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Hagerstown Honda
Hagerstown, MD
842 Reviews
Hagerstown Honda began operation in November 1990 and moved from our temporary location on Frederick Street to the I-70 Auto Mall in July of 1991. Many of our original 12 associates are still members of the Hagerstown Honda team as are many that joined our growing operation in the early 1990s. We are very proud that so many of our associates in all departments remain part of our organization.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 842 reviews
March 14, 2025
I have found Hagerstown Honda to always be a professional, no pressure dealership that I enjoy doing business with. I have bought all my Honda vehicles with Hagerstown Honda and have never been professional, no pressure dealership that I enjoy doing business with. I have bought all my Honda vehicles with Hagerstown Honda and have never been disappointed in both sales and service. Paul Shockey was excellent to work with, as well. He was knowledgeable, extremely helpful and answered all my questions completely and was quick to locate the car I wanted. Thank you for a positive buying experience. More
by apmare1285
March 14, 2025
Good sales experience. Only issue was a long wait on vehicle to be cleaned and prepped. Only issue was a long wait on vehicle to be cleaned and prepped. More
by Cobia
Employees Worked With
March 09, 2025
excellent sales person. Excellent service department. I came to Hagerstown Honda because of Bob Barnes. Bob Barnes is the only reason I would come back Tigertown Honda. Excellent service department. I came to Hagerstown Honda because of Bob Barnes. Bob Barnes is the only reason I would come back Tigertown Honda. More
by Grammiejune51
January 25, 2025
This is for the Service Dept: I cannot express my thanks and appreciation high enough for your Service dept !!! We were on our way, driving to Florida from New Hampshire in our Honda Ridgeline when we sudd and appreciation high enough for your Service dept !!! We were on our way, driving to Florida from New Hampshire in our Honda Ridgeline when we suddenly got a check engine indicated, and we lost more than 50% of engine power. To make a long story short, we were able to get off the highway and get it towed to Hagerstown Honda. With Jarrod’s help, it was fixed promptly the next day ! We are now in Florida with a fine running Ridgeline ! Hagerstown Honda’s Service Dept. was an absolute blessing !!! We can’t say Thank You enough !!! More
by HollenJ
December 24, 2024
Paul went the extra mile for us at every turn. We love our new car We love our new car More
by kenoyerly
Employees Worked With
September 17, 2024
Paul is always so helpful. Explains jow to operated all the vehicle options. Finance and service departments are great to work with as well. Explains jow to operated all the vehicle options. Finance and service departments are great to work with as well. More
by mdgirl21740
September 11, 2024
John Williams was very helpful and knowledgeable when I bought my 2025 CRV Hybrid. He made the buying process so easy. I highly recommend him! bought my 2025 CRV Hybrid. He made the buying process so easy. I highly recommend him! More
by Susanelaine0
Employees Worked With
September 07, 2024
It was a pleasure to dealing with Paul, he is very polite, positive and professional. The best experience buying a vehicle. polite, positive and professional. The best experience buying a vehicle. More
by KINGKOTA
August 30, 2024
We have been thinking of purchasing a new car for years. Finally decided to go test drive a Honda CR-V. John Williams and all the staff at Hagerstown were great to work with. John is very knowledgeable a Finally decided to go test drive a Honda CR-V. John Williams and all the staff at Hagerstown were great to work with. John is very knowledgeable and took the time to explain everything to us. This was first time dealing with Hagerstown Honda and we highly recommend them. More
by Gozora2
August 28, 2024
It was my most perfect experience in purchasing a new car. He was my friend throughout the whole process and is still following up today. car. He was my friend throughout the whole process and is still following up today. More
by iansebright
