purching car people were friendly. Mr. Bright assured me that previous owner had 2nd remote to car and apoligized for not bringing remote but would drop it off. This turned out to be untrue. When assured me that previous owner had 2nd remote to car and apoligized for not bringing remote but would drop it off. This turned out to be untrue. When I wrote a letter I asked for key to be replaced. When I stated key I meant entire key parts (remote and all). If I have a 2nd key and loose the remote there is no way to start car. If Mr. Bright had been truthful about 2nd key I would not have purchased this vehicle. Even though it is a used car, it seems that pleasing the customer would be a priority but it turns out that does not matter. Any business should be appreciated, whether one purchases used or new. Kathy Varrichio is stating Bernard Bright never told me this. Why would I continue to call him and even sent him an email if this were not true. One hears how sales people are not to be trusted and I will never do business with this dealership and especially the above mentioned people. The fair thing to do would be to replace the entire remote. The cost can be taken out of Bernard Bright's salary. More
Well, this was an experience. We actually called the number on the website and spoke to a gentlemen to make an appt. The day of the appt., I received a call from Mark Self (New Car Sales Mgr) and he was number on the website and spoke to a gentlemen to make an appt. The day of the appt., I received a call from Mark Self (New Car Sales Mgr) and he was so kind :) We went to the dealership and was greeted so warmly by Mark Self and Mark Stonis. These two gentlemen were top notch and so very professional. We had some decisions to make and they both did not pressure us at all but made us feel like family...seriously! They helped us so much get the car that was just right for our family and we got a great deal. The price is so very affordable and we were just so pleased. I have a history with my father being a mgr in the car business and I had some idea what to expect;however, these two men met those expectations & actually went above and beyond to help our family. We also recieved a follow-up letter from Mark Stonis which was very personal to us and we greatly appreciated that. We look forward to working with Hall Acura in the future! Furthermore, we give this dealership the "Outstanding" rating because they are first class people and will go to great lengths to help their customers :) Thank you :) More
I met with Mark Stonis when I my prior lease was coming to an end. I was not sure which car I would want, the TSX or TL, and Mark hooked me up quickly with test driving both. I also dealt with the other to an end. I was not sure which car I would want, the TSX or TL, and Mark hooked me up quickly with test driving both. I also dealt with the other Acura dealer in the area to get the best price as I was using USAA's car buying system pricing. Both dealerships said the would honor USAA's pricing, and I was honest with both of them with that was going on, but the day before buying my Acura, Mark called me and said he could take $300 off the USAA price. I told this to the other dealer, who balked at it, and waited to the very last minute (as I was pulling into Hall to buy the car) to match it and try to beat it. I was done. I told Mark by phone prior to coming in that I would like to enjoy my Saturday, so he ran my credit, got 3 cars that he thought I would like lined up, and got the paperwork ready to go by the time I showed up at the dealership. He actually brought out a different color of car than what I told him I wanted and put it side by side with what I told him I wanted so that I could compare, and I took what he brought out and I'm very appreciative of that because I didn't see the difference until they were side by side. I was in and out the door in under 2 hours. It was a great buying experience. I wholeheartedly recommend Mark Stonis and Hall Acura to everyone. More