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Haldeman Ford
Hamilton Square, NJ
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223 Reviews of Haldeman Ford
Great Experience Happened to catch Drew in the last few minutes of the business day. He stayed 40 minutes late taking me through the cars. I met him again a few days Happened to catch Drew in the last few minutes of the business day. He stayed 40 minutes late taking me through the cars. I met him again a few days later for an unexpectedly easy sales process. Drew went the extra mile making sure everything was taken care of and guided me through step by step. I'd never purchased a car before, but I got a great price on a great car. Thanks for everything! More
Convenient, fast response for appointments, very professional and courteous staff. I wouldn’t hesitate to recommend this dealership and service department and in fact I have. Thank you Haldeman Suba professional and courteous staff. I wouldn’t hesitate to recommend this dealership and service department and in fact I have. Thank you Haldeman Subaru. More
I bought a use 2017 Subaru, sales rep was Geo. Few good things and others in need of improvement. Geo was a very nice person as many car salesmen I met in my life and soon told me to take care of me on my things and others in need of improvement. Geo was a very nice person as many car salesmen I met in my life and soon told me to take care of me on my buying experience. I was what is consider, a perfect buyer. I knew exactly the car I wanted, perfect credit score, not a hassler on price and 1st and only customer at that time. What it should be a couple hours deal, unfortunately turned into 8 hours of waiting and waiting on every step in the process. Geo was super motivated to do everything but as people start to show up, he end up either wanting or told to do other customers at the same time. Btw, not a busy day! I only blame Geo in part after seen through the 8 hours in the dealership, 3 well dressed, clean haircuts guy seating on the Subaru’s show room long desk, just chilling there while Geo is running back and for working with multiple customers, including me. They saw me in the morning ( 1st person through the door and during the 8 hours there) and none of them care to ask if everything was ok. I guess, I didn’t qualify as priority customer for buy a $17 K used Subaru. Then, the financial came... 5.60% Geo said as great news! Unfortunately for them, within the long 8 hours of just waiting, I did my own car loan that only toke 2 min to get it approved at 3.09% with a well known bank. ( perfect credit does not count there) they didn’t even bother to try to match. I had a few things requested to be fix on the car. AC was not working, car was not properly clean ( a lot dog hair ), and the arm rest to be replace. All was taken care quickly but the arm rest replacement had to be ordered by Geo and I have to come back for it ( which it’s ok ). Two weeks passed of no phone call. I called Geo to check on the status of the part. He told me it’s been there for a week already ( if I don’t call, they never do ). Geo told to just go to service for replacement at a time and date. I drove 45 mins to find out he never ordered anything. Service Dept people were really nice and toke care of me by a 2nd appointment after THEY ordered the replacement. 2 stars are as fair I can be if I compare with other dealerships but I can see a window for improvements. More
Still a happy customer Took my car in on a Friday for the Auto butler service and also made an appointment with the collisions department. Thanks to a freak hail storm my Fo Took my car in on a Friday for the Auto butler service and also made an appointment with the collisions department. Thanks to a freak hail storm my Forester needs work. They called me later that day to say the person in collisions was not in and they could not look at it until Monday. I did not here from them by 11 am, so I called and spoke to a women to remind them my car was still there and she said she would call me back. By about 3:30 pm, I called again and explained to Kenny how I was waiting on an estimate for damages. He explained they did not know my car was there, but he would locate it and call me back. He called me back a few minutes later, to let me know they found my car and they would have it ready for me by the time I picked it up. Thankfully he did.....Thank you Kenny. More
Great service experience Bought my vehicle in for their Auto Butler (detailing) service. It was finished sooner than expected and it came back perfectly detailed. Interior c Bought my vehicle in for their Auto Butler (detailing) service. It was finished sooner than expected and it came back perfectly detailed. Interior cleaned and the exterior was shining. More
I was relieved to see that with all the cars and work they had my appointment was on time and they finished in the time they said it would be done. That makes them #1 in my book!! they had my appointment was on time and they finished in the time they said it would be done. That makes them #1 in my book!! More
Third Mustang Convertible purchase This the third new Mustang convertible we have purchased here since 2010. This dealer is conveniently located for us. The service department is excel This the third new Mustang convertible we have purchased here since 2010. This dealer is conveniently located for us. The service department is excellent. They can find any model you want through a nationwide inventory search or they can have one built for you. All the staff people are very pleasant and easy to work with. More
AMAZING This would have been my third lease renewal, after speaking with my Ford agent Walter Perkins we determined it would make more sense to purchase the v This would have been my third lease renewal, after speaking with my Ford agent Walter Perkins we determined it would make more sense to purchase the vehicle this time. My first new vehicle! Your staff worked out an equitable plan for me. I named her Lightning after the color of her paint and very cool wheels. J Mia More
Great I love Haldeman Ford on Rt 33 in Hamilton, NJ. I prefer to lease and my salesman, Walter Perkins, makes it incredibly easy. I tell him what I want a I love Haldeman Ford on Rt 33 in Hamilton, NJ. I prefer to lease and my salesman, Walter Perkins, makes it incredibly easy. I tell him what I want and he finds me a vehicle that I love and that I can afford. More
The Best Haldeman sales and service personnel are always there for me and try their best to help me. It's the best dealer I've dealt with in my many years of Haldeman sales and service personnel are always there for me and try their best to help me. It's the best dealer I've dealt with in my many years of auto ownership. More