Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 843 reviews
August 07, 2020
John is a great salesman i would recommend anyone to go see him. He gave us a great rate and payments are right we're we needed them. Hagerstown Honda is the best place to purchase a car. We love our new o see him. He gave us a great rate and payments are right we're we needed them. Hagerstown Honda is the best place to purchase a car. We love our new odyssey.. More
by bbr07
August 06, 2020
Excellent experience! I secured my second CR-V lease yesterday at Hagerstown Honda. I was greeted cordially by Micah who asked with whom I worked before. I thought that w I secured my second CR-V lease yesterday at Hagerstown Honda. I was greeted cordially by Micah who asked with whom I worked before. I thought that was a genuine sign that this dealership is different. I was then happily greeted by John Williams who once again had wonderful suggestions for a new vehicle. He took in to account my list of needs, and rather than encouraging me to spend more money, led me to a beautiful new CR-V. I was in my new vehicle and on my way home after a short time. Thank you Hagerstown Honda! I will be back! More
by Debjtch2
August 06, 2020
I have been dealing with Hagerstown Honda for the past 10 years and have purchased four vehicles there. They have always treated me fairly and have go out of their way to make sure I was satisfied. years and have purchased four vehicles there. They have always treated me fairly and have go out of their way to make sure I was satisfied. More
by Sschaller60
August 04, 2020
Outstanding Purchasing Experience Ian Smith was very professional and patient in addressing all our concerns about the car that we wanted. Rodney Faith made the purchasing process sea Ian Smith was very professional and patient in addressing all our concerns about the car that we wanted. Rodney Faith made the purchasing process seamless. We are very excited with our new Fit EX-L. Highly recommendHa More
by catlettsj
August 03, 2020
Thank you for a great experience! John was amazing to work with! He was thorough and made sure everything went smoothly. We appreciated this, as our daughter was purchasing her first new car. work with! He was thorough and made sure everything went smoothly. We appreciated this, as our daughter was purchasing her first new car. More
by gcshroades
August 02, 2020
We had an amazing experience purchase our first new car. The process was stress free and all of our questions were answered with no hesitation. We drove home with an excellent understanding of all the aweso The process was stress free and all of our questions were answered with no hesitation. We drove home with an excellent understanding of all the awesome features. I am in sales And I would rate the service as the best in the business. More
by Shelley
July 25, 2020
Thanks to all who made this happen your kindness appreciated I been looking at hrv for months finally found one really like stay safe blessings to all appreciated I been looking at hrv for months finally found one really like stay safe blessings to all More
by cookiedee60
July 21, 2020
I had a very enjoyable experience at Hagerstown Honda. All staff members were very knowledgeable and efficient. All my questions were answered satisfactorily. Great job. All staff members were very knowledgeable and efficient. All my questions were answered satisfactorily. Great job. More
by L.LYNCH
June 28, 2020
Shannon was knowledgeable and helpful! She knew all about the features of the CRV and was pleasant to work with. Shannon made buying a car easy and fun! about the features of the CRV and was pleasant to work with. Shannon made buying a car easy and fun! More
by aoharless
June 18, 2020
We purchased Honda Care when we bought our two CRV-s new in 2018.They refused to honor it after having done it in the past. Contacted other dealerships as well as Honda Care and was told this dealership is in 2018.They refused to honor it after having done it in the past. Contacted other dealerships as well as Honda Care and was told this dealership is notorious for this. Honda Care is a national program. More
by Jtsnana
Employees Worked With
