Haldeman Subaru - Service Center

In and out fantastic service Great service very little wait. Needed wipers replaced made appt day before had in stock installed on 25 minutes. Had emergency I need to attend to Great service very little wait. Needed wipers replaced made appt day before had in stock installed on 25 minutes. Had emergency I need to attend to and they got me on and out More

Best Service! I drive to Hamilton, NJ from 25 minutes away. Other Subaru dealers are near me. I feel confident and safer having my car serviced at Haldeman. I drive to Hamilton, NJ from 25 minutes away. Other Subaru dealers are near me. I feel confident and safer having my car serviced at Haldeman. More

Fast work I thank, Nicole, for her service. She kept me up to date on repairs and she set up a pick up shuttle for me to get back to dealership. I thank, Nicole, for her service. She kept me up to date on repairs and she set up a pick up shuttle for me to get back to dealership. More

First sevice First service at dealer with helpful staff and on time appointment schedule. Informative about what was completed in the service and offered a free c First service at dealer with helpful staff and on time appointment schedule. Informative about what was completed in the service and offered a free car wash. Dealer had a clean quiet waiting area with wifi to allow me to continue working More

long check in wait...longer wait for car to be looked at I had a 10:00 appointment....took 1/2 hour to check in....another hour and half to look at car and expensive repair. $475 for a problem where the key I had a 10:00 appointment....took 1/2 hour to check in....another hour and half to look at car and expensive repair. $475 for a problem where the key would not turn all the way and come out of ignition......not very happy More

Documentation is awful, was the work actually completed? Bought in my 2016 Forester for scheduled 60k service. In addition to regular service I asked for front/rear differential oil replacement as I am unabl Bought in my 2016 Forester for scheduled 60k service. In addition to regular service I asked for front/rear differential oil replacement as I am unable to perform that myself. Upon picking the car up I reviewed technicians report and differential oil was listed as "ok" and not "filled". Upon questioning this the sheet was returned to technician in shop to rectify as the gear oil was supposedly replaced. An entirely new sheet was filled out immediately. This sheet also listed my power steering fluid as "ok". My Forester has no power steering fluid given an electric mechanism. Are the service techs reading what they check? Was my gear differential oil actually changed? I was however able to verify that the oil was changed and a worn belt was replaced by checking under the hood, but everything else makes you wonder as I have no way of checking differential oil on my own. (I dispute their tire measurements as well based on my own readings and have less tread left than what was measured). Part of the reason to get work done at a dealership is for documentation for potential warranty claims, as I am approaching the end of my warranty I likely will no longer be coming here, I have a neighborhood shop that I trust that does work cheaper and documents what they do. More

Subaru maintenance and repair. I go there all the time. I have a Subaru and everybody else spills oil over eh engine during an oil change. Work is good and prices are reasonable. I go there all the time. I have a Subaru and everybody else spills oil over eh engine during an oil change. Work is good and prices are reasonable. More

Ignore your customers and they will go away OK. Normally I don't respond to requests but you need to know this. I called 4 times to get an appt. The first three times , no answer but I left my p OK. Normally I don't respond to requests but you need to know this. I called 4 times to get an appt. The first three times , no answer but I left my phone number. Three days I a row...no call back ! On the 4th try I got someone and had I not, I was going to Coleman where I had never been before. I bought 3 Outbacks here and serviced them all here every 5m miles. I was told that there was no record I had ever been there. What is happening to the top notch service dept. I remember? Answer your voicemails please. Service was fine but customer care was aggravating. Loyal 9 year Customer More

Help when needed I had an odd problem (my car would not turn off fully) and brought the car in immediately. When they were not able to fix it that day I was given a lo I had an odd problem (my car would not turn off fully) and brought the car in immediately. When they were not able to fix it that day I was given a loaner car, no hassle. Car was fixed at earliest possible time, and washed as well. I will always come here for my service! More

Fixing a body shop's screew-up A body shop, which had repaired deer collision damage to my 2018 Outback, returned the car with several problems, most notably a taped-over grille shu A body shop, which had repaired deer collision damage to my 2018 Outback, returned the car with several problems, most notably a taped-over grille shutter which resulted in a "Check Engine" light and numerous failures in the Eyesight functions. Service writer Dean supervised the fix and everything is fine now. More