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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
June 19, 2019
Great experience, start to finish My new car search started online and it was Ian Smith’s quick response to all questions and his fair quote that brought me to Hagerstown. One small hi My new car search started online and it was Ian Smith’s quick response to all questions and his fair quote that brought me to Hagerstown. One small hiccup that was worked through and I left with a smile and excited about my new Honda adventure ahead. Highly recommend dealership! More
by Sunnydee123
June 18, 2019
Just the BEST! I have leased 4 cars from Hagerstown Honda over the years and every interaction I have had with their staff has been outstanding. They have been exce I have leased 4 cars from Hagerstown Honda over the years and every interaction I have had with their staff has been outstanding. They have been exceptional and I can't recommend these folks highly enough. They are always professional but understand that you can't sell cars if your not authentic with your customers. Today I leased car number 4 and my salesperson is only in her 3rd week on the sales staff. She is young and enthusiastic and fits right in with the other salespersons I have had the pleasure of working with. If your not buying your vehicles here you don't know what your missing. More
by Brendan58
Employees Worked With
Alexis Whetzel
June 09, 2019
excellant customer service micah came out even before the dealership was open. he knew alot about the products and was very helpful. made the sale easy and fast. micah came out even before the dealership was open. he knew alot about the products and was very helpful. made the sale easy and fast. More
by jltats72
June 08, 2019
Best in Town! Hagerstown Honda has never let me down! Courteous staff, great selection of vehicles, no hassle dealership. Kyle Wilson is the salesman I have always Hagerstown Honda has never let me down! Courteous staff, great selection of vehicles, no hassle dealership. Kyle Wilson is the salesman I have always dealt with and I would highly recommend visiting him. Michael Slays More
by Mjslays
Employees Worked With
June 07, 2019
Made car buying experience enjoyable The service team is kind, honest, and helpful. I will buy all future cars through them. Highly recommend. i feel like I can trust them. The service team is kind, honest, and helpful. I will buy all future cars through them. Highly recommend. i feel like I can trust them. More
by Kristopher.Reynolds
Employees Worked With
Angelo Marino, Ciro Schianodicola
June 07, 2019
Great salesman Great guy and great salesman. Very easy to work with. My family has been going to Micah for years now, I would recommend him to everyone. Great guy and great salesman. Very easy to work with. My family has been going to Micah for years now, I would recommend him to everyone. More
by Justinhuffman
Employees Worked With
June 07, 2019
Car buying made easy Hagerstown Honda is a great dealership. This was my second CRV purchase from Kyle Wilson. Kyle was very knowledgeable with the CRV. He answered all qu Hagerstown Honda is a great dealership. This was my second CRV purchase from Kyle Wilson. Kyle was very knowledgeable with the CRV. He answered all questions and went over everything with my new 2019 CRV, he's my go to salesmen. More
by CRV2019,christie
Employees Worked With
June 07, 2019
New Honda Accord The moment I walked through the door of Hagerstown Honda, John offered me friendly service and answered all of my questions. He knew that I was presse The moment I walked through the door of Hagerstown Honda, John offered me friendly service and answered all of my questions. He knew that I was pressed for time and was very considerate of my time. He talked me through my doubts and the end result was happiness! I am pleased that I purchased my Accord from Hagerstown Honda. Thank you John for making it happen! More
by M. Long
Employees Worked With
June 04, 2019
As always....THE BEST Make no mistake, there is a reason we have purchased SIX cars over the last 15 years at Hagerstown Honda...they are the best dealership I’ve ever had Make no mistake, there is a reason we have purchased SIX cars over the last 15 years at Hagerstown Honda...they are the best dealership I’ve ever had the pleasure to work with! Ciro is fantastic, as is the general sales manager, finance, service, parts, etc. they’ve earned our trust and business over those years. Thank you so much for always treating us with such respect and care. More
by The Copen Clan
Employees Worked With
Ciro Schianodicola
June 01, 2019
Best sales experience with our new Passport Thank you Maribel. We are very happy with our new Passport, definitely an awesome vehicle. Thank you for making our new car sale experience easy. Y Thank you Maribel. We are very happy with our new Passport, definitely an awesome vehicle. Thank you for making our new car sale experience easy. You did an outstanding job helping us with all of our questions. We look forward to years of service at Hagerstown Honda. More
by BerryvilleBrian
Employees Worked With
Maribel Montano
