Hagerstown KIA

excellent customer service Mike, as well as everyone else I came in contact with during the whole process were extremely friendly and easy to work with. Nothing was uncomfortabl Mike, as well as everyone else I came in contact with during the whole process were extremely friendly and easy to work with. Nothing was uncomfortable and was treated with honor dignity and respect. I would definitely return for more business, but I don't plan on getting rid of my accord any time soon. More

Pleasant Surprise I arrived at the Honda dealership well prepared, and was met by a Salesman who was also well prepared. My Father has had several excellent interaction I arrived at the Honda dealership well prepared, and was met by a Salesman who was also well prepared. My Father has had several excellent interactions with Honda, and had encouraged me to trade my (12 year old) Nissan in for a Honda. Boy am I glad I listened to him. I love my new Accord, and the deal I got. I felt that Mike Todd was the perfect sales person for me. He was very knowledgeable without being pushy. He did not rush me through what I considered to be a huge decision. I also liked the fact that as a female customer I did not have the vanity mirrors pointed out to me. I look forward to being part of the Honda family. Thanks, Most Sincerely, Gwendolyn Murray More

great deal on used cr-v jeremy was great to deal with not pushy. told him what we were looking for and about how much wanted to spend. got us a good deal on a great used cr-v jeremy was great to deal with not pushy. told him what we were looking for and about how much wanted to spend. got us a good deal on a great used cr-v More

Great to the point Jeremy was a no pushy salesman. He looked at what we wanted and went from there. He was able to provide basically what we wanted on lot. We drove it a Jeremy was a no pushy salesman. He looked at what we wanted and went from there. He was able to provide basically what we wanted on lot. We drove it and decided it was what we wanted. I have delt with salespersons in the past who tried to push things on you, Jeremy wasn't like that. I would send anyone I know to him if the were in the market for a new vehicle. More

Perfect Corey Seeger was great. We knew what we wanted when we arrived, but was clear that we wouldn't buy until we explored all our options. Even though h Corey Seeger was great. We knew what we wanted when we arrived, but was clear that we wouldn't buy until we explored all our options. Even though he knew there would be no sale that day, he treated us like valued, longtime customers. He was patient and spent as much time as it took for us to look, touch and explore KIA models. There was no pressure. He was friendly and very informative. He knew everything about the features and options of everything we looked at. When we said we "may" get back with him, "should we decide" to buy a KIA, he thanked us for visiting and asked us if we would take his card. He didn’t bug us or rush our decision in any way. When we contacted him weeks later, he was outstanding as he worked to obtain lease terms we could accept. On the day of sale, he was efficient and professional. We will go back to him the next time we need as new car. Thank you Corey More

Service Dept Hagerstown KIA put one if my wiper blades on upside down which caused scratches to my paint. They replaced the wiper blade, but refused to fix the dam Hagerstown KIA put one if my wiper blades on upside down which caused scratches to my paint. They replaced the wiper blade, but refused to fix the damaged that they caused. They tried to make it look like it was MY FAULT!!!! More

Great Service Todd, was great. Didn't know what I wanted when I went in but, he was so patience with me. No pressure, friendly and very informative. I will go ba Todd, was great. Didn't know what I wanted when I went in but, he was so patience with me. No pressure, friendly and very informative. I will go back to him the next time I need as new car. Thank you Todd for your service. More

Great I would definately reccomend this dealership. They are down to earth friendly people. Great customer service. They were very willing to work with me o I would definately reccomend this dealership. They are down to earth friendly people. Great customer service. They were very willing to work with me on getting my monthly payment down to what I could afford. More

Love My Car Mary was terrific. She was very professional and friendly. She was very helpful in providing transportation to my home, as I did not trade in my old v Mary was terrific. She was very professional and friendly. She was very helpful in providing transportation to my home, as I did not trade in my old vehicle and needed assistance to get my new car home. My finance gentlemen, Dave was most helpful and very professional to work with. Thank you Mary, and much success to you. More

Great experience Mary was great and very helpful. She was willing to do everything she could to help us find the car that would work for us. This was my 3rd purchase f Mary was great and very helpful. She was willing to do everything she could to help us find the car that would work for us. This was my 3rd purchase from this dealership and even though the other experiences were good, this one was well above the other two. Thank you again Mary!!! More