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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
July 15, 2023
Paul was a joy to work with and went above and beyond to find the vehicle we wanted and make sure we were happy with the outcome. We would not hesitate to contact him again in the future. Everyone we came find the vehicle we wanted and make sure we were happy with the outcome. We would not hesitate to contact him again in the future. Everyone we came in contact with at the dealership were very helpful and friendly. More
by sdjeclem
June 22, 2023
It’s a good Dealer, very kind people, helpful to find your right car, good prices with excellent customer service your right car, good prices with excellent customer service More
by gissellebarrera09b
Employees Worked With
June 20, 2023
I was very pleased with my buying experience. Mr Shockey was very, professional, knowledgeable and helpful. I have walking issues and he was very mindful and respectful of this and made sure no Mr Shockey was very, professional, knowledgeable and helpful. I have walking issues and he was very mindful and respectful of this and made sure not to rush me. The finance side was also a very good experience as well. More
by Kmanor237
June 18, 2023
My salesman was Ryan and he was the best! Never met a salesman with the knowledge and details of a vehicle! Very professional and very compassionate and genuinely cared! Never met a salesman with the knowledge and details of a vehicle! Very professional and very compassionate and genuinely cared! More
by Jnh42573
June 09, 2023
Paul was amazing to work with! He reached out ahead of time and knew that our family of three recently expanded and that we were in need of another CRV or something larger. He ran He reached out ahead of time and knew that our family of three recently expanded and that we were in need of another CRV or something larger. He ran the numbers and helped keep my payments where I could afford them to be further ensuring that I remain not only a loyal Honda customer but a loyal Hagerstown Honda customer! More
by katiecoviello
June 06, 2023
It was the best car buying experience I've ever had. Paul was easy to talk to and helped me through the process.He explained all of the new car features and offered to help if I needed in the future. Tha Paul was easy to talk to and helped me through the process.He explained all of the new car features and offered to help if I needed in the future. Thank you for all your help and a real nice car. More
by ricetom52
June 05, 2023
This is the second vehicle we purchased from Hagerstown Honda and we are very pleased with the way we were treated and how they endured that all of our requests were met. We will be back agin to purchase a Honda and we are very pleased with the way we were treated and how they endured that all of our requests were met. We will be back agin to purchase another vehicle in the near future. Everyone we dealt with was very pleasant and friendly. They answered all of our questions to our satisfaction. More
by tperez35
May 21, 2023
I love my 2023 CR-V Hybrid! It was definitely worth the wait! John Williams is an amazing salesman too! Thank you Hagerstown Honda! It was definitely worth the wait! John Williams is an amazing salesman too! Thank you Hagerstown Honda! More
by sndest
May 18, 2023
The experience was very nice. Straight forward and to the point. Very helpful in finding what i needed. Straight forward and to the point. Very helpful in finding what i needed. More
by brpullaro
May 16, 2023
Paul Shockey, and all of those who help me at the dealership, were exceedingly friendly, and very knowledgeable! dealership, were exceedingly friendly, and very knowledgeable! More
by shawnbushman
