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Haldeman Subaru - Service Center

Hamilton, NJ

3.8
605 Reviews

605 Reviews of Haldeman Subaru - Service Center

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December 06, 2021

The recall was handled quickly and professionally. I was given a time for repair and then a call back, repair complete. Thank You 🙏🏼 More

by ALBEJON6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Silakoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Sorensen
Jan 10, 2022 -

Haldeman Subaru responded

Thanks ALBEJON6! We appreciate you taking the time to leave such a positive review. We look forward to earning your business again soon!

December 04, 2021

Alan was great. He was pleasant efficient and described thoroughly what the issue with the car was and how long the repair would take. Alan explained that the issue was a repair that was an extended warran More

by F13104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan DiBella
Dec 04, 2021 -

F13104 responded

Just as I stated

December 02, 2021

The purchasing experience was great. The Service department sucks terrible...and should be examined and new management considered. Brought car in for 1st oil change and to find out why engine light More

by kooleym
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2021

Definitely moving to another place. Service people are rude and not helpful at all. I am not going back at all. More

by JOICEANNEORDONEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allan
Jan 10, 2022 -

Haldeman Subaru responded

Hi JOICEANNEORDONEZ, Sorry to hear about your experience. If you’re open to discussing your experience further, please call us at 888-646-2654 .

December 02, 2021

They couldn’t fix the tire alignment. As the vehicle drive is not smooth. Not sure if they have checked the suspension. More

by chaitanya_jde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole Sorensen
Jan 10, 2022 -

Haldeman Subaru responded

Hi chaitanya_jde, thank you for the feedback. We would like to discuss your visit with our establishment. Please give our Service Manager a call at 888-646-2654 . Thank you for your business and we hope to hear from you soon.

December 02, 2021

Everyone was super friendly, my wait was just was I was told, and free snacks! More

by KATE8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joann
Jan 10, 2022 -

Haldeman Subaru responded

Thank you so much for your kind words, KATE8. We really appreciate you taking the time out of your day to share your experience with us!

December 02, 2021

Difficult to find the service area but once found everyone receives the highest grade possible. More

by Franerboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The young man who drove me home and picked me up was very pleasant and professional.. , Nicole Sorensen
Jan 10, 2022 -

Haldeman Subaru responded

Thank you for the kind words. We're pleased to hear you've had a great experience with us!

Jan 10, 2022 -

Franerboy responded

Top notch service and repair staff. Most impressed with customer service. Drove me home and picked me up when repairs were completed. Value added for sure.

December 02, 2021

Best Ever dealership. Love my crosstrack and the way I am treated for car service. Friendly and Efficient staff. Start to finish from appointments, service, check in/out everyone is more than accommodati More

by tojerseygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ. Pat. Joanne and Jan (product) specialist, Nicole Sorensen
Jan 10, 2022 -

Haldeman Subaru responded

Thank you so much for your kind words, tojerseygirl. We really appreciate you taking the time out of your day to share your experience with us!

December 01, 2021

Service was done in a timely manner. All my questions were answered and customer service rep was very polite. More

by BACORRADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Hall - I has question regarding paint, Nicole Sorensen
December 01, 2021

ALL PERSONAL DID A GREAT JOB THE CHECK OUT FOLKSHAD ALL PERSONAL DID A GREAT JOB THE CHECK OUT FOLKS HAD EVERTHING READY TO GO AL WAS GREAT . WE WILL SEE HOW THE HEATHER WORKS THIS WINTER AND MY More

by briar113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AL
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