Haggerty Buick GMC

Great buying experience @ Haggerty Buick Villa Park Our salesman Tim was excellent to do business with. He made arrangements on his day off to set up a test drive for me and then later allowed us to tak Our salesman Tim was excellent to do business with. He made arrangements on his day off to set up a test drive for me and then later allowed us to take a longer drive which helped us with our decision to buy a Buick. Very fair trade in allowance given for our car. Tim and Tony worked out a good price on our new Buick. We felt no pressure at the Haggerty dealership and we really like that they are very convenient to our home. Also would like to thank Bill G for his input during my test drive. More

Great Customer Service This is a Top Shelf Dealership , I always feel like home whenever I stop in . From the minute you walk thru the door everyone is stopping to say hello This is a Top Shelf Dealership , I always feel like home whenever I stop in . From the minute you walk thru the door everyone is stopping to say hello . Tim Butterley , Brian Donchez , Tony Zaremba , Chris Nimtz , Dan Haggerty all are there to help you out . I purchased a new GMC Canyon and my experience was AWESOME ! I highly recommend this dealership ! More

Good Experience Joe was great to work with. We had stopped in with the intention of looking - and left with a new Terrain. He was knowledgeable about the vehicles fea Joe was great to work with. We had stopped in with the intention of looking - and left with a new Terrain. He was knowledgeable about the vehicles features, and was patient/flexible while we went back and forth between models. As we weren't quite anticipating purchasing that day, we were in a bit of a time crunch, and Joe along with Tony and finance were willing to hurry some to fit our needs. They even were able to provide a box and offered to help us move stuff from one car to the next as we weren't expecting to trade in our old car that day! Joe helped assist in setting up the OnStar and even advised how to get the most out of the free trial. Shortly after departing in our new vehicle, a light already came on - and due to a previous poor experience with a completely different dealership, I feared the worst. A quick phone call the next morning, they assured us it would be taken care of on our schedule and fit us in immediately upon arrival the same day. Thankfully it was just a software update that was needed (who knew?) and we were on our way. Hopeful that all future service needs will be as painless. More

Dishonest sales staff After paying in full for a vehicle, a 2016 Chrysler had a broken rear entertainment system, a faulty visor, and no power to he center council. The van After paying in full for a vehicle, a 2016 Chrysler had a broken rear entertainment system, a faulty visor, and no power to he center council. The van had to be repaired by another dealer in he first week! To make things even worse, the Dealership said they would be sending the spare key by mail within a few weeks. It is now three months later and I have contacted the used car manager more times than I can count. At first the salesman was suddenly unavailable. Then I was informed he had been let go. The sales manager, Brian, said that it was my word against his concerning if the key would be provided. After I told him I was upset they did not stand behind their sales staff he told me to buy the key and he would pay me back. I got a quote of about 300 dollars from another dealership and he said it was too much. Then he said he would order it. Each time I call for progress on this issue He tells me he is " working on it" and changes his story. The do not offer the key and fob with programming at Haggerity.They are disrespectful and will not get my business or the business of anyone I know. More

Midweek Acadia oil change Called in the morning for an oil change appt for same day (Wednesday). Weekends can be busy, I hear. One was available for time I wanted. Bill in serv Called in the morning for an oil change appt for same day (Wednesday). Weekends can be busy, I hear. One was available for time I wanted. Bill in service had me out in about 35 mins. Service tech was Riley. More

great experience My husband and I had a great experience purchasing our Buick Encore at Mike Haggerty. We had the best salesman Brad. I would recommend anyone lookin My husband and I had a great experience purchasing our Buick Encore at Mike Haggerty. We had the best salesman Brad. I would recommend anyone looking for a vehicle to stop by Mike Haggerty. They had the nicest and most friendliest customer service. More

New Acadia FOB programmed Bought a replacement key and FOB (with alarm/remote start) from parts. Bill in service programmed the new FOB in no time. Was in and out in about a ha Bought a replacement key and FOB (with alarm/remote start) from parts. Bill in service programmed the new FOB in no time. Was in and out in about a half hour with no problems. Small issue for me, but glad I was taken cared of pretty quick. New FOB works great; it does everything it is suppose to. More

Top Shelf Dealership ! My experience was awesome , I got the right car at the right price ! Brian Donchez , Tony Zaremba , Chris Nimtz , Tim Butterly were awesome and a plea My experience was awesome , I got the right car at the right price ! Brian Donchez , Tony Zaremba , Chris Nimtz , Tim Butterly were awesome and a pleasure to deal with , I highly reccomend this dealership , no pressure , very informative ! I tip my hat to Bill Haggerty for the values that he imparts on his staff . I would not buy a car anywhere else ! More

Superior Buying Experience After searching for vehicles online, I came across a very reasonablypriced pre-owned vehicle at Haggerty. From the moment I entered Haggerty Buick/GMC After searching for vehicles online, I came across a very reasonablypriced pre-owned vehicle at Haggerty. From the moment I entered Haggerty Buick/GMC's lot, I was pleasantly surprised with their patient, no hassle approach to the process. I was greeted by a knowledgeable, enthusiastic salesman, given a fair amount for my trade-in by the dealership's managers, and treated with respect in the finance office. After seeing Haggerty's cars throughout Elmhurst, IL, I am now fully aware of why they receive such a large portion of the town's business. They definitely have customers for life in my household! More

Spectacular customer service Everything about my experience at Haggerty uick-GMC in Villa Park, IL was spectacular. I found the car I wanted online. The pictures were extremely de Everything about my experience at Haggerty uick-GMC in Villa Park, IL was spectacular. I found the car I wanted online. The pictures were extremely detailed; it's obvious that Haggerty uses a high-end photography company for their photos. When I called to inquire about the car I was pleasantly greeted by one of the salesmen, who described the vehicle in thorough detail. I went in the same day to view the car, which was appeared exactly as previously described. The car was freshly detailed, which made a world of difference; I've visited other dealerships whose cars were filthy. I test drove the car with my salesman and decided that I wanted to purchase it. The internet price for the vehicle was very competitive, making the negotiation process very simple. I then worked with the finance manager, Chris, who checked multiple lenders to find me the lowest interest rate. I was also interested in purchasing an extended warranty, which Chris was able to help me with. I live close to the dealership and will definitely be taking my new car back for all of its servicing. Overall, I was extremely satisfied with my experience at Haggerty Buick-GMC. More