Haggerty Ford
West Chicago, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 334 reviews
Review for Haggerty Ford Finding a dealership that is genuinely willing to work with you in today’s car market feels like searching for a needle in a haystack. Over the past month, I have contacted deale genuinely willing to work with you in today’s car market feels like searching for a needle in a haystack. Over the past month, I have contacted dealerships across Wisconsin, Indiana, and Illinois, hoping to find a fair price on a car lease. Instead, I was met with manipulative tactics, zero transparency, and monthly payments that didn’t even make sense. It was nothing but frustration—until I decided to give Haggerty Ford a try. I’m so glad I did. Dave and Lou were fantastic—personable, friendly, and incredibly easy to talk to. They made me feel completely at ease, with no pressure whatsoever (other than my own). They listened to my expectations, worked with me on pricing, and never dismissed my questions or concerns. This dealership is a rare gem, and I’d highly recommend it to anyone looking for honest, down-to-earth service. Out of all the dealerships I contacted within a 100-mile radius, Haggerty Ford is one of the very few that actually deserves the sales and business. Thank you, Dave and Lou for everything—including your patience, the big bow, and my gorgeous new Bronco. Bye, Jeep. ✌🏻 More
They were very helpful, showed me all the information with all the gadgets 😁 the newer cars come with. Would definitely recommend them to anyone looking for a car 🚗 with all the gadgets 😁 the newer cars come with. Would definitely recommend them to anyone looking for a car 🚗 More
Matt was fabulous! No pressure, we chose Haggerty over another dealership because they were honest and didn't try to pull any "fast ones" on us. Would recommend! No pressure, we chose Haggerty over another dealership because they were honest and didn't try to pull any "fast ones" on us. Would recommend! More
Bugs was awsome! ! He worked very hard to make the deal happen. He listened and gave us solid advise on what he thought would work best for our business vehicle. The s ! He worked very hard to make the deal happen. He listened and gave us solid advise on what he thought would work best for our business vehicle. The service was top notch. We will not be going anywhere else for vehicles again. Thank you Bugs!! More
DAVE L WAS GREAT, I WILL NEVER GO ANYWHERE BUT TO THEM! WONDERFUL EXPERIENCE ! MY FAMILY HAS A NEW CAR DEALER. WONDERFUL EXPERIENCE ! MY FAMILY HAS A NEW CAR DEALER. More
I never felt rushed or pushed to get a car, they made sure I got the car I wanted. I would highly recommend this dealership to friends and family and anyone who needs a car sure I got the car I wanted. I would highly recommend this dealership to friends and family and anyone who needs a car More
John C. is the best ! He needs to write a book on customer service ! Wonderful to work with !! is the best ! He needs to write a book on customer service ! Wonderful to work with !! More
I cannot say enough about the people over at Haggerty Ford Inc. My wife and I have changed cars several times over the past 9 years due to our ever-growing family and needs. Each time they have accommoda Ford Inc. My wife and I have changed cars several times over the past 9 years due to our ever-growing family and needs. Each time they have accommodated us in every way. They allow us to look at every car and every trim level within that car segment. They are always willing to let us test drive several different variations to ensure my wife and I are happy with what each car has to offer. We have also been allowed to take the car to our house to ensure it fits in the garage with our other vehicle. They are extremely friendly as well. Some dealerships make you feel like you are just there for the sale, it’s very cut a dry. Not the people over at Haggerty! “Bugs” who has been our sales representative over the last 3 purchases, goes above and beyond for us. He reaches out every few months to ensure we are still happy with each of our vehicles, he stops us to say high when he sees we are in for service, he remembers our kids’ names even after 2+ years since seeing them the last time we bought something. Most recently, we picked up a 2023 Explorer Timberline. “Bugs”, worked with us to get within our budget, helped make sure the financing was broken down to the “T” so we could see what each option would be over the term of the loan and helped entertain the kids while my wife and I looked things over. Once that sale was complete, the team at Haggerty stayed well past business hours to help us get everything transferred from the old car to the new one, help my wife set up her Ford Pass and was willing to stay to help her set up the car as well. We told them it was okay, and we had it from here but it’s the willingness to stay that makes the difference for me here. The service department staff is the same, they are always willing to listen to me, and let me finish talking even if they already have an idea of where I’m going with my conversation. They remember me every time I drop off my car for an oil change or tire rotation. The team over at Haggerty just get it, they understand that buying a car isn’t easy for everyone and they make it feel like a partnership rather than just another sale. More
Dario is the man. He doesn't pressure you and is genuinely wanting to make sure you get what is right for you rather than making a sale. The car was exceptionally clea He doesn't pressure you and is genuinely wanting to make sure you get what is right for you rather than making a sale. The car was exceptionally clean and in good condition. They were a little less flexible on price than I expected, and wouldn't budge even after I walked away, so I think they price pretty close to market and won't be able to give much of a discount. They don't throw in a bunch of unnecessary extras, and they even delivered the car for me. I was surprised to see a $50 BP gift card waiting for me when I took delivery of the vehicle. Overall, a good crew and I'd recommend them. More
From the moment we arrived at the dealership to the moment we left with a new truck everyone was very pleasant to deal with! This was not your normal dealership experience. They were not pushy and gave moment we left with a new truck everyone was very pleasant to deal with! This was not your normal dealership experience. They were not pushy and gave us a fair deal for our trade in and on the new truck. Our salesman Dave was very friendly and took a lot of time talking to my son who loves mustangs and trucks! More