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Haley Automall

Farmville, VA

4.0
27 Reviews
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1906 S Main St

Farmville, VA

23901

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Showing 27 reviews

October 21, 2024

I truly wish I had something positive to say about this dealership. My experience was a dealership that’s doesn’t stand by there product. I will never buy or would I advise anyone to buy a vehicle here .Th More

by Nylajoe24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trey and Amy
Oct 22, 2024 -

Haley Automall responded

We’re truly sorry to hear about your experience. It’s important to us that our customers feel supported and valued. We’d like the opportunity to address your concerns and make things right. Please reach out to our General Manager, Chris Call, at ccall@haleyauto.com with your details, and we will do our best to assist you.

Oct 22, 2024 -

Nylajoe24 responded

Your response was for me to reach out to Chris Call . Honestly I feel that Chris should’ve been reach out to me. Am sure he’s very aware of my issues I had with this dealership, if not then shame on him .

Oct 22, 2024 -

Nylajoe24 responded

Your response was for me to reach out to Chris Call . I honestly feel by now He should’ve reached out to me . He should’ve been aware of my situation I spoke with his assistant Amy who promised she would reach back out to me , it never happened.Another case where they didn’t stand behind their word . If Mr Call was not made of aware of the issues then it’s prime example of unprofessional behavior by his staff . Am still Baffled at the fact this dealership would risk losing a customer’s over a spare key and a broken mirror. and keep in mind the sales manager Trey himself promised to set a appointment to get the smoke smell out of the vehicle. Never happened the man treated me as if he never met me .

Oct 23, 2024 -

Haley Automall responded

Thank you for your feedback. Chris Call is aware of your situation and will reach out to you shortly.

September 04, 2024

The customer service my husband and I received was above and beyond. I had been looking online at multiple dealerships and Haley had the best price on my top choice vehicle. We went on a Friday at 6pm to lo More

by Jbsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Fryer, Jeremy Williamson
Sep 05, 2024 -

Haley Automall responded

Thank you so much for your kind words! We are thrilled to hear you had a good experience with our team and we appreciate your loyalty. We hope to see you again soon!

June 21, 2024

I had a quick and pleasant experience buying my new Rav4. Kiana was knowledgeable and helpful. More

by saragouldman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiana Ayres
Jun 24, 2024 -

Haley Automall responded

Hi Sara, thank you for your kind words for Kiana! We are so glad you had a good experience with us during the purchase of your new Toyota RAV4. We hope to see you again soon!

March 15, 2024

been texting with the dealer abt a tundra and he was waiting on me to come look at it but when i got there a day early he sold it out from under me, but of course tried to sell me something else i didn More

by george
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ryan
Mar 18, 2024 -

Haley Automall responded

Hi George, thank you for leaving your feedback. Ryan will be reaching out to you as soon as possible.

March 06, 2024

Itwas a pleasure working with miss kiana ayers she was not pushy at all down to earth and very respectful .friendly and knowledgeable she helps me get the car of my dreams I highly recommend this dealersh More

by Wandalilbit2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiana
Mar 11, 2024 -

Haley Automall responded

Thank you for your review! We are so glad to hear you had a good experience with Kiana and hope to see you again soon. Enjoy your new ride!

January 08, 2024

Recently purchased a vehicle from Haley Automall in Farmville and they were great! Kiana Ayres showed us the vehicle and handled the negotiations. She was a pleasure to work with - very knowledgeable More

by Chris
Recommend Dealer
Yes
Employees Worked With
Regan Talley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiana Ayres, Product Specialist
Jan 09, 2024 -

Haley Automall responded

Chris, thank you so much for your kind words! We are so glad to hear you had a good experience with Kiana. We hope to see you again in the future!

November 24, 2023

A big thank you to Eli Watson and Haley Auto Mall for having and walking me through the buying process of the truck I wanted. I drove over 200 miles from NC because they had the truck I wanted at thousa More

by llineberry
Recommend Dealer
Yes
Employees Worked With
Eli Watson
Nov 27, 2023 -

Haley Automall responded

Thank you for your review! We appreciate your kind words and hope to see you again in the future.

August 07, 2023

Thank you, Taylor Call, and everyone involved in helping me purchase my new car. Taylor did an excellent and professional job and is well experience in selling cars. I got a beautiful car that I love to d More

by L.H North Chesterfield, VA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regan Talley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

L.H North Chesterfield, VA responded

Thank you, Taylor Call, and everyone involved in helping me purchase my new car. Taylor did an excellent and professional job and is well experience in selling cars. I got a beautiful car that I love to drive, and I truly enjoy all the bells and whistles that came with it. My only drawback was it only came with one car key, but that is small potatoes compare to what I drove off the car lot with. I would highly recommend this dealership to anyone who wants a nice car and good friendly customer service.

Aug 08, 2023 -

Haley Automall responded

Thank you for your feedback! We hope to see you again in the future.

July 15, 2023

Always excellent service, from sales to maintenance and repairs. Thanks Izzy for your recent amazing service! More

by pink4jolen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy Morgan
Jul 17, 2023 -

Haley Automall responded

So glad you had a good experience with us! We hope to see you again in the future.

February 23, 2023

First of all I would like to say that the young lady that sold us our car was Kiana Ayres, she was absolutely amazing and let us lead the way as to how our car buying experience went, she was also very down More

by troutat77
Recommend Dealer
Yes
Employees Worked With
Kiana Ayres
Feb 24, 2023 -

Haley Automall responded

Hi, we are thrilled to get this sort of feedback! Thank you so much for leaving this wonderful review and for leaving your kind words for Kiana and the team. We look forward to serving you again in the future!

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