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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
December 19, 2022
I would rate my experience as fantastic, Brett Swain, Ryan Keyser and Rodney Faith could not have been more helpful. Everyone was very friendly and willing to help. Ryan Keyser and Rodney Faith could not have been more helpful. Everyone was very friendly and willing to help. More
by Cartoonguy
December 07, 2022
John was fantastic to work with! He made car shopping with a 4 month old a breeze!!! ☺️ We are so glad he was able to handle our car buying experience and I know we can reach out to He made car shopping with a 4 month old a breeze!!! ☺️ We are so glad he was able to handle our car buying experience and I know we can reach out to him in the future with any of our needs. Highly recommend! More
by Hudsodan
November 17, 2022
Another great experience buying from Paul! Helpful, worked with us and made it very smooth for us! Helpful, worked with us and made it very smooth for us! More
by m.kaufman8920
November 01, 2022
These folks are worth your time. Check them out! Entire staff was courteous, polite, helpful, and friendly. No pressure here. Check them out! Entire staff was courteous, polite, helpful, and friendly. No pressure here. More
by scuba0
October 31, 2022
Friendly made buying a new car easy. Would recommend the dealer ship and salesman to friends Would recommend the dealer ship and salesman to friends More
by edrichards41
Employees Worked With
October 24, 2022
John was the best and helped me get my new car make it happen! He was very accommodating and great to work with! happen! He was very accommodating and great to work with! More
by Kelnor2002
Employees Worked With
October 19, 2022
Today was an amazing day for a new car! Thanks to John was great helping us find the perfect car for our family! Thanks to John was great helping us find the perfect car for our family! More
by Ash091752
October 13, 2022
. Transaction was seamless. Paul answered all my questions prior to signing contract. Staff was friendly. Vehicle was ready to pick up. questions prior to signing contract. Staff was friendly. Vehicle was ready to pick up. More
by carolyn.sollenberger
October 12, 2022
Great experience with smooth and painless transaction. Will definitely consider this dealership in the future. Will definitely consider this dealership in the future. More
by lacerf
September 26, 2022
We had a pleasant experience buying our new Honda. Paul was very professional, courtesy, helpful, and very knowledgable about the Passport even driving the car to demonstrate all the accessories that Paul was very professional, courtesy, helpful, and very knowledgable about the Passport even driving the car to demonstrate all the accessories that we were unfamiliar with. He followed up with a call the next day to not only inquire about the car but the drive home. Paul is an asset to the dealership. More
by carmanjrb
Employees Worked With
