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Haley Toyota of Richmond

Midlothian, VA

4.5
358 Reviews

3600 Lonas Parkway

Midlothian, VA

23112

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Showing 358 reviews

September 18, 2021

Travis has provided excellent customer service and courtesy beyond my expectations at times. He is the reason I keep returning to Haley Toyota. More

by ffhouseholder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Keyser
Sep 20, 2021 -

Haley Toyota of Richmond responded

Thank you so much for taking the time to review us! We appreciate your business and can't wait to work with you again in the future.

September 13, 2021

My sales rep, Emily James, was excellent. I felt that she was honest and truthful with the whole process. I'm pleased with the whole experience. I've been a Haley customer since the purchase of my 1995 Camry More

by mike.ruppert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily James
Sep 14, 2021 -

Haley Toyota of Richmond responded

Thank you so much for your business and support, Mike! We appreciate you choosing to shop with us and hope to continue to serve you. Drive safe!

August 27, 2021

Everyone I came in contact with were very helpful as well as professional. They were friendly and I felt relaxed, with no pressure. More

by ldbowen1947
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harrell
Aug 30, 2021 -

Haley Toyota of Richmond responded

Thanks for the wonderful rating! We really appreciate it. Safe travels, and we look forward to working with you again.

August 27, 2021

Excellent experience working with Meg Kehoe, thanks so much for all you did! More

by mmhalverson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meg Kehoe
Aug 30, 2021 -

Haley Toyota of Richmond responded

Thanks so much for the perfect rating! We appreciate that you chose us and hope to see you again.

August 25, 2021

Service was great for an unexpected service call. Eddie was very professional and was able to get me my vehicle back the same day. More

by rosesidell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie in Service Department
Aug 26, 2021 -

Haley Toyota of Richmond responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

August 21, 2021

Haley Toyota was the only dealership that was not price gouging during this chip shortage. I would like to say that Sean Jones had given be a great car shopping experience. His customer service is exemplar More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Jones
Aug 23, 2021 -

Haley Toyota of Richmond responded

Thank you so much for the 5-star review, Chris! We appreciate you stopping in and hope to serve you again in the future.

August 20, 2021

Always great to deal with. They got my truck in and did the service and back to me as promised. AWESOME TO WORK WITH BUYING OR SERVICING. More

by gtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Taylor
Aug 23, 2021 -

Haley Toyota of Richmond responded

Thanks for the great review! We appreciate your business and look forward to seeing you again!

August 13, 2021

Awesome customer service, good eye contact with the Public, anxious to get your work done and get you moving on down the road. Sorry, they have went up so high on their car wash when you get service. More

by bb14kt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayna Temple
Aug 16, 2021 -

Haley Toyota of Richmond responded

Thank you for your review! We are sorry that we have had to adjust our prices on some services but love that you still choose to service your vehicle at Haley Toyota.

August 06, 2021

Great service, excellent communication, prompt and always professional. I appreciate their system of communicating updates and confirmation of services done via text- I find it very efficient and prefer i More

by Rvamom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree - service
Aug 09, 2021 -

Haley Toyota of Richmond responded

Thank you so much! We look forward to serving you again in the future. Drive safe!

August 05, 2021

We have bought most of our cars here, and have enjoyed excellent service. Everyone is very helpful and responsive. Shayna, Wade, Travis, and Marc have always been exceptionally great to work with. The S More

by kokreutzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Porto, Shayna Temple, Travis Keyser
Aug 06, 2021 -

Haley Toyota of Richmond responded

Thanks for the kind words. We appreciate your business. Please drive safe and let us know if you have any questions. Thank you for shopping with us!

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