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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
August 03, 2019
Alexis Whetzel My sales person Alexis was very friendly and helpful. Answering all my questions and addressing all my concerns. She made buying a new car easy. My sales person Alexis was very friendly and helpful. Answering all my questions and addressing all my concerns. She made buying a new car easy. More
by Jami
Employees Worked With
Alexis Whetzel
July 29, 2019
Accord Everyone was very pleasant and knowledgable. The whole process went very smoothly. We have used this dealership before and they continue to uphold s Everyone was very pleasant and knowledgable. The whole process went very smoothly. We have used this dealership before and they continue to uphold s high standard. More
by Tim
July 23, 2019
Purchased a new car Will was knowledgeable and great to work with. Would recommend him to others. Will was understanding and not pushy at all. There does seem to be a hig Will was knowledgeable and great to work with. Would recommend him to others. Will was understanding and not pushy at all. There does seem to be a high level of touch before and after sale. More
by Honda Buyer
Employees Worked With
July 23, 2019
My first car! This dealership made buying my first car as stress free as possible. We were instantly greeted by Alexis. So sweet, and very welcoming. She definitely This dealership made buying my first car as stress free as possible. We were instantly greeted by Alexis. So sweet, and very welcoming. She definitely “sold” the car to us more so than the car itself did. She, and also everyone else who attended to us was very helpful and was able to answer any questions. Would highly recommend this dealer and Alexis! More
by AvaSRoth625
Employees Worked With
Alexis Whetzel
July 15, 2019
Great experience. Very knowledgeable and friendly. Alexis was awesome to work with. No pressure. Very knowledgeable about the vehicles and had answers to all of my questions. I highly recommend Alexis. Alexis was awesome to work with. No pressure. Very knowledgeable about the vehicles and had answers to all of my questions. I highly recommend Alexis. More
by BriVan19
Employees Worked With
Alexis Whetzel
July 11, 2019
Thanks Hagerstown Honda Employees were very welcoming and enjoyable. Everything was done quickly and efficiently. Getting the tags done on location was a true perk to the pur Employees were very welcoming and enjoyable. Everything was done quickly and efficiently. Getting the tags done on location was a true perk to the purchase. Thanks to all at Hagerstown Honda for making it a wonderful experience. More
by Red
July 10, 2019
My purchase couldnt have went any better. My family has been dealing with Hagerstown Honda for over ten years. The service is excellent and today while making a new purchase, the sales person My family has been dealing with Hagerstown Honda for over ten years. The service is excellent and today while making a new purchase, the sales person Alexis was extremely helpful, knowledgeable and very easy to talk to. I talked with the sales manager who was also very helpful and willing to work with me on a payment that fit my budget. I would recommend Hagerstown Honda to everyone. Every time i come here it is a pleasure to deal with all employees at Hagerstown Honda. More
by RWC177
Employees Worked With
Alexis Whetzel
June 29, 2019
Best Experience from a car dealership I’ve ever had! Working with Angelo and Ciro was a great experience! And Jeremy in finance is very professional! They got me the right price and went above and beyond Working with Angelo and Ciro was a great experience! And Jeremy in finance is very professional! They got me the right price and went above and beyond to make sure I was satisfied with my vehicle! They’re genuine and care for their customers! Thanks! Very pleased with my time there! More
by Jordan01
Employees Worked With
Jeremy , Angelo Marino, Ciro Schianodicola
June 21, 2019
June 21, 2019 This is my second purchase from Hagerstown Honda and Ciro was great to work with. He was patient and answered all my questions, worked with me until w This is my second purchase from Hagerstown Honda and Ciro was great to work with. He was patient and answered all my questions, worked with me until we were able to get the numbers to where I wanted them, and even came in on his day off to help me finish the sale. thanks, Ciro! Shawn More
by Shawn
June 19, 2019
Good first impression This was my first time dealing with Hagerstown Honda and I'm happy to say that it went very well. The sales staff are great and they got me the car th This was my first time dealing with Hagerstown Honda and I'm happy to say that it went very well. The sales staff are great and they got me the car that I wanted for a very fair price. More
by jhAccord
Employees Worked With
Ciro Schianodicola
