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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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April 12, 2021
We had a great experience at Hagerstown Honda. The We had a great experience at Hagerstown Honda. The staff was great and our sales person Josiah was great! The finance staff was great at getting u We had a great experience at Hagerstown Honda. The staff was great and our sales person Josiah was great! The finance staff was great at getting us into our brand new 2021 Honda Civic! Thank you Hagerstown Honda!! More
by Aprilm8311
Employees Worked With
Josiah Norris
April 10, 2021
My experience with Hagerstown Honda and John Williams is always excellent! John is always very professional and helpful with my new car purchases. He goes above and beyond to make my buying experience a pos always excellent! John is always very professional and helpful with my new car purchases. He goes above and beyond to make my buying experience a positive one. I would never buy anywhere else. More
by Jlkoons
April 10, 2021
We had a great experience at Hagerstown Honda. Paul was very knowledgeable and courteous. We went in for a specific vehicle but at no time did we feel like we were being “sold”. Chad also too very good car very knowledgeable and courteous. We went in for a specific vehicle but at no time did we feel like we were being “sold”. Chad also too very good care of us through the finance process. More
by kyledkramer
Employees Worked With
April 09, 2021
Extremely pleased with John. Very informative and explained everything to us about the car. Answered all our questions and very helpful. Would recommend him to anyone looking for a Honda. Honda explained everything to us about the car. Answered all our questions and very helpful. Would recommend him to anyone looking for a Honda. Honda personnel are very friendly and helpful. Love my Honda!! More
by Twilhide
April 08, 2021
Paul went above and beyond for our family! We came out on a spur of the moment thing just looking around. This dealership had the car I had been looking at for a while now. Paul got the keys for the car so a spur of the moment thing just looking around. This dealership had the car I had been looking at for a while now. Paul got the keys for the car so we could take a look at it and stayed well past his shift to help us come home with a new car! Will definitely be telling our friends of our great experience!! More
by Megs34
April 07, 2021
John Williams was a Great Salesman & went above & beyond to make this buying experience happen in the short window of time I had available I will be referring anyone in the market for a car to him. to make this buying experience happen in the short window of time I had available I will be referring anyone in the market for a car to him. More
by Martipine
April 03, 2021
I am happy with my purchase from them. They were very kind and made my buying experience a great one. I would highly recommend them. kind and made my buying experience a great one. I would highly recommend them. More
by loganrees24
March 30, 2021
Was only vehicle shopping checking out what we wanted. Wife found a vehicle she liked. Took a test drive and she fell in love with this Passport. Sales and financing couldn't have been easier. Everyone wa Wife found a vehicle she liked. Took a test drive and she fell in love with this Passport. Sales and financing couldn't have been easier. Everyone was very courteous, opening the door, offering drinks, and answering questions even though they were not involved in the sale. More
by Cadgal2
March 28, 2021
Hagerstown Honda can’t be beat. The sales team does not pressure you and their selection is awesome. John Williams (our sales person) was awesome as well. He was very helpful and answered all of our questi pressure you and their selection is awesome. John Williams (our sales person) was awesome as well. He was very helpful and answered all of our questions. I have used their service department to perform service on our other two Honda’s so we had a good idea of the quality of service they have and the level of respect the dealership has for its customers. At the end of the day my wife and I are happy with Hagerstown Honda and that’s all that matters. More
by Remkathy
Employees Worked With
March 23, 2021
the process was pretty quick and painless. i appreciate that. paul was also nice and professional. he’s worked with my family in the past so they recommended him to me. that. paul was also nice and professional. he’s worked with my family in the past so they recommended him to me. More
by jordanlarrison1
Employees Worked With
