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Hagerstown KIA

Hagerstown, MD

4.2
736 Reviews
At Hagerstown Kia, we go out of our way to make the car buying process as easy as possible for you. We want you to feel comfortable and not pressured while you're at our Kia dealership in Hagerstown. It's our goal to help you find the vehicle that's right for you. We have a great selection of new Kias, including the Rio, Forte, and Sorento. In addition, our inventory of certified and pre-owned vehicles can't be beat. We are conveniently located for Hagerstown Kia customers and our website allows you to get driving directions from your home to our dealership. Come in today and let us help you find a new car, truck, or SUV.
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10307 Auto Place

Hagerstown, MD

21740

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Showing 736 reviews

January 18, 2024

I talked to the Hagerstown KIA The day I bought a Kia soul 2023 It only had 17 miles on the car and on my way home all kinds of warnings came on dash and for a new car that's bad, so i called Hagerst More

by martzclarence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Onomastico
1.0
This rating includes all reviews, with more weight given to recent reviews.
J R Duncan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Alvestad
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Jim was very helpful, not pushy. Great transaction. Would highly recommend. Was pleasantly surprised that this man of faith prayed over me, my family and my car before leaving the d More

by piggytrout1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Smyly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

2024 KIA Sportage X-Line AWD Sales Consultant: Andy Morgan For the benefit of all who expect the worst when new car shopping, here's an example of how the entire process can be as close to stress-fr More

by ADale
Recommend Dealer
Yes
Employees Worked With
Andy Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Received our new vehicle from service pristine and beautiful! Smiling faces everywhere, thank you so much :) More

by Kona’s mom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Smyly
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

It was an absolute pleasure to work with the team at Hagerstown. Jim Smyly was our rep and was not only pleasant, knowledgeable, and friendly - but provided a stress and pressure free experience from st More

by shalumaheshwari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Smyly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Whittington
June 30, 2023

I will give a minus 4 stars! !!!! VERY VERY VERY DISAPOINTING from the reviews i read i thought this was going to be a good dealership and experience, NOPE!!!!!! The vehicle that More

by lpharker3
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
William Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Hagerstown KIA responded

Thank you for the candid feedback. The Maryland State Inspection process is very thorough and 90% of our used cars are either MD Inspected and/or Certified. Due to our geographic location being so close to other states such as PA and WV which have much different inspection requirements- any older model year or higher mileage trade-ins we do not put through the MD process and offer these pre-auction vehicles to out of state customers for a short period of time They are value priced accordingly due to the overwhelming need for reasonably priced vehicles in our surrounding areas. Every one is listed AS-IS on our websites and badged additionally as "DIY SPECIALS". We do this to ensure 100% transparency when shopping online right from the start. If you didn't see those items in the listings please accept our apologies-we are very sorry that you were disappointed in your experience here. Best of luck in finding a vehicle that will meet your needs and budget and thank you again for reaching out.

June 05, 2023

Well taken care of through the process of buying a car. Car delivered all cleaned up More

by jaywedemeyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Smyly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Excellent service from the sales staff. Jim Smyly was awesome and made the purchase of my daughters first car an enjoyable experience for her. He took the time, explained each process and s More

by Mike Shank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Smyly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

Ryan was an excellent salesman and helped me get into my new Kia without any pressure. Honest and full of integrity I felt extremely comfortable working with him to buy my car. I will gladly buy from Ryan a More

by brian.a.taylor1987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Harnish
February 02, 2023

Everyone at Hagerstown Kia is very friendly and professional. J.R. Dunkin answers all of my questions and walks me through anything I don't understand. More

by paulaholliday
Recommend Dealer
Yes
Employees Worked With
J R Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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