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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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February 22, 2009
I have always been afraid to venture onto a car lot out of fear of getting ripped off, being steered to a more expensive car,etc. On Saturday February 21,2009, none of these happened to me. I have dealt wi of fear of getting ripped off, being steered to a more expensive car,etc. On Saturday February 21,2009, none of these happened to me. I have dealt with Chad Black from a previous dealership, and had nothing but positive to say after the sale. This time was no different. I already knew what vehicle I wanted from looking at their website, and was pleased at the trade-in given for my old Ford. I felt proud to go onto a lot, get the car I wanted,alone,and drive off with payments that won't cramp my budget. I would recommend them to anyone looking to buy a quality car in a nice atmosphere. More
by happy drivr
Employees Worked With
Chad Black
January 19, 2009
Jesse Torreyson and Matt Hall formed a partnership with Vicki and myself that was professional, informative and friendly all at the same time. They presented alternatives to our decisions as well as the xx Vicki and myself that was professional, informative and friendly all at the same time. They presented alternatives to our decisions as well as the xxxxxxand con's to these decisions. I am sixty years old and my wife is several years younger and this is the most pleasant experience we have ever had in purchasing a vehicle. Dennie and Vicki Helman More
by drh
Employees Worked With
Jesse Torreyson,Matt Hull
November 20, 2008
Bought a '05 Certified Used Honda Pilot from them. Great service. very friendly staff. The salesman went over the vehicle completely and also told us about the former owner and why the vehicle was traded in service. very friendly staff. The salesman went over the vehicle completely and also told us about the former owner and why the vehicle was traded in (lease). The salesman did the whole "let me check with my sales manager" routine, but it was fun to keep dropping what we could afford. More
by oviphagy
Employees Worked With
i can't remember
