Hagerstown KIA

Jeremy was very helpful from start to finish when we were looking to trade our 2 vehicles on a used vehicle. I would recommend him to my friends & family if they are ever looking to buy a vehicle. looking to trade our 2 vehicles on a used vehicle. I would recommend him to my friends & family if they are ever looking to buy a vehicle. More

Randy went above and beyond to find us the vehicle we wanted. He kept in contact to let us know how the search was progressing. wanted. He kept in contact to let us know how the search was progressing. More

This is my first car and I was fortunate enough to be taken care of by such a great team of individuals at Hagerstown KIA. The reason for my rating(s) regarding the service that I received at Hagerstown taken care of by such a great team of individuals at Hagerstown KIA. The reason for my rating(s) regarding the service that I received at Hagerstown KIA was the professional service, patience, and a genuine sense of care and understanding. I received exceptional customer service from my sale representative Mr. Jeremy Myers. I don't think I would have been able to get through this process, if it weren't for Jeremy. Mr Myers went beyond and above the call of duty in guiding me in such a successful car purchase. Because this was my first car purchase, and because Mr. Myers helped make this purchase possible for me; this experience was made less stressful. I highly recommend Mr. Myers to anyone that I come in contact with, whose interested in buying a car. More

I WAS VERY PLEASED WITH MY ENTIRE EXPERIENCE. EVERYONE INVOLVED IN MY PURCHASE OF MY KIA SPORTAGE ESPECIALLY JEREMY WAS VERY KIND AND HELPFUL. I WOULD RECOMMEND HONDA KIA AND JEREMY TO ALL MY FRIEND! INVOLVED IN MY PURCHASE OF MY KIA SPORTAGE ESPECIALLY JEREMY WAS VERY KIND AND HELPFUL. I WOULD RECOMMEND HONDA KIA AND JEREMY TO ALL MY FRIEND! More

Shopping for a new Kia Sorento. Searching several dealerships for the best price. Dealings were cordial enough till it came down to pricing the vehicle sale. He was already aware that we had several dealerships for the best price. Dealings were cordial enough till it came down to pricing the vehicle sale. He was already aware that we had several quotes and that this was a cash deal purchase to the lowest dealership. When the price was provided and I indicated they were >$5K, yes, more than five thousand higher than the Frederick, MD dealership, I and my wife received what was the coldest dismissal in my 46 years I have ever experienced. Was also told that the other dealership would not have such a vehicle for that price despite having seen, test drove, and provided a written quote already. He based the other dealership in a way that was both wrong and inappropriate. I am a person who firmly understands that all dealerships are in the business of making money, establishing acceptable profit, but when a business practices such exorbitant price gouging and profit pursuit to the extreme case, I find it hard to even consider such a business as the least bit customer friendly. Out of four quotes, Hagerstown KIA was the highest with the next closest price being $5,135 lower. Outrageous by any reasonable persons standards. The worse part of the total experience was the total lack of respect and unfriendly spirit displayed by the sales representative when he was called out on the carpet for his exorbitant number. That decision was a business decision made by the dealership not us the customer, yet we were treated as the bad guys. Not only will never step into Hagerstown Honda/Kia for car shopping again, but will work diligently to let all my personal contacts know about this event and the poorest of customer service skill sets and the unreasonableness of what they consider "bottom line profit". More

Recently our family made a purchase of not just one Kia, but two. The friendliness and service of the dealership is great. They did everything possible to make the buying process go as smooth as possible. M but two. The friendliness and service of the dealership is great. They did everything possible to make the buying process go as smooth as possible. Most of all, they treated a first time buyer with respect. Rick, our sales person, was awesome and he did a fantastic job of addressing our needs and desires. To say the very least the experience was great and we love the cars!!! More

While searching for a second vehicle, I made my first visit ever to Hagerstown Kia & I'm glad I did! Found the exact car that suited all my needs and much more. The entire experience with the Kia staff w visit ever to Hagerstown Kia & I'm glad I did! Found the exact car that suited all my needs and much more. The entire experience with the Kia staff was most professional and I appreciated their relaxed approach in treating me as the customer. Only had the vehicle a few days now, but definately liking it! Thanks Kia, you made my car purchase an enjoyable one! More

Hagerstown KIA is the best place to buy a new or used car in the tri-state area; believe me I shopped around! Their sales associates know their product and financing was a breeze. They actually made the wh in the tri-state area; believe me I shopped around! Their sales associates know their product and financing was a breeze. They actually made the whole experience FUN! More

Salesperson came up and greeted my wife and myself in a friendly manner. We were basically beginning some of our scouting with about three cars in mind. James went out of his way to locate a car that had t friendly manner. We were basically beginning some of our scouting with about three cars in mind. James went out of his way to locate a car that had the options and features i was basically looking for and by the evenings end had us in a brand new Kia Optima. More

Jerremy Myers is a professional yet personable employee, I commend KIA for the descion they have made to add him to their list of emplyees, he is an asset and needs to be reconized as an individual that is I commend KIA for the descion they have made to add him to their list of emplyees, he is an asset and needs to be reconized as an individual that is dedicated and vaulued. Thanks Jeremy for making my KIA experience a great one. Kathy Boarman More