Hall Acura Virginia Beach

My experience with this dealership was nothing but great. I was a little nervous about going into the dealership to purchase a car, due to previous experiences, but from Day 1 Sterrick Frasier, walked me thr I was a little nervous about going into the dealership to purchase a car, due to previous experiences, but from Day 1 Sterrick Frasier, walked me through the process, explained EVERYTHING in detail for me, and although it was tough finding me a car with my situation, he made it happen. I felt as though he really cared about getting me into a car that I like and one that was reliable. I ended up purchasing a 2007 Volvo S40, and I absolutely love it. The fact that Mr. Frasier personally called me daily to keep me abreast on my situation and followed up with me after my purchase, assured me that I made the right decision. I have never met a more dedicated, hard-working individual who always had a smile on his face, which in turn put a smile on my face. My suggestion to anyone who needs a car, and want feel that they are a valued customer and not just another sale, is to go to Hall Acura in Virginia Beach. My thanks go out to Chris Meyer, Brian (not sure of last name-business mgr), and lastly Sterrick Frasier for making me feel like I was the most important customer in the world. You are greatly appreciated. Theresa A. Carpenter Virginia Beach, VA More

Overall my experience was great! Upon researching Hall's Acura, Sterrick Frasier assisted me with all of my efforts from day one. I found the vehicle that I wanted online after searching for a month and it Acura, Sterrick Frasier assisted me with all of my efforts from day one. I found the vehicle that I wanted online after searching for a month and it was promptly delivered to the dealership location for my retrieval. Brian J., Chris in finance and Brian T. in the service department rendered me the utmost customer service. The entire staff is exceptional! Upon purchasing the car, there were a couple of small niches that needed to be corrected and thereto, the issues were handled promptly and efficiently! Customer service was excellent! I would highly recommend this dealership! More

Hands down the best car dealership experience I've had! I walked in knowing exactly what I wanted, and walked out with exactly what I needed. No hassle, no drama, no complaints. Sterrick Frasier was the man walked in knowing exactly what I wanted, and walked out with exactly what I needed. No hassle, no drama, no complaints. Sterrick Frasier was the man with the plan that got me into my dream car (Acura TL type S). He was so attentive to my needs and very helpful from beginning to end, answering my every question and concern. It was a great all around team effort to gather every detail I need...Brian being a great resource and Chris the finance guy helping to lay out my monthly payment within the range that I was looking for. Everyone I dealt with was friendly and helped to make my transition very smooth. I recommend that anyone interested in buying a car, go see Sterrick and the team at Hall Acura Virginia Beach! More

My experience with Hall Acura was beyond exceptional. This actually was my 2nd time purchasing from them, in 2008 I purchased a CPO 2006 TSX from Bob G and everything went quick and easy, long story shor This actually was my 2nd time purchasing from them, in 2008 I purchased a CPO 2006 TSX from Bob G and everything went quick and easy, long story short I still loved my TSX but it was fast approaching 85K miles and I was a little upside down on the loan and knew I needed to do something quick. Bob and Larry arranged to get me into a lease on a brand new TSX and Mark and Chris worked their magic to get me in the car with a low down payment, and a manageable monthly payment...They all together helped me "see the light" in leasing as my best option to absorb my negative equity and plus to get me in and out of new vehicles every 3 years which I prefer to do. I must also mention the amount of time it took to locate my color choice, work the numbers and sign the paperwork and leave with my new car was amazing, they made it painless and quick, this is my 2nd dealing with Hall Acura and Bob and it was just as perfect as the 1st time....Hall Acura customer for life here! More

I visited this dealership at the reccomendation of my friend to check out Acura MDX.Cathy Varricchio earlier offered to bring the car to my office but My wife and I decided to visit the dealership.We wer friend to check out Acura MDX.Cathy Varricchio earlier offered to bring the car to my office but My wife and I decided to visit the dealership.We were very impressed by warm reception by mark.He gave us an excellent overview of car buying process and explained everything in detail.My wife and I were well informed about the available options before making the decision.Mark is truely a gentleman and a pro who is upto speed with all the technology.we took our time and returned later to buy the car.Chris was very friendly and helpful with the financing.Mark gave us tour of the service dept. and parts dept.We chose Acura over Mercedes and BMW and are very pleased with the car.We have returned to the dealership few times and have gotten the same courtesy and attention.We will recommend this dealership to anyone.I think Mark is one of the most smart and knowledgeable salesperson I have ever met.New facility on va. beach blvd. is really amazing. More

