605 Reviews of Haldeman Subaru - Service Center
Quick and professional I brought my car in for its 18k service. It was quick and Dean was very courteous and professional when he explained the service that was performed. I brought my car in for its 18k service. It was quick and Dean was very courteous and professional when he explained the service that was performed. More
Check out receptionist is incompetent No problem with registering for service or the actual service that was done. My problem started with the receptionist who didn't know how to handle m No problem with registering for service or the actual service that was done. My problem started with the receptionist who didn't know how to handle my coupon. When I tried to tell her about coupons I've had in the past, she provided incorrect information about how the dealership processes coupons. Ultimately someone intervened and corrected her. She then explained that she was new, and my reply was well if you are new, you really should listen more than talk. I hope they get a new receptionist who is willing to ask for help if she doesn't know what to do or how to treat a customer. More
Very accommodating to my request I bought my car which was a loaner that had a small tear on the column on the front dash. During my oil change they looked at it, ordered the part and I bought my car which was a loaner that had a small tear on the column on the front dash. During my oil change they looked at it, ordered the part and installed it a week later when the part arrived. More
Haldeman Only Excellent total experience. Very friendly and efficient staff in all departments. Competitive pricing too. Sales and service department outstanding. Excellent total experience. Very friendly and efficient staff in all departments. Competitive pricing too. Sales and service department outstanding. Both coffee and comestibles a plus More
It is what it is If i dont keep track of my service i would be ripped off. I changed my windshield wippers before i took it to get an oil change and they told me i ne If i dont keep track of my service i would be ripped off. I changed my windshield wippers before i took it to get an oil change and they told me i needed new wippers. One time they didnt tightening Enough my oil nut and i was losing oil. Never a loaner car available. I just go to them because its Subaru and i own two of them. When i bought my new car i loved my sales guy! Zach Barnes is the man!! What a good guy!!!! More
Auto Butler & Required Maintenance for Subaru I was extremely satisfied with my experience at Hamilton Subaru. The service reps were very courteous & had my car serviced and back to me promptly. I was extremely satisfied with my experience at Hamilton Subaru. The service reps were very courteous & had my car serviced and back to me promptly. More
Not a happy camper Price quoted on phone was not price charged. Had to speak up to get price adjusted. Was not happy I had to complain to get price adjusted. Price quoted on phone was not price charged. Had to speak up to get price adjusted. Was not happy I had to complain to get price adjusted. More
Excellent Service with Nicole I recently kept getting e-mails saying there was a connectivity problem with my Legacy. I talked to Nicole and she set up the appointment to have it c I recently kept getting e-mails saying there was a connectivity problem with my Legacy. I talked to Nicole and she set up the appointment to have it checked out and even got me a loaner car. Not only did she do that, she knew I wanted a loaner car either the size of my car or smaller and she got me a Impreza. She is a big asset to the service department and I would be happy to deal with her going forward when my car needs service. Thanks Nicole:) More
Excellent service I purchased my Subaru at another dealership but I have had it serviced at haldeman since the purchase. The service so far has been on time with clear I purchased my Subaru at another dealership but I have had it serviced at haldeman since the purchase. The service so far has been on time with clear verbal instructions and updates from the staff. The waiting are is large, clean and the staff have been nothing but accommodating. would recommend them without reservation. Thanks Haldeman! Carol Bacon More
Very good service Friendly and courteous service every time with timely updates and attention to necessary maintenance. This November visit consisted of the following i Friendly and courteous service every time with timely updates and attention to necessary maintenance. This November visit consisted of the following items: Oil change, tire rotation, cabin and engine filter change, and Auto Butler service. More