Hall Acura Virginia Beach
Virginia Beach, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My salesperson, Matt Richardson, is very friendly and outgoing. The buying process is extremely smooth with no pressure on the customer. Any issues are quickly addressed, within reason. Thanks again! outgoing. The buying process is extremely smooth with no pressure on the customer. Any issues are quickly addressed, within reason. Thanks again! More
Matt went above and beyond my expectations when buying a car. He was not pushy and listened to everything I had to say. car. He was not pushy and listened to everything I had to say. More
One of the best experiences I ever had at a dealership. I never felt pressured like at other dealerships. I never felt pressured like at other dealerships. More
I have had excellent service. However, their used 2022&2023 Acura RDX selection was extremely poor. I am going to have to go to a different dealership for choices. However, their used 2022&2023 Acura RDX selection was extremely poor. I am going to have to go to a different dealership for choices. More
Should be be no stars, but you have to give something to start the review. When a salesman put you on the back burner and then lies to you twice. They don't deserve your business. I took 1 star from hall start the review. When a salesman put you on the back burner and then lies to you twice. They don't deserve your business. I took 1 star from hall cause they hired him. He has no sales skills what so ever. From. The moment I stepped in the dealership he had pove to me he had none.I drove over 250 miles to purchase a car that was not ready when I arrived and waited 2 1/2 hours to receive it. So now they issue temporary plates for 30 day cause I live out of state. Well they expired and gave Cayman a call and he said he'll get right on it. And promise me his overnight them get the next day. Well that didn't happen. So I texted him that day and told me he had gotten busy and told he sent out again. This all happening on a weekend of course. We'll that didn't happen either and just flat lied to me. So now it Monday called the Sales manager and told me they didn't go out and they will overnight it. So you draw your own opinion and whether or not you want to deal wit a sales person like that! Good luck! James Zamparelli More
Dave is an amazing guy! Direct and honest, exactly the way this Military man likes it! If you are ln need of service, use Dave! Keith Martorana Direct and honest, exactly the way this Military man likes it! If you are ln need of service, use Dave! Keith Martorana More
I leased my 2022 Acura TLX from Mr. Donaher back in 2022. The entire experience from him to the back office was swift and easy. I highly recommend if you are considering Acura to contac Donaher back in 2022. The entire experience from him to the back office was swift and easy. I highly recommend if you are considering Acura to contact Ed Donaher. He was extremely helpful and patient. I have a hard time making up my mind usually so I appreciate him sticking with me throughout the process. Wasn't pushy either. Thanks and sorry for leaving this review a year late! More
I WORKED WITH PAMELA CARTER AND IT WAS THE BEST CAR BUYING/CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD IN MY LIFE. PAMELA WAS A JOY TO WORK WITH AND SHOULD BE LOOKED AT FOR SOME FORM OF REWARD AS I WOU BUYING/CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD IN MY LIFE. PAMELA WAS A JOY TO WORK WITH AND SHOULD BE LOOKED AT FOR SOME FORM OF REWARD AS I WOULD NOT HAVE BOUGHT A CAR IF NOT FOR HER. I WILL BE SENDING ANYONE LOOKING FOR A NEW CAR TO PAMELA. I AM FOREVER A HALL CUSTOMER AS LONG AS MS. CARTER IS A HALL EMPLOYEE. More
Been going here for service for over 10 years now and I have to say., I’ve yet to be disappointed. My latest experience has been my most appreciated yet. My car was in desperate need for a specific part th have to say., I’ve yet to be disappointed. My latest experience has been my most appreciated yet. My car was in desperate need for a specific part that was on a national back order. The parts manager Rare, went above and beyond. He managed to find my part at a dealership out of state. Made arrangements and got the part delivered literally the next day and the service department got me in and out. More
The dealership was very comfortable. I didn’t feel bothered or claustrophobic while waiting around. There were a lot of free snacks and drinks, too. I also had enough room and quiet to s I didn’t feel bothered or claustrophobic while waiting around. There were a lot of free snacks and drinks, too. I also had enough room and quiet to sit down and do my homework. More