
Haley Toyota of Richmond
Midlothian, VA
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Travis has provided excellent customer service and courtesy beyond my expectations at times. He is the reason I keep returning to Haley Toyota. courtesy beyond my expectations at times. He is the reason I keep returning to Haley Toyota. More
My sales rep, Emily James, was excellent. I felt that she was honest and truthful with the whole process. I'm pleased with the whole experience. I've been a Haley customer since the purchase of my 1995 Camry was honest and truthful with the whole process. I'm pleased with the whole experience. I've been a Haley customer since the purchase of my 1995 Camry and plan to continue this relationship. More
Haley Toyota was the only dealership that was not price gouging during this chip shortage. I would like to say that Sean Jones had given be a great car shopping experience. His customer service is exemplar gouging during this chip shortage. I would like to say that Sean Jones had given be a great car shopping experience. His customer service is exemplary. He followed up with all my questions and was great at communicating updates. He worked with my time schedule as I was overseas. When the 4runner I wanted was sold, he followed up with me weeks later to inform me that there was another allotted with the exact description of what I sought. I chose to do business with Sean and Haley Toyota, even willing to drive two hours to the dealership. I would not hesitate to recommend Sean as well as Haley Toyota! More
Awesome customer service, good eye contact with the Public, anxious to get your work done and get you moving on down the road. Sorry, they have went up so high on their car wash when you get service. Public, anxious to get your work done and get you moving on down the road. Sorry, they have went up so high on their car wash when you get service. It used to be an exceptional value, but $59.95 price they now have is way too much! Otherwise, exceptional! More
Great service, excellent communication, prompt and always professional. I appreciate their system of communicating updates and confirmation of services done via text- I find it very efficient and prefer i professional. I appreciate their system of communicating updates and confirmation of services done via text- I find it very efficient and prefer it to waiting for service to call with the information, and it cuts down on waiting time. More
We have bought most of our cars here, and have enjoyed excellent service. Everyone is very helpful and responsive. Shayna, Wade, Travis, and Marc have always been exceptionally great to work with. The S excellent service. Everyone is very helpful and responsive. Shayna, Wade, Travis, and Marc have always been exceptionally great to work with. The Service Area has also been careful, following COVID protocols, and I appreciate that very much. More