Hagerstown KIA

O my great experience wonderful people through out building from greeting to detailing my new vehicle or me to pull off the lot. Listened to my needs and wants. Respected my privacy on consulting with building from greeting to detailing my new vehicle or me to pull off the lot. Listened to my needs and wants. Respected my privacy on consulting with my husband in our desion to purhace our first new vehicle. We love our new car great value for the money. Mike Todd went above his duties to make it work for us and so glad we made the right chose in driving onto the lot to take a look! Thanks again More

Because this is the second car purchased from Luke and he has been great both times. Process was easy and convenient and whenever I had any issue no matter how large or small it was taken care of. has been great both times. Process was easy and convenient and whenever I had any issue no matter how large or small it was taken care of. More

Great salesman and fast service. Would recommend salesman and dealership again.worked with us to get the payment we needed to be at.thanks dave salesman and dealership again.worked with us to get the payment we needed to be at.thanks dave More

We drove to the dealership to check out the 2014 Kia Sorento which I had thoroughly researched and see if we could make a deal that met our needs/wants. Mike met us on the lot and guided us on our way t Sorento which I had thoroughly researched and see if we could make a deal that met our needs/wants. Mike met us on the lot and guided us on our way to new Kia ownership. More

Everyone I met at Hagerstown Kia seemed truly happy to be working there. There was little pressure to buy or rush to sign. Both Luke and the Financial department took time to explain prices, options, and w working there. There was little pressure to buy or rush to sign. Both Luke and the Financial department took time to explain prices, options, and warranties. Luke took extra care to be sure my car was freshly washed and cleaned before I drove it home. All of the "little" things were taken care of, such as calling the insurance agent to update the policy and returning old tags to the DMV. Overall it was one of the best car buying experiences I have had. More

We recently purchased a Kia Soul from Hagerstown Kia - our experience with Emily Cobb and Luke Blickenderfer was outstanding and we cannot say enough about how professional and nice they both were to us. our experience with Emily Cobb and Luke Blickenderfer was outstanding and we cannot say enough about how professional and nice they both were to us. We had been considering a purchase for several months and were following inventory and waiting for a good time for a purchase. Last week we made an on line inquiry which was promptly returned by Emily, who then spoke with us and confirmed that they had just received a new shipment and set up a time for us to meet with Luke, our salesman. When we arrived both Emily and Luke greeted us and they had two models, in a color we desired, next to the showroom waiting for us to look over and decide which we liked the most. Luke showed us both models and answered all our questions without any pressure to make a sale. Once we decided that we would like to purchase one of the cars, Luke continued to work with us and very professionally negotiated a sales price, without any pressure tactics, including a reasonable allowance for a trade in. Luke further made sure our new Soul was fully cleaned and detailed while we were negotiating the purchase so it would be ready for us to take home without delay that afternoon. Our experience with the business manager was also an excellent one - no long paperwork preparation time and he was very courteous and accommodating. All in all, it was a very positive experience and we will definitely return to Hagerstown Kia in the future. More

From the time I entered the dealership I felt welcome and comfortable not pressured. I had many questions and Greg answered all of them. Because of the excellent service I was able to purchase the best car comfortable not pressured. I had many questions and Greg answered all of them. Because of the excellent service I was able to purchase the best car for me. I have already recommended the dealership, and Greg, to many of my friends. More

This was my first car buying experience and I felt it was a great one. Mr. Todd was very knowledgeable and helpful without being pushy. I felt like he helped me get exactly what I wanted within my price ra a great one. Mr. Todd was very knowledgeable and helpful without being pushy. I felt like he helped me get exactly what I wanted within my price range. I would definitely recommend Mr. Todd and this dealership to my friends. I love my new Optima! More

It was a pleasure to meet and work with Dave Barnes. He was very knowledgeable and friendly. When I went there, I had wanted to purchase a new CR-V but after comparing the new models and the slightly used was very knowledgeable and friendly. When I went there, I had wanted to purchase a new CR-V but after comparing the new models and the slightly used 2013 he showed me, I decided on the used vehicle. We have been extremely pleased with our purchase--its appearance, ease of operation and overall quality. Thanks to Dave for his helpfulness in our purchase and also thanks to your sales team for their assistance. Yvonne R. Beal More

I have been a customer of Hagerstown Honda for many years and had a bad experience botched car repairs and had to purchase another vehicle. I applied online to obtain prequalification and Dave Barnes called and had a bad experience botched car repairs and had to purchase another vehicle. I applied online to obtain prequalification and Dave Barnes called me the very next morning. By the time I entered the sales office, I had spoken with Dave several times and he seemed like an old friend. He made the experience for me and my husband a blessing. He kept the process moving along for us and it didn't take any time at all. I felt that Dave was very knowledgable about the process and already knew us based on the communications which occured prior to our transaction. I LOVE my new-to-me CRV, although I had to purchase this vehicle under bad circumstances, the experience I had with Dave at Hagerstown Honda made the troubles less painful. I also want to give big kudos to Dave F. our Finance Manager, whom we have dealt with on 3 separate occassions. We felt he worked the best possible deal for us and our finances as purchasing a vehicle is never inexpensive. Hagerstown Honda has got it right, from Sales, Service and Financing! Other dealerships need to model themselves after you guys! We will purchase and service all of our vehicles from Hagerstown Honda. More