Haggerty Ford

Amazing! Visited Haggerty Ford to meet with a Gregg Elmore, who set an appointment with me to look at a car I was selling. I was suspicious that this was a sca Visited Haggerty Ford to meet with a Gregg Elmore, who set an appointment with me to look at a car I was selling. I was suspicious that this was a scam to get me into the dealership to SELL me a car! I couldn't believe how professional, respectful and upfront he was in all aspects of my visit! He truly was only interested in buying my car. The whole process and general experience was smooth, no stress and efficient. He bought my vehicle that day giving me a very fair price without all the hassle and scam artists I was running into on the internet via Craig's List etc. I was so impressed that I recommended a friend, who was in the market to buy a Ford, to visit them. Also, I have bought and sold many many cars for myself and family members the past 40 years and this experience was the best! More

10-Star Dealership! The whole process, from start to finish was the best we ever had buying a vehicle. We were floored by the outstanding communication and customer servi The whole process, from start to finish was the best we ever had buying a vehicle. We were floored by the outstanding communication and customer service. Our sales associate Eric Finlon was extremely helpful and knowledgeable. if you are looking for a dealership to work for you go here and ask for Eric! More

Gregg Elmore stands out! I met Gregg today when I approached Haggerty Ford to purchase my 2008 Escalade. There was to be no car to replace it, this was a straight sale of a I met Gregg today when I approached Haggerty Ford to purchase my 2008 Escalade. There was to be no car to replace it, this was a straight sale of a nice car that I no longer need. Gregg was professional and competent and accurately assessed my car and contacted several sources to arrive at a fair price for it. I can recommend Gregg - he is down to earth and easy to work with. More

Best experience ever buying new/used Greggs relaxed yet knowledgeable demeaner made this purchase the best I've ever experienced at dealerships. I shall definitely endorse Haggerty Ford Greggs relaxed yet knowledgeable demeaner made this purchase the best I've ever experienced at dealerships. I shall definitely endorse Haggerty Ford in West Chicago! More

Service department fibs Brought my 2014 focus to have service 3 separate times. Each time they said nothing was wrong And only needs software reset. It wasn't until after I t Brought my 2014 focus to have service 3 separate times. Each time they said nothing was wrong And only needs software reset. It wasn't until after I traded the car in was I told by my salesperson that focuses have had serious transmission issues. I now have my brand new escape in service (less than one week old) for the same symptoms . Let's see if they continue to lie to me. More to come More

Easy to Work With My wife and I were looking to trade our used truck when we discovered an instant cash offer through Kelley Blue Book and AutoTrader. While we had been My wife and I were looking to trade our used truck when we discovered an instant cash offer through Kelley Blue Book and AutoTrader. While we had been hoping to receive more for our vehicle, our research showed us the instant cash offer was comparable to Black Book values. We initially tried to use the instant cash offer at another dealership we were working with at the time, but they gave us an insulting offer that was far less than the instant cash offer, despite their dealership being listed on the offer. Fortunately, we were close to Haggerty Ford. Unlike the other dealer, we were treated with kindness and respect. Gregg Elmore made the process smooth, easy, and as painless as possible. He called around to different potential buyers to get the best offer for our truck. He provided us with the best offer he could find, and we were happy to work with him to sell our truck. Since we are not from the area and had to return home, Gregg was thoughtful enough to work through the transaction with us signing over power of attorney to a family member in the area. We cannot say thanks enough to Gregg and the Haggerty Ford team for making the process go so well for us. More

Sold my car here Greg Elmore was soft spoken and friendly. A no rush low key attitude help me get a good offer for my car. Paperwork was quick and easy. Greg Elmore was soft spoken and friendly. A no rush low key attitude help me get a good offer for my car. Paperwork was quick and easy. More

Runaround - Terrible Customer Service Terrible experience. Already had an approval for a loan, spoke to a sales guy regarding a vehicle I was interested and asked them to hold. Told me I c Terrible experience. Already had an approval for a loan, spoke to a sales guy regarding a vehicle I was interested and asked them to hold. Told me I could only hold it if I had an approval, which I already did. He made me also apply on their site to guarantee the approval and then never followed up with me. I called them to follow up that evening, 5 hours later, since I just provided them with all my personal information and the sales guy was rude, said they would take a look at it and couldn't provide me with follow up time. Now we are on the afternoon of day two, still nothing back, so I follow up with the sales guy again to which he states 'sorry I just got in' and the vehicle sold last night. So furious that he made me jump through all these hoops, provide my info which probably resulted in another credit pull, only to never follow up and then say the vehicle sold when I asked him about it. Unless you want the runaround, stay far away from this dealer and sales guy Mike M. More

Fantastic Service My wife and I recently bought a Ford Explorer from Haggerty Ford. I have to say, it was the easiest purchase process I have ever experienced at a deal My wife and I recently bought a Ford Explorer from Haggerty Ford. I have to say, it was the easiest purchase process I have ever experienced at a dealership. Gregg and Ken were extremely helpful in showing us the features and benefits of the Explorer. The paperwork part of the transaction, which is normally the grueling part, was easy and done efficiently. My wife and I were in and out in record time. I would highly recommend, if you're in the market for a new vehicle, to go see the guys at Haggerty Ford. You won't be disappointed! More

ford explorer I had a great experience with Haggerty Ford! Everyone was informative and helped me find exactly what i was looking for. Would definitely recommend to I had a great experience with Haggerty Ford! Everyone was informative and helped me find exactly what i was looking for. Would definitely recommend to anyone looking for a new or used car/truck More