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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
October 03, 2020
Great service very friendly and helpful saleman. Very good detail of systems on Ridgeline by John. Great job on locating the Ridgeline with the colors I wanted good detail of systems on Ridgeline by John. Great job on locating the Ridgeline with the colors I wanted More
by Beckyandbillwv
Employees Worked With
September 30, 2020
I recently bought a 2020 Honda Accord Sport at Hagetstown Honda. John William's, our sales consultant, was knowledgeable and helped us find the perfect car at the perfect price. I would highly recommend Ha Honda. John William's, our sales consultant, was knowledgeable and helped us find the perfect car at the perfect price. I would highly recommend Hagerstown Honda and John William's if you are in the market for a new or used car. More
by ljpierce
September 23, 2020
Jim Smyly and John Williams were wonderful to work with. Very helpful and professional. They made sure I was satisfied. Love my Passport! Highly recommend! Very helpful and professional. They made sure I was satisfied. Love my Passport! Highly recommend! More
by betsyplus4
September 21, 2020
John Williams is the best salesman we’ve ever had. He’s friendly, caring, knowledgeable, honest and really had our best interest in mind in helping us make the right decision. I highly recommend him!!!!! friendly, caring, knowledgeable, honest and really had our best interest in mind in helping us make the right decision. I highly recommend him!!!!! Hagerstown Honda dealership is also great. They really work with you and everyone there is very friendly and nice. Great people to work with. More
by Sandy
September 17, 2020
Thanks, guys! I love that you showed me all the features I would use on a daily basis. I haven't even had to open the manual yet. I would use on a daily basis. I haven't even had to open the manual yet. More
by RC
September 06, 2020
Hagerstown Honda was very easy to deal with. My salesman, John Williams, was very personable. He didn't rush or pressure me. He kept me informed while he tracked down the exact vehicle I wanted i salesman, John Williams, was very personable. He didn't rush or pressure me. He kept me informed while he tracked down the exact vehicle I wanted in 24 hours. I would recommend both Hagerstown Honda and John Williams. More
by Satisfied Customer
Employees Worked With
August 29, 2020
I was referred to John Williams and was not disappointed. He went above and beyond the find the exact vehicle I was looking for (trim, exterior and interior colors) and made the whole process easy. The faci He went above and beyond the find the exact vehicle I was looking for (trim, exterior and interior colors) and made the whole process easy. The facility was spotless and I was treated like a guest, not a client. I will gladly recommend John and Hagerstown Honda. More
by Janice
Employees Worked With
August 17, 2020
Friendly, helpful, and patient. Everyone that help me through the process this weekend did a wonderful job and I thank them for their time. A through the process this weekend did a wonderful job and I thank them for their time. A More
by Little Bird
August 13, 2020
2020 Accord Ian was wonderful he gave me a quick detailed response on Monday morning when I inquired about a Honda Sunday night (and was polite with back and for Ian was wonderful he gave me a quick detailed response on Monday morning when I inquired about a Honda Sunday night (and was polite with back and forth emails. Ryan the salesman was also wonderful he was very knowledgeable about the Honda accord and patience was on point with all my questioning...so Happy with my accord. More
by barb
Employees Worked With
August 08, 2020
Though we had a communication issue It was all worked out to accommodate me. I highly recommend Hagerstown Honda as the place to buy your next vehicle. to accommodate me. I highly recommend Hagerstown Honda as the place to buy your next vehicle. More
by heartrock
