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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
January 13, 2022
Paul was wonderful! Told me everything I needed to know about each car I was interested in. He really listened to the needs of my family and helped me pick a car that was right for us. about each car I was interested in. He really listened to the needs of my family and helped me pick a car that was right for us. More
by T Smith
Employees Worked With
January 08, 2022
Paul was very helpful and informative about information! Very friendly to talk to and has zero problem helping you at anytime! I'll definitely recommend him! Very friendly to talk to and has zero problem helping you at anytime! I'll definitely recommend him! More
by robkind121881
Employees Worked With
January 08, 2022
Process was so smooth! Entire staff was friendly and helpful! Great experience! Will recommend to anyone! helpful! Great experience! Will recommend to anyone! More
by kastewart81
December 30, 2021
Very clean and friendly atmosphere in the Dealership. I was greeted by Paul when I entered the building and he easily assisted me with purchasing the CR-V I wanted. Paul was very knowledgeable about the CR was greeted by Paul when I entered the building and he easily assisted me with purchasing the CR-V I wanted. Paul was very knowledgeable about the CR-V and was enjoyable to talk to while we waited for paperwork. More
by stygian80
December 20, 2021
John Williams was excellent to with. He answered my questions and explained everything. I was reachable when I needed to contact him. questions and explained everything. I was reachable when I needed to contact him. More
by Jona
Employees Worked With
September 29, 2021
Kyle provided all the info we needed to feel comfortable and happy with our purchase, even on a return visit for more operating info on our new hybrid CRV. Staff were very professional and friendly during o and happy with our purchase, even on a return visit for more operating info on our new hybrid CRV. Staff were very professional and friendly during our visit. We are very happy we found this dealership. More
by sunbeamfarm
Employees Worked With
September 16, 2021
John William did an EXCELLENT job of helping us. We are forever grateful. THANK YOU. forever grateful. THANK YOU. More
by Fairywatson2015
September 06, 2021
John Williams sold me a 2021 CR-V. Excellent and courteous service was provided! John was extremely patient and allowed me to choose the Honda that best met my needs. Thanks John! courteous service was provided! John was extremely patient and allowed me to choose the Honda that best met my needs. Thanks John! More
by lisaalex1
Employees Worked With
September 01, 2021
I've have Honda's for years! Their endurance, sales, and service departments never disappoint. Paul made sure the buying/financing experience met my needs and I drove away with a Honda HRV-Sport the same service departments never disappoint. Paul made sure the buying/financing experience met my needs and I drove away with a Honda HRV-Sport the same day. More
by dickebersole
August 29, 2021
I love Hagerstown Honda! I have purchased 3 vehicles from them & they have always been great to work with. Paul was wonderful & I have also worked with Kyle who is great, too! Chad was especially wonderful w them & they have always been great to work with. Paul was wonderful & I have also worked with Kyle who is great, too! Chad was especially wonderful with the financial part of things. They are kind, genuine people. :) More
by Kristin
