Haldeman Subaru

Very responsive. I wasn't looking forward to the car buying experience, but I knew what I wanted going in and they made the process effortless and pressure free. I wasn't looking forward to the car buying experience, but I knew what I wanted going in and they made the process effortless and pressure free. More

Oil change Very good service with respect to scheduling and overall experience with your dealership. Glad to have the chance to utilize your services after purch Very good service with respect to scheduling and overall experience with your dealership. Glad to have the chance to utilize your services after purchasing the Outback from there. More

Quick and easy We are owners of our 6th Subaru, I have dealt with 2 other Subaru dealers and wanted to avoid the hassle everyone experiences-the long wait when purch We are owners of our 6th Subaru, I have dealt with 2 other Subaru dealers and wanted to avoid the hassle everyone experiences-the long wait when purchasing a car. We paid our first visit to Haldeman to choose the model and color of the Forester. Our next meeting was one week later when the agency called to tell us they had located and now had the Subaru we wanted. Paper work and loan papers were quickly completed and we were able to transfer items from the old car into the new. Our salesman Al Fonseca was so knowledgeable in all areas that needed transfer such as insurance so that we felt fully covered when we left the dealership. Ryshawn Cooper, the delivery specialist, was so patient and helped us understand all the new safety features on this 2019 Subaru Forester. It is so gratifying to see car dealerships have come a long way since I was told "bring your husband back to purchase a car." More

Major repairs I dropped my car off to get the lower block repaired due to excessive oil consumption. The repair was covered by a class action lawsuit settlement by I dropped my car off to get the lower block repaired due to excessive oil consumption. The repair was covered by a class action lawsuit settlement by Subaru. I also had both rear bearings replaced, front brakes and rotors, and differential fluid changed. I dropped my car off on April 29 for what was supposed to be a 10-day repair. My car repairs were finished on July 31. Luckily I was given a free loaner car for those 3 months. Both loaners cars were brand new Subaru’s (the first was a 2019 Forester Touring, the second was a 2019 Crosstrek). While I was somewhat taken aback by the length of time the repairs took, I was quite happy that I was provided with excellent loaner cars at no additional cost to me. More

Not what I came for I brought my Subaru in for service because there was a recall on the air bags. I was told that there were actually 2 recalls on it, which would increa I brought my Subaru in for service because there was a recall on the air bags. I was told that there were actually 2 recalls on it, which would increase the service time allotted. I waited for 3 hours, then was told that the service people accidentally broke my windshield, and now the car had to stay for another 24-48 hours. Needless to say, this was a big inconvenience to my family and I. We were given a loaner car, but my 18 year old, who needed to get to work was not permitted to drive it. All in all, this was a pretty disappointing service visit with the Hamilton Subaru branch! Sincerely, Karen Harbison More

Auto Butler Appointment Staff was courteous and very professional. The car was done right at the time they promised. I even requested them to get me a quote on a price from c Staff was courteous and very professional. The car was done right at the time they promised. I even requested them to get me a quote on a price from collision and they did just that. More

Great Used Impreza Our experience at Haldeman Subaru went better than expected. We had our one year old son with us, but the staff was fine with us walking around with h Our experience at Haldeman Subaru went better than expected. We had our one year old son with us, but the staff was fine with us walking around with him in the show room which made things go much smoother. We appreciated their effort to make things go as smoothly and quickly as possible. Overall, great car and great experience. We would definitely recommend this dealer to our friends and family. More

Stress free, friendly experience I started my research at Haldeman Subaru, traveled to many different dealerships and ended my research back at Haldeman Subaru. I was extremely pleas I started my research at Haldeman Subaru, traveled to many different dealerships and ended my research back at Haldeman Subaru. I was extremely pleased with the product and with the people at Haldeman Subaru. My sales consultant, Jesse Forshey, was very friendly and knowledgeable. He addressed all my questions and concerns. He is an asset to the Haldeman family/team. More

dirty greasy mats because they did not put down a paper. The service personal are friendly and cooperative.. The person that worked on t he car needed more training because of his failure to protect the fron The service personal are friendly and cooperative.. The person that worked on t he car needed more training because of his failure to protect the front mats from his greasy dirty boots. There also was a spot of blue paint on the hood that was not there before arriving. Nicole took care of the problem. More

Not happy dropped off at 10:30am I had to call at 3:00pm to My appointment was fir 10:30am I dropped the car off at 9:00am I never received a call I had to call at 3:00pm to see if the car was ready. At that ti My appointment was fir 10:30am I dropped the car off at 9:00am I never received a call I had to call at 3:00pm to see if the car was ready. At that time they said the car was ready More