Haldeman Subaru - Service Center

Remote Starter Install Dropped off my vehicle the night before, had a rental ready, work done the next day. Only problem was that the steering wheel shaft wasn’t put back p Dropped off my vehicle the night before, had a rental ready, work done the next day. Only problem was that the steering wheel shaft wasn’t put back properly More

Attentive, quick, incomplete service (power wash broken) Car rims still have the glue from factory. It was not removed because the power wash equipment was broken. Employee suggested that after all is not th Car rims still have the glue from factory. It was not removed because the power wash equipment was broken. Employee suggested that after all is not that bad! To bring it at another day. We drive an hour away from this location because we bought the car here and liked the service offered. Thank you , Diana Mendez More

Service Nice waitUng area. Paul is the best, great customer service. The Front desk women also wonderful. The tv and charging station are a nice touch! Nice waitUng area. Paul is the best, great customer service. The Front desk women also wonderful. The tv and charging station are a nice touch! More

Long Time Customer: Won’t be Going Again I am a long time Haldeman Subaru customer. I really don’t know why I keep returning as I’ve never really had a positive experience with them. I had I am a long time Haldeman Subaru customer. I really don’t know why I keep returning as I’ve never really had a positive experience with them. I had my transmission replaced about two years ago. It took almost two months to replace it. They installed one replacement transmission; couldn’t get the car to work and had to order an entirely new one before they were finally able to get the car running again. The whole ordeal cost me about $1000 in lost wages from times when I couldn’t use our second vehicle. If you make an appointment to get your oil changed, expect to wait about 4 hours or so. On two occasions they didn’t latch my hood after doing an oil change. The first time it happened I didn’t notice that the hood wasn’t closed until it started to fly open while I was driving away on the highway. They’ve also forgotten to replace my oil cap before and I had to purchase a replacement. I’ve spent thousands of dollars on repairs and maintenance on our two vehicles with them and the last time I asked them to give me a quote for a repair they tried to charge me $100! Their customer service staff is so, so. Some of them are very nice and take the time to price things out for you and explain what each repair is for etc. But I’ve definitely also spoken to some customer service reps there who were shockingly rude and seemed irritated to be talking to you or put-out by having to answer questions about service that took a week longer than quoted or cost hundreds of dollars more than other Subaru service centers in the area. I would not recommend that anyone go to Haldeman Subaru and am looking for another service center myself. More

pleasantly suprised had a spare key cut. im not the origional owner found out the origional owner had upkeep done there. staff very friendly. if i need any other service had a spare key cut. im not the origional owner found out the origional owner had upkeep done there. staff very friendly. if i need any other service i will def return More

Service to change oil and rotate tired I was pleased with my interaction with staff. Nothing additional was done to my vehicle without my knowing about it. staff was respectful. Timing I was pleased with my interaction with staff. Nothing additional was done to my vehicle without my knowing about it. staff was respectful. Timing was perfect More

Service Area Although it's tough getting through by phone to service area, when you do, they are extremely accommodating. I couldn't get an appointment online so I Although it's tough getting through by phone to service area, when you do, they are extremely accommodating. I couldn't get an appointment online so I called and they were able to squeeze me in. Also helpful looking for savings, coupons and discounts for me. More

Very customer friendly They were very customer friendly and helped me navigate my warranty to understand what was covered. The service was done in a timely manner and my car They were very customer friendly and helped me navigate my warranty to understand what was covered. The service was done in a timely manner and my car came back cleaner than I dropped it off. More

Oil change Excellant service. Friendly service. Cleanl waiting area. Staff is well versed on all aspects. Showroom is very clean. Will continue to do busines Excellant service. Friendly service. Cleanl waiting area. Staff is well versed on all aspects. Showroom is very clean. Will continue to do business with Haldeman Subaru. More

Great service Very friendly staff. Very professional and knowledgeable. I waited for my vehicle and had coffee and a danish and watched TV. My vehicle was done in n Very friendly staff. Very professional and knowledgeable. I waited for my vehicle and had coffee and a danish and watched TV. My vehicle was done in no time. More