Haggerty Ford

Easy to Work With My wife and I were looking to trade our used truck when we discovered an instant cash offer through Kelley Blue Book and AutoTrader. While we had been My wife and I were looking to trade our used truck when we discovered an instant cash offer through Kelley Blue Book and AutoTrader. While we had been hoping to receive more for our vehicle, our research showed us the instant cash offer was comparable to Black Book values. We initially tried to use the instant cash offer at another dealership we were working with at the time, but they gave us an insulting offer that was far less than the instant cash offer, despite their dealership being listed on the offer. Fortunately, we were close to Haggerty Ford. Unlike the other dealer, we were treated with kindness and respect. Gregg Elmore made the process smooth, easy, and as painless as possible. He called around to different potential buyers to get the best offer for our truck. He provided us with the best offer he could find, and we were happy to work with him to sell our truck. Since we are not from the area and had to return home, Gregg was thoughtful enough to work through the transaction with us signing over power of attorney to a family member in the area. We cannot say thanks enough to Gregg and the Haggerty Ford team for making the process go so well for us. More

Sold my car here Greg Elmore was soft spoken and friendly. A no rush low key attitude help me get a good offer for my car. Paperwork was quick and easy. Greg Elmore was soft spoken and friendly. A no rush low key attitude help me get a good offer for my car. Paperwork was quick and easy. More

Service department fibs Brought my 2014 focus to have service 3 separate times. Each time they said nothing was wrong And only needs software reset. It wasn't until after I t Brought my 2014 focus to have service 3 separate times. Each time they said nothing was wrong And only needs software reset. It wasn't until after I traded the car in was I told by my salesperson that focuses have had serious transmission issues. I now have my brand new escape in service (less than one week old) for the same symptoms . Let's see if they continue to lie to me. More to come More

Runaround - Terrible Customer Service Terrible experience. Already had an approval for a loan, spoke to a sales guy regarding a vehicle I was interested and asked them to hold. Told me I c Terrible experience. Already had an approval for a loan, spoke to a sales guy regarding a vehicle I was interested and asked them to hold. Told me I could only hold it if I had an approval, which I already did. He made me also apply on their site to guarantee the approval and then never followed up with me. I called them to follow up that evening, 5 hours later, since I just provided them with all my personal information and the sales guy was rude, said they would take a look at it and couldn't provide me with follow up time. Now we are on the afternoon of day two, still nothing back, so I follow up with the sales guy again to which he states 'sorry I just got in' and the vehicle sold last night. So furious that he made me jump through all these hoops, provide my info which probably resulted in another credit pull, only to never follow up and then say the vehicle sold when I asked him about it. Unless you want the runaround, stay far away from this dealer and sales guy Mike M. More

Fantastic Service My wife and I recently bought a Ford Explorer from Haggerty Ford. I have to say, it was the easiest purchase process I have ever experienced at a deal My wife and I recently bought a Ford Explorer from Haggerty Ford. I have to say, it was the easiest purchase process I have ever experienced at a dealership. Gregg and Ken were extremely helpful in showing us the features and benefits of the Explorer. The paperwork part of the transaction, which is normally the grueling part, was easy and done efficiently. My wife and I were in and out in record time. I would highly recommend, if you're in the market for a new vehicle, to go see the guys at Haggerty Ford. You won't be disappointed! More

ford explorer I had a great experience with Haggerty Ford! Everyone was informative and helped me find exactly what i was looking for. Would definitely recommend to I had a great experience with Haggerty Ford! Everyone was informative and helped me find exactly what i was looking for. Would definitely recommend to anyone looking for a new or used car/truck More

Superior Service Was selling my car and they made the experience seamless and easy to work with. Highly recommended versus other dealerships where you feel you are be Was selling my car and they made the experience seamless and easy to work with. Highly recommended versus other dealerships where you feel you are being taken advantage of. More

Customer Service sucks Email them about getting some info on my truck when the warranty expired on it.I need to get some work done on it before it expired and the service te Email them about getting some info on my truck when the warranty expired on it.I need to get some work done on it before it expired and the service team told me before they would let me know before it expired so they could inspect it to see if they see anything going wrong before the warranty expired. I Received a respond from Lucarelli a couple day later that someone would get back to me . Nobody ever got back to me so i email Lucarelli again and still nobody responded. After waiting a couple weeks went to a different dealer and found out my warranty expired a couple of days ago and the work would no longer be covered and my chances of extending the warranty has pass to. I bought this truck from them had it service by them and this is how they treat a good customer. I now have to find a different dealer that want me business More

Great experience. Gregg was able to get me more for my car than originally expected from Auto Trader. He was very knowledgeable and made the process very easy. Al J Gregg was able to get me more for my car than originally expected from Auto Trader. He was very knowledgeable and made the process very easy. Al Junco More

Above and Beyond Just sold my 2013 Toyota Sequoia Platinum to Haggerty Ford for more than the Auto Trader certificate and it was a painless process! Gregg Elmore is ve Just sold my 2013 Toyota Sequoia Platinum to Haggerty Ford for more than the Auto Trader certificate and it was a painless process! Gregg Elmore is very professional, very thorough and really went above and beyond to get me a bit more money for my vehicle. I highly recommend both Gregg Elmore and Haggerty Ford! More