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Hagerstown Honda
Hagerstown, MD
842 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 842 reviews
March 22, 2024
Great customer service from part of Mr. Paul , vey diligent and profesional working with our requests .He was at our service during all time since our first visit to the dealer . Paul , vey diligent and profesional working with our requests .He was at our service during all time since our first visit to the dealer . More
by Felix Gonzalez
Employees Worked With
March 21, 2024
Tony's knowledge about the vehicle was impressive and his patience in answering my many questions made me feel comfortable. He truly made my experience easy and stress-free. I would be happy to recomm his patience in answering my many questions made me feel comfortable. He truly made my experience easy and stress-free. I would be happy to recommend Tony to my friends and family who are in the market for a new car. More
by bubsmom.hill
March 16, 2024
Tony was very accommodating and was not pushy at all. I highly recommend Tony to anyone. I highly recommend Tony to anyone. More
by Jennufer
Employees Worked With
March 11, 2024
Buying the car was a really Fast experience. Seller was very knowledgeable and answered all questions asked. Seller was very knowledgeable and answered all questions asked. More
by emelyramirez35
March 10, 2024
Upfront and easy to work with. Helped me review all my options and make my best choice. Helped me review all my options and make my best choice. More
by ddthetide
February 26, 2024
Paul Shockey was great to work with. Scott M. in finance was great too. So glad we picked Hagerstown Honda! Scott M. in finance was great too. So glad we picked Hagerstown Honda! More
by SaraM
February 26, 2024
It was my first time buying a car from a dealer, they made it as painless as possible (even if my anxiety didn’t agree) and talked me through everything. Paul and Chad were amazing! made it as painless as possible (even if my anxiety didn’t agree) and talked me through everything. Paul and Chad were amazing! More
by bblues21
February 13, 2024
Paul was an absolute god and the sales manager was awesome too tyvm guys Rob awesome too tyvm guys Rob More
by robertlam1978
January 26, 2024
I was extremely pleased with my experience at Hagerstown Honda. Everyone is very nice and helpful. I wanted Paul to be my salesman again because I had a great experience with him when I purchased my previou Honda. Everyone is very nice and helpful. I wanted Paul to be my salesman again because I had a great experience with him when I purchased my previous vehicle. Any experience I’ve had at Hagerstown Honda has been excellent! A great team of people working there and I will definitely be coming back again if ever in need of another vehicle and would recommend them to anybody I know!☺️ More
by loganrees24
Employees Worked With
January 18, 2024
John was extremely knowledgeable of the Honda products. He explained the safety and comfort features of the Accord Hybrid very well. It was a low pressure buying experience that was much appreciated. I He explained the safety and comfort features of the Accord Hybrid very well. It was a low pressure buying experience that was much appreciated. I would recommend John Williams and Hagerstown Honda. More
by Mesutton18
