Hall Acura Virginia Beach

Pleasant, efficient and fair My wife was looking for a new SUV with the latest safety features. We looked on line for the correct affordable model with good ratings. In no real My wife was looking for a new SUV with the latest safety features. We looked on line for the correct affordable model with good ratings. In no real order we drove the Audi, Lexus, Jeep, BMW and Volvo before the Audi RDX. Leading to our visit to Hall Acura we had locked in on the 2017 Lexus RX. Marl Stonis met us at the door of the showroom and a pleasant few hours later we wanted an RDX. We left with only a fair price to be determined. Mark said he would email a fair price for either a lease and purchase and would use an approximate trade in value for our Mercedes Benz SL500. The trade was approximate only because we had to leave for an appointment before they could do a full review and drive the car. Later that evening as promised we received the two quotes. We had one minor question and asked if we should bring the car back for thorough review as most people think their car is worth more in trade. With no muss we reached a fair price and closed the deal. Mark was so responsive and professional that we would recommend him to our friends, which I in fact did one day later. We ended up purchasing through the dealer financing available. The contract process was equally efficient. The entire process over two days took four hours of which Mark spent over an hour walking us through the many features and answering all our questions before she drove away. The RDX with the Advance packages met all of my wife's goals with quality, size, prestige and more safety features than expected. She is trilled although will miss her SL. More

Excellent experience Baby boomers listen up! Thought the good old days of easy, haggle free days were over? Tired of feeling pressured when purchasing a vehicle? If so thi Baby boomers listen up! Thought the good old days of easy, haggle free days were over? Tired of feeling pressured when purchasing a vehicle? If so this should be your next and last place to shop! From the time I stepped onto the lot and was greeted by Mark Stonis to the time I finished with Robert the finance manager it was a painless process. Even my daughter commented on how surprised she was at the time and patience that Mark spent when going over every detail for those of less tech savvy buyers More

Best car buying experience yet! From the moment I arrived at the dealership yesterday, to the moment I left, they really made it a great experience. Everyone was incredibly welcoming From the moment I arrived at the dealership yesterday, to the moment I left, they really made it a great experience. Everyone was incredibly welcoming and friendly, and they even offer quality coffee, which is great news for someone like me. Mark Stonis really helped make the process fast and fun instead of making it the dreadful experience I assumed it would be. Great personalities, impeccable customer service, and they really want to make sure you get what you want. I couldn't be happier with my car, and my entire experience at the Virginia Beach Hall Acura. Highly recommended. More

Deceiving JOE C and GLENN both are compulsive pathological liars. I was told "oh it's a state law and that is why this car has been on the lot for several month JOE C and GLENN both are compulsive pathological liars. I was told "oh it's a state law and that is why this car has been on the lot for several months while the recall was being fixed". I than call JOE to ask for an explanation of the lies he told me, his response was "I NEVER SAID THAT", GLENNS response was "BMW is full of xxxx". Yeah, newsflash, BMW doesn't even have the parts to fix the problem yet. To make a long story short this experience was automile fraud at its finest and that is why JOE had no problem rescinding the sale. Than neither of the two liars could look me into my eyes, man up, and apologize for their shenanigans. More

Deceiving I would give this ZERO stars if I could. I will make this short. First off, Glenn the sales guy knows how to talk a great game! Than when called out o I would give this ZERO stars if I could. I will make this short. First off, Glenn the sales guy knows how to talk a great game! Than when called out on his xx he said "nah, they full of xxxx". JOE C. the finance manager is an arrogant liar and will continue to lie even when called out in his fraudulent deals. DON'T tell a customer certain maintenance was done and state "by law I needs to fix the issue in order to sell" along with other xx. JOE C is so bad and dirty, he was willing to rescind the sale because he knew he was screwed if this went to legal. KEEP UP THE GREAT LIES!!! I cannot wait to share this entire fraudulent experience with corporate!!! More

The recent purchase of my Acura 2014 RDX My search and purchase for a gently used vehicle was made easy by Mark Stonis at Hall Acura Va Beach. He was informative, and answered all of our que My search and purchase for a gently used vehicle was made easy by Mark Stonis at Hall Acura Va Beach. He was informative, and answered all of our questions with expertise. Mark was friendly, honest and followed our lead without pressure. Everyone at Acura was friendly and helpful. I am so pleased with the sales and service of my 2014 Acura RDX, I recommend hall Acura to anyone in search of a new or used car. Thank you!! More

Grrrreat from search to sealing the deal!! I needed a car after 12 years with my 02' TL, that was purchased from this location. I was pleasantly surprised that Mark Stonis was there to assis I needed a car after 12 years with my 02' TL, that was purchased from this location. I was pleasantly surprised that Mark Stonis was there to assist me, yet once again. When I told him what I was looking for, he went right to work. He made suggestions; however, the final decision was mine without any arm twisting. He was professional from beginning to end, in the business office with Rob. A great way to end my weekend with my new Acura! When you visit, please ask for Mark Stonis. His work acumen is par excellent. Visit him and see for yourself. You will not be sorry. More

Great experience Richard Barrera was a great sales person to work with yesterday! We are very happy with our new to us car and felt like we got a great deal! Richard Barrera was a great sales person to work with yesterday! We are very happy with our new to us car and felt like we got a great deal! More

Outstanding service Highly recommend this Acura dearler, the entire staff go out of there way to assist you in every way possible! Ask for Ken Wesley he'll go out the way Highly recommend this Acura dearler, the entire staff go out of there way to assist you in every way possible! Ask for Ken Wesley he'll go out the way to assist you! More

Professional Throughout From our first visit to Hall Acura until my wife drove off in her new RDX, it was one of the most professional and "non-pressure" sales experiences I From our first visit to Hall Acura until my wife drove off in her new RDX, it was one of the most professional and "non-pressure" sales experiences I have ever had. I can honestly say I enjoyed it. Of utmost important to me, the staff, especially Joe Cuellar and Ron Perry, were interested in what we were looking for and wanted in a new vehicle. They listened to what we were saying, and then provided options for us to consider. There was no pressure, no rush to buy today, just an honest, professional dialogue on what would work best for us, and on our schedule. Unlike other dealerships we visited (and we had been researching and looking at new vehicles for ~ 5 months), we found Hall Acura easy to work with and extremely professional. With each succeeding visit (and test drive) at Hall Acura, I truly left with the sense that I was being treated as a valued customer, not just a quick sale. I also appreciated that they stood by every promise made during the process. My hat is off to a very professional operation that acts with integrity and up front honesty. Thanks !! More