Considering this is the first Acura "experience" in over 35 years of car shopping/buying experiences, I have to state that Brendan Pease was instrumental in my "Acura-for-life" transfor "experience" in over 35 years of car shopping/buying experiences, I have to state that Brendan Pease was instrumental in my "Acura-for-life" transformation. I had previously made a decicision to purchase a 2011 Suburu Outback. For that car, I had relied on my tried and true method of research and negotiation because I truly dispise how a customer is "usually" treated by salesmen and dealerships when making such a huge purchase. However, at a recent auto show the new TSX Sport Wagon caught my eye and I wanted to take it for a spin since it's brand new. Yes, the car itself was the reason for making my final decision, but if it were not for the professionalism, courtesy and customer care exhibited by not only Brendan but the entire Hall Acura Team, the deal would never have been made (and I've been to other Hall's and did not have the same experience, so this is by no means an endorsement of the Hall franchise). Brendan exceeded my expectations in every sense of measure. If not for him and his treatment of me as a valued customer, I would be driving a Suburu right now (no knock on that car mind you, but not my Acura), and Hall/Acura would have lost both a customer and now a confirmed "referral agent for life". I've had one follow on visit to service and Brendan was not only was there to greet me, but he took the initiative to work with a wonderful Service Department to ensure all my needs were addressed. To Hall Acura, a hearty well done!!!!! Stand by for referrals....I even have one right now coming your way! More

Mark was awesome! pays attention to details, uses email and text messages effectively. We were 15 minutes away from buying a 2010 MDX from a Nissan dealer in the washington D.C. area. Mark sent us a tex and text messages effectively. We were 15 minutes away from buying a 2010 MDX from a Nissan dealer in the washington D.C. area. Mark sent us a text letting us know they had a 2010 MDX available in VA Beach- SO we told the dealership in Washington D.C. we had to check out this other car. We are so thankful for Mark's text. The 2010 MDX from Hall Acura was in better shape and had less miles and was a certified Pre-Owned vechile. Our Thanks to Mark!! We will recommend Mark and your dealership to our friends. THanks for your service I also need to mention Chris- the finacne guy. He came in on a Sunday Jan 30th to make the sale! He was terrific as well! Steve and Denise Schaick dadschaick@yahoo.com 850-803-0752 More

Everyone at Hall Acura was very easy to work with. Sterrick Frasier helped me with my initial test drive of the RDX, but the model I was looking for was not available that day. He immediately let me Sterrick Frasier helped me with my initial test drive of the RDX, but the model I was looking for was not available that day. He immediately let me know when the model I wanted had arrived at their dealership. The sales team offered me the exact price I wanted for my trade-in, and a very fair price for the RDX. They also showed me several different ways to arrange payments, and made me aware of a great financing offer. I would definitely recommend this dealership to anyone in the market for an Acura. More

EVERYONE MADE THIS CAR BUYING EXPIERENCE A POSITIVE ONE AND THEY NOW HAVE A CUSTOMER FOR LIFE! I DIDNT EVEN HAVE ANY INTENTION OF BUYING A NEW CAR TODAY, BUT THEY MADE THE DEAL TOO GOOD TO PASS UP...I WOUL AND THEY NOW HAVE A CUSTOMER FOR LIFE! I DIDNT EVEN HAVE ANY INTENTION OF BUYING A NEW CAR TODAY, BUT THEY MADE THE DEAL TOO GOOD TO PASS UP...I WOULD RECCOMEND THIS DEALERSHIP TO ANYONE LOOKING TO BUY A NEW CAR, ESP AN ACURA More

I had a great experience at Hall Acura. Brendan was great and the manager was also very good. I think I got a good price and a fair value for my trade in. The gentleman in the finance dept was very good as w and the manager was also very good. I think I got a good price and a fair value for my trade in. The gentleman in the finance dept was very good as well. The service department did some installation of add ons and they were timely and had my loaner ready to go! Brendan took the time to go over all the stuff in my RDX and helped me get all the settings right! The only draw back thus far is that it took them a long time to payoff my trade in. More