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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
September 02, 2019
New pilot Alexis was quite knowledgeable and helpful. She took her time and answered our questions. Ian gave us a great internet price. Very happy with the deal Alexis was quite knowledgeable and helpful. She took her time and answered our questions. Ian gave us a great internet price. Very happy with the dealership and would highly recommend them. More
by Eathompson
August 31, 2019
Better experience than expected Alexis did a great job of showing me vehicles I was interested in and answered all questions clearly. I believe I received a fair price for my CRV. Alexis did a great job of showing me vehicles I was interested in and answered all questions clearly. I believe I received a fair price for my CRV. I did appreciate the dealer taking care of all the necessary transfers since I live out of state. More
by Jo
Employees Worked With
Alexis Whetzel
August 28, 2019
Fantastic! Alexis was great - She explained everything in detail and was very patient. Great experience! Recommend this dealership to anyone looking to buy a ne Alexis was great - She explained everything in detail and was very patient. Great experience! Recommend this dealership to anyone looking to buy a new or used vehicle. More
by Mweber
Employees Worked With
Alexis Whetzel
August 27, 2019
Amazing! Alexis was great! She was super personal, and she was able to help us out and fit our needs. She wasn’t overly pushy. She was wonderful and I would re Alexis was great! She was super personal, and she was able to help us out and fit our needs. She wasn’t overly pushy. She was wonderful and I would recommend her to anyone! More
by Rideejor
Employees Worked With
Alexis Whetzel
August 27, 2019
Alexis Whetzel Alexis was amazing. She took all our concerns seriously and gave us the best deal possible. She offered us the best car suitable for our needs. Alexis was amazing. She took all our concerns seriously and gave us the best deal possible. She offered us the best car suitable for our needs. More
by CindyRella1224
Employees Worked With
Alexis Whetzel
August 23, 2019
Best car buying experience to date! Buying a new car is usually a dreaded task. I hate haggling and have always found a “mistake” in the numbers that of course benefits the dealership. Buying a new car is usually a dreaded task. I hate haggling and have always found a “mistake” in the numbers that of course benefits the dealership. But my experience with Hagerstown Honda turned out to be honest and a very quick and orderly process especially during the paperwork part. This was the first time I had all my numbers in order and ready for a challenge on numbers that were different than what I knew to be correct and wow, was I pleasantly surprised. John Williams was our salesman and he was attentive from start to finish. I will return to this dealership and would definitely recommend it. More
by Shirley 1017
August 19, 2019
Service This dealership especially service department has always been customer friendly and willing to go the extra mile, I have been a customer for over twen This dealership especially service department has always been customer friendly and willing to go the extra mile, I have been a customer for over twenty five years as a result. More
by wtm1949
Employees Worked With
Other Employees :
Ryan Kell, Brandon Baumgardner
August 17, 2019
Easy in and out. Customer service - fantastic & accomodating We were in and out quickly with pleasant, upbeat sales associates and awesome 80's music!!! I highly recommend purchasing here. Good luck!!! :) Roc We were in and out quickly with pleasant, upbeat sales associates and awesome 80's music!!! I highly recommend purchasing here. Good luck!!! :) Rock on!! More
by JadeeyesQQ
August 10, 2019
New accord Great to work with, didn't apply any pressure to making a purchase. Very honest and open about the process and the car. Would recommend her and the Great to work with, didn't apply any pressure to making a purchase. Very honest and open about the process and the car. Would recommend her and the dealership to anyone. More
by Flameshockey26
Employees Worked With
Alexis Whetzel
August 09, 2019
Honda Accord Alexis was amazing with helping us with picking our car. She always made sure that we never felt rushed or pushed into a decision and answered all of Alexis was amazing with helping us with picking our car. She always made sure that we never felt rushed or pushed into a decision and answered all of our questions. After lots of bad experiences it was great to have someone who really cared about what worked best for us. More
by VDALTON
Employees Worked With
Alexis Whetzel
