Haldeman Lexus of Princeton

The service takes too long and there is no estimate on how long it will take. The service is not bad but there should be a time estimate given on how long one can expect it to take. Also when I ask ab how long it will take. The service is not bad but there should be a time estimate given on how long one can expect it to take. Also when I ask about past service done on my car, the advisor said that is a new system and old records have purged. Later, I said that is odd because typically data is not purged with a new system rollout. Then the advisor said that she does have access to the old system and she is looking it up. More

The agents are very supportive and suggested the right approach for the repairs. Also, customer first approach. approach for the repairs. Also, customer first approach. More

Very flexible schedules Considerate loaner arrangements Thorough and prompt maintenance work Friendly reminder with additional or upcoming repair needs arrangements Thorough and prompt maintenance work Friendly reminder with additional or upcoming repair needs More

Our family has purchased many vehicles from Haldeman of Princeton. We service all 2 of our vehicles, ES350 and RX350F exclusively with this Lexus dealer. We consider their service outstanding and prici Princeton. We service all 2 of our vehicles, ES350 and RX350F exclusively with this Lexus dealer. We consider their service outstanding and pricing honest. We schedule our service with Jean Kathrada as our go person for scheduling and followup. More

Thank you so much! I'm very pleased with your maintenance department. Your dealership always take good care of me, thank you. I'm very pleased with your maintenance department. Your dealership always take good care of me, thank you. More

Jean in the service department is fantastic. Her professionalism and overall pleasant attitude is a 15 out of 10. She is one of the key reasons why I continue to deal with Haldeman Lexus. Her professionalism and overall pleasant attitude is a 15 out of 10. She is one of the key reasons why I continue to deal with Haldeman Lexus. More

Sean was the worst service advisor I’ve dealt with. I specifically requested that my car not be washed and even left a sign inside the vehicle stating this. When I picked up my car, Sean told me it I specifically requested that my car not be washed and even left a sign inside the vehicle stating this. When I picked up my car, Sean told me it wasn’t washed and claimed the car was only wet because they “washed underneath it.” That was completely false. My dash cam clearly shows the vehicle being taken through the car wash, which resulted in damage to my paint. On top of that, my car wasn’t even brought up front. I had to walk all the way to the back of the lot to find it myself. Mistakes happen, but being dishonest with a customer is unacceptable. Extremely disappointing service. More

Tara was professional, it was early in the morning and she was in a great mood, made the process easy - thank you. she was in a great mood, made the process easy - thank you. More

I live three minutes from Lexus of willow grove and drive out to Haldeman Lexus for the excellent service Jean and her team provide. out to Haldeman Lexus for the excellent service Jean and her team provide. More

Service advisor Tara Holowell was very helpful and very knowledgeable in helping to resolve my issue. Chuck the service manager took the lead in resolving my issue. Great team work to the service departmen knowledgeable in helping to resolve my issue. Chuck the service manager took the lead in resolving my issue. Great team work to the service department. Haldeman Lexus is the best. Thank you guys! More