Hall Acura Virginia Beach

Customer service Mr. Brian Thompson and his staff of mechanics are top-notch . His customer service ability should never go unnoticed , as a matter fact he should be t Mr. Brian Thompson and his staff of mechanics are top-notch . His customer service ability should never go unnoticed , as a matter fact he should be teaching a course for other organizations to follow . I trust him with all of my vehicles .I have three vehicles I have a 2007 MDX Acura I have an 2001 F1 50 Harley Davison pick up and also have a 2012 Ford expedition and all vehicles are serviced at Hall Acura Virginia Beach .My Ford trucks used to be serviced at Beach Ford until I Had my wife’s MDX service at Hall Acura and that’s when I met Brian. We were so satisfied with the service, I asked Brian could he service my other vehicles. Last year I had to go to Beach Ford for a recall, I had the opportunity to talk to the general manager on duty that day I told her if I could I would take my vehicle to Hall Acura because of their customer service. Because I had been a loyal Beach Ford customer for over 20 years (2 Ford explorers, F1 50 Harley Davison and my expedition) After discussion on pass service issues that I had, she knew that I was not gonna come back to Beach Ford even with the discounts she offered. Finally , Beach Ford had great customer service, but somebody changed the way they used to do business, hopefully Hall Acura of Virginia beach won’t change. R/ Wilco Johnson More

Amazing service! Each time i come to get my car serviced Mallory knows my name and takes great care of me. If I’m told it’s an hour wait it’s always on time or early. Each time i come to get my car serviced Mallory knows my name and takes great care of me. If I’m told it’s an hour wait it’s always on time or early. Can’t beat the service! More

Outstanding dealership. Tania Gibbs and Dan Bruner have been fabulous to work with. The employees went above and beyond to get me a vehicle that was within my price range. T Tania Gibbs and Dan Bruner have been fabulous to work with. The employees went above and beyond to get me a vehicle that was within my price range. Tania has been wonderful to work with and very helpful with addressing my questions and concerns. Tania with the snow and ice on the roads came to pick me up so I could fill paperwork out. My experience with Hall has been wonderful. I will tell everyone to go to Hall Accura for a wonderful car buying experience. Job well done. More

Car issues I bought my car there for a few issues....they were very helpful and took care of my issues...made it painless as possible...I never smiled in my life I bought my car there for a few issues....they were very helpful and took care of my issues...made it painless as possible...I never smiled in my life spending that kind of money...but it had to get done...and they did it right...even gave me a loaner vehicle.....I really appreciated it More

Great service I brought my MDX in for service and was quickly greeted by Brian Thompson. He was very friendly and courteous. My car was serviced and washed and was I brought my MDX in for service and was quickly greeted by Brian Thompson. He was very friendly and courteous. My car was serviced and washed and was ready before the promised time. Everyone at the dealership was very friendly. This was not my first visit and the prompt friendly way I was treated has been the same from Brian and his entire service team. A special thanks to Brian for making car maintenance easy and hassle free. More

Appreciates the customer From the moment I arrived, Marius was very eager to help and ensured me she would take care of my service visit. Her energy was contagious and very we From the moment I arrived, Marius was very eager to help and ensured me she would take care of my service visit. Her energy was contagious and very welcoming. I recommend everyone to come experience her care. More

Great Experience! Tania was accomodating with the purchase of my vehicle and was quite knowledgeable about the type of vehicle I was interested in purchasing. I have pu Tania was accomodating with the purchase of my vehicle and was quite knowledgeable about the type of vehicle I was interested in purchasing. I have purchased several vehicles from Hall, and it has always been a pleasant experience. More

Hall Accura, service department I’ve been bringing both my wife’s & my vehicles to Brian Thompson, @ Hall Accura for several years . I really appreciate the honesty that I get from I’ve been bringing both my wife’s & my vehicles to Brian Thompson, @ Hall Accura for several years . I really appreciate the honesty that I get from him. I feel safe having my family in my vehicles Whether it’s every day Use or family vacation, I feel 100% Comfortable.I would recommend their service department to anyone. Thank you for a great job! More

Outstanding. Everyone at the dealership was very courteous and helpful A special thanks to Brian Thompson for the great service that he and his team provided on Everyone at the dealership was very courteous and helpful A special thanks to Brian Thompson for the great service that he and his team provided on my visit. I recommend him to all my family and friends. Thanks again for the outstanding service. More

Pre-Owned Toyota Purchase Very satisfied with my purchase from Hall Acura Virginia Beach. Mr. Jason Blanco was my sales associate representing Hall Acura Virginia Beach. J Very satisfied with my purchase from Hall Acura Virginia Beach. Mr. Jason Blanco was my sales associate representing Hall Acura Virginia Beach. Jason made my experience very comfortable as he was very knowledgeable with the vehicle I was purchasing offering to explain all interior features from the audio system, wireless, bluetooth, etc. as well as the drive functions, e.g, all wheel drive, traction control, downhill assist, etc. Jason ensured the vehicle was ready for my inspection and test drive upon my very early arrival on a pre-holiday weekend. Additionally, Jason ensured the purchased vehicle was cleaned, prepped and fully fueled for my return home as I had traveled from the Raleigh-Durham, NC area to Virginia Beach. General Manager Mr. Curt Carter is most fortunate to have such an energetic, young, professional and people-oriented person as Mr. Jason Blanco. Thanks again Jason; you made the purchase of this vehicle for my wife a pleasurable experience; you represent well! More