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Hagerstown Honda
Hagerstown, MD
843 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
In 1997, we added KIA vehicles to our product offerings and completed our new Honda building in 2000, which is twice the size of the new building completed in 1991. We have been very fortunate that many of our customers continue to buy their new and used vehicles from us year after year. We have grown to become one of the top Honda dealers nationwide and with over 3,000 customer deliveries each year, Hagerstown Honda is western Maryland's largest automotive dealer.
As we continue to grow and expand on our 15 acre complex, our goal is always to serve our customers' better. The internet has allowed our new customers to learn more about our service, our inventory and our commitment to customer satisfaction before they drive on the lot. The internet has also allowed our existing customers to make service appointments, purchase parts or just learn more about the exciting new products that come from Honda and KIA every year. We hope you will keep us on your shopping list when your transportation needs change and will always feel that you have a home at Hagerstown Honda/KIA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 843 reviews
September 03, 2023
John Williams is so awesome. When we had to be somewhere to pick up the kids, he did a speed demo of the Honda Odyssey for us. He is very thorough and helpful! Once we decided to When we had to be somewhere to pick up the kids, he did a speed demo of the Honda Odyssey for us. He is very thorough and helpful! Once we decided to buy, he continued to be great. He walked me through all the features and spent time to make sure I was comfy with everything before I drove away. Ask for him, John Williams, at Hagerstown Honda by name! More
by Momofrodney
Employees Worked With
August 17, 2023
Great experience buying a Honda Pilot from Hagerstown Honda. Service and Parts Dept was even open on Saturday. Would recommend them to friends and will definately buy there again. Honda. Service and Parts Dept was even open on Saturday. Would recommend them to friends and will definately buy there again. More
by lingrove2620
Employees Worked With
August 12, 2023
My experience with the dealership was outstanding. It took me less than an hour to purchase my car. I would highly recommend this dealership to my friends and family. It took me less than an hour to purchase my car. I would highly recommend this dealership to my friends and family. More
by Asif
Employees Worked With
August 11, 2023
John Williams did a good job instructing me on my new hybrid crv. He was patient and took the time to explain the new features. The car was presented spotless and is beautiful. He told me to call or hybrid crv. He was patient and took the time to explain the new features. The car was presented spotless and is beautiful. He told me to call or stop in the dealership any time if I didn’t understand or remember all of his instructions. He would be happy to help me. I feel like I made a new friend More
by Msmlljh
August 10, 2023
Very professional and friendly. Answered all my questions. If ur looking to by a new or used car, Honda is the place to go. Answered all my questions. If ur looking to by a new or used car, Honda is the place to go. More
by eightoutlaws
Employees Worked With
August 08, 2023
Paul was very thorough when answering our questions about each vehicle. He also showed patience as we tested multiple vehicles. When negotiating, he was able to explain the why behind each of the charges a each vehicle. He also showed patience as we tested multiple vehicles. When negotiating, he was able to explain the why behind each of the charges and was very courteous when tensions would rise about finance. Our experience was top notch and we were not necessarily going to buy a car on this day, but are happy we did so. More
by jasonfournier11
Employees Worked With
August 07, 2023
Staffs are accommodating, friendly and welcoming. Paul made sure we are very well informed and updated. All the features of the vehicle were shown and explained clearly. Rodney(finance) made sure we Paul made sure we are very well informed and updated. All the features of the vehicle were shown and explained clearly. Rodney(finance) made sure we get the best deal possible based on my situation. More
by Joseph
August 01, 2023
Paul was a pleasure to work with. He was great at explaining everything about the car, great at answering questions, and has a great sense of humor. He was very knowledgeable about He was great at explaining everything about the car, great at answering questions, and has a great sense of humor. He was very knowledgeable about all aspects of the car and personalized the settings for me. He advised me also about safety issues regarding driver assist items. More
by j.lee.beckman
July 25, 2023
They have better customer service and really appreciated the care/warm welcome on my visit. the care/warm welcome on my visit. More
by macollinsj
July 18, 2023
Paul is great very professional smooth very great explain everything without me asking helped a lot everything without me asking helped a lot More
by idegwuife
