Hall Acura Virginia Beach
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday Closed
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Hall Acura had the model we were looking for and offered Hall Acura had the model we were looking for and offered an incentive price and financing rate. Both Brendan and Chris were extremely helpful, polit Hall Acura had the model we were looking for and offered an incentive price and financing rate. Both Brendan and Chris were extremely helpful, polite, prompt, and knowledgeable about the car and process for buying the car. We wouldn't hesitate to recommend them to our friends. We are very happy with our selection of car and dealer. Harold and Brenda Winer More
I purchased an Acura 2010 TL the first week in December online. I was reluctant to try the online pricing but it was the easiest, non stressful auto transaction I have ever conducted. I was able to purch online. I was reluctant to try the online pricing but it was the easiest, non stressful auto transaction I have ever conducted. I was able to purchase the new car at a very good price more competative than anyone else. Not only were they quick with the internet price but they also called me. At this point I put a deposit on the vechile and when I arrived the following Saturday from out of town the vechile was all ready for me to pick up with out all the haggling. It doesn't get much better than that. It was great and so was Mark Stonis my salesperson. He made sure that all my questions were answered before I picked up the new car and when I arrived. He was patient and took time to explain all the bells and whistles and answer all my questions about them. I have nothing but praise for Mark and his team on my purchase. I hope the service department is just a great!! I have already recommended Mark to several friends who may want to purchase soon. If you want the best ask for Mark Stonis!! More
The experience working with this dealership has started a relationship in which any person who enjoys great customer service and quality of work would take great pride. The service department, especially Bri relationship in which any person who enjoys great customer service and quality of work would take great pride. The service department, especially Brian, has always gone the extra mile to inform us of the progress for the services performed. I have given the highest marks for every category; however, there is one thing I would want the dealership staff to consider and that is to enable people waiting in the lounge the ability to access social network sites while using the wireless network. Part of my job requires these specific tools. I hope this request is taken seriously it would be the only thing I would change to improve any aspect of the experience. Above all I have never gone anywhere since purchasing our first of now a family of acuras and having them serviced at this first class dealership. More
Took the car in to get a recall completed on a replacement part. They offered a free car cleaning and vacuuming which I took them up on the offer. I asked them if they could clear the code, that replacement part. They offered a free car cleaning and vacuuming which I took them up on the offer. I asked them if they could clear the code, that recently appeared in the dash, indicating I needed a oil change and tire rotation because it reached 40k miles. I told the gentleman that my husband would do the work, that we just wanted the code cleared. 4 hours later they tell me they are complete with the work (thank goodness they shuttled me to the mall). They show me the bill, which should have been zero because a recall is free, and it detailed $70. I didn't understand and he explained that they did the tire rotation and oil change and I reiterated that I only wanted them to clear the message, not do the work. I told him that I don't mind paying for it since it was completed, however I did not ask for that. He gave me a coupon for a free oil change which was unexpected and very generous. We went to leave and saw that the tires had armorall on them, but they were still had brake dust on them and the car was not vacuumed. More
Really enjoyed how Sterrick worked with me in getting the car I really wanted and needed. He helped me find the right payment plan for my car that works with my budget. As well as getting me through the proc car I really wanted and needed. He helped me find the right payment plan for my car that works with my budget. As well as getting me through the process quickly and accurately. I really appreciated the detailed attention. More
My sister and I were recently involved in a car accident. Our car was totaled. We didn't have the energy or feel the best when looking at car dealerships. We were interested in the Acura. However, before Our car was totaled. We didn't have the energy or feel the best when looking at car dealerships. We were interested in the Acura. However, before coming to Hall Acura, we had a horrible experience with another local dealership where we were ridiculed and yelled at. When we arrived at Hall Acura, it was already a whole different atmosphere in the most positive, uplifting way. Everyone was so courteous, professional, and friendly. Our Sales Consultant, Sterrick Frasier was so patient and helped answer all of our questions. We felt very blessed to have him as our Sales Consultant. The Finance Director, Chris Meyer, was so informative and helped customize our warranty and service package to best fit our needs. Also, the Sales Manager, Mark Self, was very attentive and worked with us on the Acura that we wanted. They stayed almost two hours after the dealership closed to make sure that we understood how the car operated. It was the most pleasant and enjoyable experience we have ever had in buying a car! Thank you Hall Acura! More
I went into Hall Acura with less than perfect credit due to a recent divorce. They made everything so easy and simple. I do think the price could had been a little lower on the car, but I also didn't try to a recent divorce. They made everything so easy and simple. I do think the price could had been a little lower on the car, but I also didn't try to haggle. My sales person was Sterrick Frasier and he was nice, respectful and was able to really help me out. Very knowlegdable and helpful. My experience was terrific and I was able to purchase my first car on my own despite my credit issues. THANK YOU HALL ACURA More
Tina & Dan always go above and beyond to make sure the customers issues are taken care of with respect. I have never had a dealer treat me like Hall Acura treats me which has made me a LIFELONG Customer. customers issues are taken care of with respect. I have never had a dealer treat me like Hall Acura treats me which has made me a LIFELONG Customer..... I only let Hall Acura do my service on both my 07 MDX & 06 Murano. More
The staff at Hall Acura's service department was so friendly,and knowledgeable. I really felt welcome on my first visit there. Tina is an awesome service advisor, she understood all my service needs. T friendly,and knowledgeable. I really felt welcome on my first visit there. Tina is an awesome service advisor, she understood all my service needs. This is by far the best Acura dealership I have ever been to. I would definently recommend them to anyone More
I brought my Acura MDX 2008 for service while I was on vacation in Virginia Beach. Joseph Lucey was courteous and friendly, very easy to deal with (the rest of the team as well). I outlined the two prob vacation in Virginia Beach. Joseph Lucey was courteous and friendly, very easy to deal with (the rest of the team as well). I outlined the two problems that I was having with my vehicle and they fixed both, I also asked them to perform some needed maintenance. Overall, I will visit Virginia Beach again and I know where to take my MDX for servicing. Thank you. More