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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
July 04, 2021
John was incredibly helpful through the process. Really appreciate the communication and efforts in accommodating my requests. Had a minor issue come up after the purchase and John was quick to correct it appreciate the communication and efforts in accommodating my requests. Had a minor issue come up after the purchase and John was quick to correct it and make sure I was satisfied. Certainly will refer anyone looking for a Honda to contact John and I’m sure when I’m ready for my next Honda- John is the first person I will call. More
by Mikefeldman73
Employees Worked With
July 02, 2021
Worked great for me and my budget! Had some hiccups here and there, but it turned out great! Couldn’t ask for a better deal. Thank you again! and there, but it turned out great! Couldn’t ask for a better deal. Thank you again! More
by Jakepancakes23
July 02, 2021
Mr. Paul, gave his maximum and provide multiple options which help me to finalize the vehicle and he explained each features of vehicle very well. which help me to finalize the vehicle and he explained each features of vehicle very well. More
by Arun
June 29, 2021
John was great to work with. He is extremely knowledgeable and made sure we got exactly what we wanted! I would definitely go back to him again. knowledgeable and made sure we got exactly what we wanted! I would definitely go back to him again. More
by Shoughton99
Employees Worked With
June 24, 2021
Paul was terrific; he was very flexible in scheduling a meeting time for my convenience and spent as much time as needed going over the car's features and working through paperwork. This is the third car meeting time for my convenience and spent as much time as needed going over the car's features and working through paperwork. This is the third car I've bought from Hagerstown Honda. It was a pleasure to work again with several people I had known before. Nothing but positives to say. More
by STEVESIMPSON0
June 22, 2021
Very nice and easy experience. They took care of everything and I didn’t have to worry about a thing. Best car experience so far. everything and I didn’t have to worry about a thing. Best car experience so far. More
by jessicatjink
June 18, 2021
Paul was very nice and friendly. He was thorough in explaining every detail about the car, patient and overall down to earth. I was very happy he wasn’t the typical salesmen. I would purchase from him explaining every detail about the car, patient and overall down to earth. I was very happy he wasn’t the typical salesmen. I would purchase from him again! Very genuine person. More
by jeannies0
Employees Worked With
June 06, 2021
They are always so helpful and knowledgeable.Our sales They are always so helpful and knowledgeable. Our sales person Paul Shockey explained the workings of our new vehicle in great detail and with great They are always so helpful and knowledgeable. Our sales person Paul Shockey explained the workings of our new vehicle in great detail and with great patience. More
by mdgirl21740
June 02, 2021
My experience at Hagerstown Honda was awesome!! John was really helpful and answered all of my questions. I would definitely recommend talking to John if you are interested in purchasing a new vehicle. Than really helpful and answered all of my questions. I would definitely recommend talking to John if you are interested in purchasing a new vehicle. Thanks John and everyone at Hagerstown Honda for such a great experience! I love my new car!! More
by Clrainey03
May 18, 2021
I had an EXCELLENT experience leasing a 2021 Honda Passport with John Williams at Hagerstown Honda. John did an amazing job answering my questions and explaining how everything works-he was a real pl Passport with John Williams at Hagerstown Honda. John did an amazing job answering my questions and explaining how everything works-he was a real pleasure to deal with. The whole staff for that matter was exceptional. I highly recommend Hagerstown Honda and John Williams for your next vehicle. More
by Junemetz
