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Haddad Subaru - Service Center

Pittsfield, MA

4.2
55 Reviews
Call Service Center (413) 442-1584

55 Reviews of Haddad Subaru - Service Center

Sort by
November 27, 2024

Fast efficient didn’t do any work without reviewing it with me. See you next time More

by jaysacchetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Dec 02, 2024 -

Haddad Subaru responded

We are glad to hear that our Haddad Subaru team provided excellent service. See you next time!

November 23, 2024

Use the service department, Shane, Mark, and Becky are awesome. Tend to my needs and wants efficiently. More

by MKeegan44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Rose and Mark Brown
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Nov 25, 2024 -

Haddad Subaru responded

We're glad to hear that Shane, Mark, and Becky took great care of you at Haddad Subaru's service department. Thanks for sharing your experience with us!

October 22, 2024

This dealership met my needs and fixed my car w we it out a problem. More

by amyal45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Oct 23, 2024 -

Haddad Subaru responded

Amyal, thanks so much for the 5-star review of Haddad Subaru!

October 22, 2024

Lindsey was very helpful and friendly and offered what options there are. She was very clear. More

by amyal45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Oct 23, 2024 -

Haddad Subaru responded

We're thrilled Lindsey provided straightforward assistance! Thank you for the 5-star review of Haddad Subaru.

October 08, 2024

Service reps awesome/Mark great personality/tecs do great vehicle ser vice/wait time good More

by jud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Sheehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Yousef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
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Oct 08, 2024 -

Haddad Subaru responded

Jud, thanks for choosing Haddad Subaru for your service needs! We are thrilled that Mark was a pleasure to work with and your wait time was good. See you down the road!

September 13, 2024

My appointment for service was a pleasant experience. I was taken promptly and I was updated on my wait time. The representative answered other questions I had. More

by vacheroreo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember her name.
Report | Print
Sep 16, 2024 -

Haddad Subaru responded

We're glad to hear your service appointment went smoothly and that the representative was helpful! Thank you!

June 26, 2024

We are extremely disappointed with their service. They do not stand behind the work they do and if the problem persists they tell you to call Subaru America. No help trying to solve it with you, desp More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Brown
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Jun 27, 2024 -

Haddad Subaru responded

Thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. With the repair being done over 12 months ago, we needed to contact Subaru and apologize that we were not able to contact them during the time you were at the Dealership. We hope they will provide some assistance once you're in touch with them. Thank you

Jun 28, 2024 -

Haddad Subaru responded

Thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. With the repair being done over 12 months ago, we needed to contact Subaru and apologize that we were not able to contact them during the time you were at the Dealership. We hope they will provide some assistance once you're in touch with them. Thank you.

October 20, 2021

Extremely terrible service provided. Items stolen from my vehicle. Personal items thrown all over seats. More

by kathypatriquin
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jackie
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November 05, 2020

I recently purchased a used subaru outback from haddad subaru. Brandon giourx found me my car before it even hit the lot. I am very happy with it. Brandon is very knowledgeable, polite and a pleasure to w More

by rgrsroost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brandon giroux
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December 04, 2019

I would like to commend Eli Yousef, I was only checking for a test drive and did not expect to get a car same day. Very helpful and transparent. I understand that it was his day off yesterday too. I was in More

by leowenraustria
Recommend Dealer
Yes
Employees Worked With
Eli Yousef
Report | Print
Dec 05, 2019 -

Haddad Subaru responded

Thank you for taking the time to leave us a review! We are thrilled to hear that Eli made things quick and hassle-free for you. You are going to love your new Forester, especially in this winter weather in the Berkshires! We appreciate your business and congrats on your new Subaru!

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