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Hagerstown Honda
Hagerstown, MD
842 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 842 reviews
July 29, 2024
Very pleasant. No hassle. Paul answered every question I had. Very friendly dealership. Finance officer Rodney, very helpful with all the details. No hassle. Paul answered every question I had. Very friendly dealership. Finance officer Rodney, very helpful with all the details. More
by romiller49
July 17, 2024
What a great experience! From the moment we walked in, the service was amazing. Paul was the least non-pushy car salesman I have ever dealt with. He was super patient while From the moment we walked in, the service was amazing. Paul was the least non-pushy car salesman I have ever dealt with. He was super patient while we explored our all of our options. We appreciated the comraderie between the staff and enjoyed their banter. Even finance was a breeze and actually enjoyable. No annoying upsells. These guys are top notch! More
by dreama.brown1969
July 16, 2024
Paul was very helpful! He is very professional and an awesome salesperson! Will definitely be buying another vehicle in the future from him! He is very professional and an awesome salesperson! Will definitely be buying another vehicle in the future from him! More
by Traceykesselring
Employees Worked With
June 25, 2024
Bought my last two cars here. Fair prices, good selection, knowledgeable people, fast, and efficient. What’s not to like? Fair prices, good selection, knowledgeable people, fast, and efficient. What’s not to like? More
by GMILES0
June 17, 2024
Hagerstown Honda was very easy and friendly to work with and was able to meet all of my needs. and was able to meet all of my needs. More
by cbkerns73
Employees Worked With
June 13, 2024
nteresting experience at this Dealership. This Dealership offered my husband 19000 for his 2019 SUV a few weeks ago. They offered me 24000 for my 2023 SUV today. Cars depreciate, but they don This Dealership offered my husband 19000 for his 2019 SUV a few weeks ago. They offered me 24000 for my 2023 SUV today. Cars depreciate, but they don't depreciate that fast. Offered below KBB, once I decided I wasn't going to take their lame deal, they were rude and unfriendly. Not sure sure if it was a race or gender issue, but I found out it interesting they were willing to give him above kbb for his trade and below kbb for mine. More
by Youknow
Employees Worked With
June 02, 2024
I just bought my fourth Honda from Hagerstown Honda. Paul Shockey was a very personable and knowledgeable sales rep. His help in changing auto insurance, license info, and other paperwork was exceptiona Paul Shockey was a very personable and knowledgeable sales rep. His help in changing auto insurance, license info, and other paperwork was exceptional. Thank you ,Paul. More
by marygmiller
Employees Worked With
May 17, 2024
He is excellent and very friendly He help me for everything Thank you Paul I will recommend you to my friends everything Thank you Paul I will recommend you to my friends More
by kazazic
Employees Worked With
May 13, 2024
Paul was very helpful with the purchase of our new CRV. This is our second CRV purchase from Hagerstown Honda. This is our second CRV purchase from Hagerstown Honda. More
by tskipe
May 12, 2024
Paul was extremely knowledgeable about the vehicle we purchased. Understood my needs and we are very happy! Paul is a one of a kind! purchased. Understood my needs and we are very happy! Paul is a one of a kind! More
by Finch
